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Napleton's West Palm Beach Hyundai - Service Center

West Palm Beach, FL

3.6
113 Reviews

113 Reviews of Napleton's West Palm Beach Hyundai - Service Center

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May 12, 2017

I give the dealership a 10. I brought the car in because of a recall message I received from Hyundai. My service advisor was Jerry Calderon. He was very courteous and hel More

by penny
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jerry Caldron
February 28, 2017

Horrific wait time! I purchased my 2013 Elantra from Northlake. Service wait time there is excellent. As I live in Wellington, WPB location closer so I usually bring my c More

by Hb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Don't know
November 01, 2016

Genesis service This was my 4th service at Hyundai and my first time at this location. Frank was absolutely wonderful!! He rolled out the red carpet and was very hosp More

by AndyMuzic
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank
Nov 04, 2016 -

Napleton's West Palm Beach Hyundai responded

Thank you for your great review! We're glad that we were able to help you out with your Genesis in a timely manner. We look forward to working with you in the future. Best, Gene Khaytin - General Manager - gkhaytin@napleton.com or (888) 561-7077

October 26, 2016

Great people, great service I bought my 2015 Elantra here and have had all the service work done here. The service staff are wonderful and very knowledgeable. I would recommend t More

by Pam S
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Altunashvili
Oct 27, 2016 -

Napleton's West Palm Beach Hyundai responded

We appreciate your input, Pam. Glad to hear that you are consistently impressed with the service we offer here at Napleton's West Palm Beach Hyundai. If there is anything more we can do for you please come back and see us any time! Take care! Best regards, Gene Khaytin - General Manager - gkhaytin@napleton.com or (888) 561-7077

September 09, 2016

Ask for Bryan May, Service Advisor! Whether my 2011 Hyundai Sonata 2.0T (Turbo) requires regular maintenance or has a specific issue, Bryan May is most helpful in facilitating getting th More

by LWeaverFL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan May
Sep 12, 2016 -

Napleton's West Palm Beach Hyundai responded

We are truly grateful for this awesome review! I am thrilled that Brian is always there to take care of you. He is indeed a great asset to our team, and we appreciate him providing you with the service that you deserve. Thank you again, and we look forward to the opportunity to service you in the future. Best, Gene Khaytin - General Manager - gkhaytin@napleton.com or (888) 561-7077

April 15, 2016

Exceptional customer care Although it took 4 visits (1 to make an appointment, 2 to assess problem, 3 to finalize problem and order part and determine if warranty applied to th More

by Judy Howard
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Giovanni and Mark
Apr 19, 2016 -

Napleton's West Palm Beach Hyundai responded

Judy, we would like to extend our gratitude to you for taking the time to give us your feedback. It is delightful to learn that Giovanni did an outstanding job in providing you with the customer service we know you deserve. Please come back and see us again in the future with anything else you might need. Take care! Best regards, Gene Khaytin - General Manager - gkhaytin@napleton.com or (888) 561-7077

April 15, 2016

Excellent service. Great service, efficient. Time stated for service was exact. Prince was friendly, asked about concerns, and helped me to set up my new phone with the More

by susan53
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Prince Curry
Apr 19, 2016 -

Napleton's West Palm Beach Hyundai responded

Thank you for taking the time to leave us this wonderful feedback! We strive to provide our guests with efficient and great service experience and we’re glad to read that this was achieved with you. If there is anything more we can do please come back and see us again any time! We look forward to your next visit. Take care. Best regards, Gene Khaytin - General Manager - gkhaytin@napleton.com or (888) 561-7077

April 04, 2016

Excellent Service I brought my 2010 Hyundai in for an oil change, I expressed to the service guy that I was kinda in a hurry and I needed it completed ASAP. He stated h More

by Frown turned upside down
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Prince Curry
Apr 13, 2016 -

Napleton's West Palm Beach Hyundai responded

Thank you for your great review! We're glad that we were able to help you out and make it possible for you to get your car serviced in a quick and timely manner. We'll be sure to pass your thanks on to Prince. We look forward to working with you in the future. Best Regards, Gene Khaytin - General Manager - gkhaytin@napleton.com or (888) 561-7077

March 31, 2016

Excellent I look forward to having years of service with Nap Geovanny had helped me out before with excellent service so when I came back to resolve a passenger mirror problem he recalled the the issue we are h More

by Santafasport1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Geovanny Pelayo
Apr 13, 2016 -

Napleton's West Palm Beach Hyundai responded

Thank you so much for your great review. We greatly appreciate the opportunity to work with you and earn your business. I will be sure to share your kind words with Geovanny. Please let us know if we can ever help you in the future. Best Regards, Gene Khaytin - General Manager - gkhaytin@napleton.com or (888) 561-7077

March 24, 2016

Magnifico servicio. Servicio rápido y realización correcta del servicio y magnifica atención personal. del empleado Geovanny Pelayo durante todo momento y nos dio todas l More

by Osvaldo1941
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Geovanny Pelayo