Back

Napleton's West Palm Beach Hyundai - Service Center

West Palm Beach, FL

3.6
113 Reviews

113 Reviews of Napleton's West Palm Beach Hyundai - Service Center

Sort by
March 30, 2022

The Napleton Hyundai Dealership giving me a quote of 4000 usd to replace Sun Ruf mechanism (the motor of mechanism is ok, only one of the pieces where the glass moves is damaged). This quote is 25 % of the i More

by Yoel
Customer Service
Price
Recommend Dealer
No
Employees Worked With
Stephen
Apr 03, 2022 -

Napleton's West Palm Beach Hyundai responded

Hi Yoel, we appreciate you taking the time to leave this review. We regret to learn that you did not have a more positive experience with us. Please reach out to us at (561) 686-7137 and we will work with you personally in rectifying the issues you experienced.

March 02, 2022

Bryan in service is amazing. He goes above and beyond to help me with all my car needs. I have brought several cars from this dealer because of Brian Mays. Brian is very sensi More

by Helene Marshall
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Mays
December 18, 2021

I made an appointment for service. AN APPOINTMENT!!!! I sat in the line for 30 minutes before anyone said a word to me. Then I was told 2 1/2 - 3 hours for AN OIL CHANGE. What is the purpose of an appointm More

by Jcantor
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Service Department
September 06, 2021

Chris Layton and Armond are fantastic people!!!! Love the whole team at Napleton Hyundai. They take care of their customers and treat them like family. I would highly recommend Napleton Hyundai to anyone in More

by tomdamato1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Layton/ Armond
Sep 08, 2021 -

Napleton's West Palm Beach Hyundai responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

May 12, 2021

The dealer is ignoring my repeated calls and email to Service after they damaged my car. Napleton Hyundai has not assisted me. I need help. More

by Lime
Recommend Dealer
No
Employees Worked With
Jesus Diaz
May 02, 2021

This dealer is not able to logistically handle the volume for service! When I arrived probably 30+ sitting waiting to be pulled from drive up area. A total cluster! It doesn't matter if you have an appointme More

by paging3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Drive up area service lane.
May 04, 2021 -

Napleton's West Palm Beach Hyundai responded

Hi, thanks for taking the time to express your honest concerns. We are disappointed to hear you left our dealership feeling this way and we would appreciate the chance to discuss this matter further. Please contact our Manager at (561) 686-7137 so that we may ensure your experiences with our dealership are more pleasant moving forward.

January 30, 2021

Thanks for your help! I did not purchase a vehicle but Thanks for your help! I did not purchase a vehicle but this young man by the name of Tony took the time out to assist me. I’ll be honest not really More

by Jacky
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Omar Colon
Feb 02, 2021 -

Napleton's West Palm Beach Hyundai responded

Hi Jacky, we're glad to hear you found our staff to be so informative and helpful. We hope you continue to choose us for all your automotive needs! Take care!

September 29, 2020

Armand Gynup is great, he's a people person. He's helped out of some tough situations with my vehicle when I thought the worst. Great and timely service! More

by Josephmartines197
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Armand Guynup
July 23, 2020

Excellent Care I had an issue with my car's antenna, and my boys Stephen and Daniel hooked it up for me! Their care and personality shinned and never wavered even wi More

by Shelby
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen and Daniel
Jul 26, 2020 -

Napleton's West Palm Beach Hyundai responded

We're glad to hear that everything was completed to your satisfaction, Shelby! Please let us know if there is ever anything else we can assist you with.

July 20, 2020

I want thanks to the friendly service from Daniel Gonzalez. He had my SUV done fast but the cleaning crew does trouble in cleaning the suv More

by heavyq13
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Daniel Gonzalez
Jul 22, 2020 -

Napleton's West Palm Beach Hyundai responded

Thank you so much for sharing your recent experience with us! We work hard to provide each of our clients with the best automotive experience! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

...
5
...