Napleton's West Palm Beach Hyundai - Service Center

Great Service Department I moved to West Palm Beach about 1.5 years ago. As with any move, you need to establish new 'roots' for important things such as doctors and investmen I moved to West Palm Beach about 1.5 years ago. As with any move, you need to establish new 'roots' for important things such as doctors and investment advisors, as well as smaller issues like grocery stores and car washes. Keeping my vehicles in good working condition have always been a priority to me. I have two Hyundais that are aging but in excellent condition. I am so happy to have found Napleton of West Palm. The service I have received there is amazing. No matter how busy he is, Armand always makes you feel like you are his top priority. Thanks to Napleton and in particular Armand, for an outstanding experience every time I need service. Ron Turtora WPB More

ARMOND Guynop is a great Service Manager! I brought my car in for service this past weekend and Armond and the team took exceptional care of me! Armond answered all of my questions and even r I brought my car in for service this past weekend and Armond and the team took exceptional care of me! Armond answered all of my questions and even resolved an issue that I had with my bluetooth in the car that I was unable to do myself. Napelton WPB is a great place for service and I wouldn't think of going anyplace else. More

GREAT ALEX DE LA CRUZ WAS SUCH A GREAT HELP, HE ANSWERED ALL MY QUESTIONS, AND MADE SURE I'D GET THE BEST DEAL. GREAT CUSTOMER SERVICE, HIGHLY RECOMMEND HIM ALEX DE LA CRUZ WAS SUCH A GREAT HELP, HE ANSWERED ALL MY QUESTIONS, AND MADE SURE I'D GET THE BEST DEAL. GREAT CUSTOMER SERVICE, HIGHLY RECOMMEND HIM IF YOU ARE INTERESTED IN A VEHICLE More

Servicing I have been coming to Napelton in West Palm for 3 years for servicing on my 2 Hyundai vehicles. I have always found their services to be outstanding. I have been coming to Napelton in West Palm for 3 years for servicing on my 2 Hyundai vehicles. I have always found their services to be outstanding. Car is ready when promised and no surprises with respect to unforeseen repairs. My service agent Daileen is super! I call her to schedule my appointment and she always makes sure I get a convenient time. I strongly recommend Napleton to any Hyundai owners. Jim H More

Put my life at risk I left poor feedback after a service appointment last month and received an email from Mike Clancy that he would call me. I never received a call. Th I left poor feedback after a service appointment last month and received an email from Mike Clancy that he would call me. I never received a call. That service included a tire rotation. 3 weeks later, I hear a knocking sound from my tire. I can't see anything in the tire and it's not losing air pressure. The following weekend, I take it to Tire Kingdom to see if they see anything. They notice that 3 lug nuts are missing. What I was hearing was the wheel literally knocking around on 2 lug nuts. Hyundai service had not tightened the nuts. I had been driving on 95 and that wheel could have flown off. I immediately went to Hyundai for the nuts. What should have taken a few minutes and I was there for 45 minutes. I was told they would have the service manager call me. He didn't. I emailed him and received no response. Pure endangerment. No refund, no apology, nothing. These people should be out of business! More

Hyundai west palm beach Brian Mays is the best service employee...he goes above and beyond..he is caring and take the time to know your need and meet it. Brian Mays is the best service employee...he goes above and beyond..he is caring and take the time to know your need and meet it. More

Armand was outstanding in the service he provided. I went to the dealer today for an oil change and Armand as always has provided great customer service. I am greatfull to be greeted with a friendly sm I went to the dealer today for an oil change and Armand as always has provided great customer service. I am greatfull to be greeted with a friendly smile and excellent service. Thank you Armand. Keep up the good work! Rosa Claudio More

Love it here I have been coming here for 3 years since I moved to Florida. I have always been treated great. Brian has excellent customer service! thank you! I have been coming here for 3 years since I moved to Florida. I have always been treated great. Brian has excellent customer service! thank you! More

Bryan May was outstanding in service! Hi, my name is Rachel and I went to Hyundai WPB today, 8/22/2018, for car service. I had called 2 days ago to schedule this appt. When I called, I sai Hi, my name is Rachel and I went to Hyundai WPB today, 8/22/2018, for car service. I had called 2 days ago to schedule this appt. When I called, I said I will take any service advisor that can take me at the time of the appt. When I pulled up and parked, an employee greeted me, then told me a service advisor would come see me. Bryan May walked up to me and introduced himself, and I explained to him I was here for an oil change and possibly needed 2 tires, but to please come see me and discuss prices before doing any tires because I am a teacher and I have a tight budget. Also, there was a problem the last time I came in with my VIN number. I think 2 Vin’s were under my name for the same car so it was confusing to see my service history. He went into the computer and deleted the wrong vin and got it all fixed. He not only did exactly as I requested, but provided a service exceeding my expectation by giving me a discount on the oil change and explaining that my tires will actually be ok until my next oil change (3000 more miles). This was outstanding to me because I have seen other service advisors at different service centers that would have tried to push the tire job on me (in this situation) for the money. Bryan was so understanding and truly met my needs as a customer today. To the service manager- Please know that Bryan put forth exceptional effort to exceed my needs and left me as a happy customer. You have a great, hard working, empathetic, and caring employee in Bryan. I plan to always see Bryan when I return back to WPB Hyundai service, and I highly recommend him. More