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Napleton's West Palm Beach Hyundai - Service Center

West Palm Beach, FL

3.1
107 Reviews

107 Reviews of Napleton's West Palm Beach Hyundai - Service Center

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September 16, 2022

Bryan, Geovany and Nicholas are the best service advisor. I recommend those guys to anyone who needs your vehicle service done, very professional, good communication, fast service ect.... Bryan take care my More

by wawa1010
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan
Sep 18, 2022 -

Napleton's West Palm Beach Hyundai responded

Hi, thank you so much for sharing your recent experience with us! We work hard to provide each of our clients with the best automotive experience! We hope to see you again!

August 29, 2022

Worst dealer hands down over two months to get a backup camera and still waiting on a phone call customer service rep is really rude can't get a straight answer More

by Frankguevara329
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Armand
Sep 01, 2022 -

Napleton's West Palm Beach Hyundai responded

Hi, thanks for reaching out to us. We work hard to provide each of our clients with the best automotive experience, but it sounds like we really let you down. If you would like to discuss your experience in more detail, please give us a call at (561) 686-7137 at your earliest convenience. We always look for opportunities to improve so we hope to hear from you.

August 10, 2022

I am always happy with the turn around time in which My car is serviced. I appreciate the fact that the customer service lobby is always clean so you feel comfortable even if you have an extended wait. More

by Joydereen
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Armand Guynup
Aug 12, 2022 -

Napleton's West Palm Beach Hyundai responded

Hi Joydereen, we're glad to hear that everything was completed to your satisfaction. Please let us know if there is ever anything else we can assist you with.

July 29, 2022

Service is always consistently efficient at this dealership. My regular service advisor was out on vacation, so I had a new advisor who went above and beyond to ensure my satisfaction. Very pleasa More

by Jane B
Recommend Dealer
Yes
Employees Worked With
Jesus Diaz
Aug 02, 2022 -

Napleton's West Palm Beach Hyundai responded

Hi Jane, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Thanks again for the recommendation, and have an amazing day!

July 26, 2022

Excellent service! They are honest and trustworthy, they only will do what needs to be done. Very much appreciated at a time where finances really need to be watched. More

by J Rhodes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ernie Revuelta
Jul 29, 2022 -

Napleton's West Palm Beach Hyundai responded

Thanks for sharing your recent service experience with us! We hope you continue to choose Napleton's West Palm Beach Hyundai as your first choice for all your vehicle needs.

July 26, 2022

My advisor was thorough, explaining what charges there were and what the next maintenance checkup would be. We are quite satisfied! More

by R Dortch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ernie Revuelta
Jul 29, 2022 -

Napleton's West Palm Beach Hyundai responded

Hi, we strive for a high level of customer satisfaction in all aspects of our dealership. We hope to be of service to you again! Take care!

July 26, 2022

Service department was amazing. I came in without an appointment and they got me in and out in less than an hour! More

by Olivia P
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ernie Revuelta
Jul 29, 2022 -

Napleton's West Palm Beach Hyundai responded

Olivia, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We hope you continue to choose us for all your automotive needs! Take care!

July 23, 2022

My service advisor is always great and goes above and beyond to ensure my experience surpasses expectations. Highly recommend them!! More

by L Smallwood
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ernie Revuelta
Jul 25, 2022 -

Napleton's West Palm Beach Hyundai responded

Hi, we are pleased to hear of your experience with us. Customer satisfaction is one of our top priorities and we're glad to know our staff was so helpful! Thanks again for the recommendation, and have an amazing day!

July 23, 2022

Super easy process and left with a better understanding of my vehicle and its service needs. Thank you Napleton! More

by Matt Murray
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ernie Revuelta
Jul 25, 2022 -

Napleton's West Palm Beach Hyundai responded

Hi Matt, thanks for sharing your recent service experience with us! We hope you continue to choose Napleton's West Palm Beach Hyundai as your first choice for all your vehicle needs. Safe travels!

July 23, 2022

The car business can be challenging to deal with and people are concerned about being taken advantage of.. this is a completely different experience. I would highly recommend!! More

by Z Tyler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ernie Revuelta
Jul 25, 2022 -

Napleton's West Palm Beach Hyundai responded

Hi, thanks for sharing your recent service experience with us! We hope you continue to choose Napleton's West Palm Beach Hyundai as your first choice for all your vehicle needs. Safe travels!