Napleton's West Palm Beach Hyundai - Service Center
West Palm Beach, FL
113 Reviews of Napleton's West Palm Beach Hyundai - Service Center
I give the dealership a 10. I brought the car in because of a recall message I received from Hyundai. My service advisor was Jerry Calderon. He was very courteous and hel I brought the car in because of a recall message I received from Hyundai. My service advisor was Jerry Calderon. He was very courteous and helpful. More
Horrific wait time! I purchased my 2013 Elantra from Northlake. Service wait time there is excellent. As I live in Wellington, WPB location closer so I usually bring my c I purchased my 2013 Elantra from Northlake. Service wait time there is excellent. As I live in Wellington, WPB location closer so I usually bring my car here. NO MORE!!! I'll drive the extra 15 min to Northlake and have my car serviced there! More
Genesis service This was my 4th service at Hyundai and my first time at this location. Frank was absolutely wonderful!! He rolled out the red carpet and was very hosp This was my 4th service at Hyundai and my first time at this location. Frank was absolutely wonderful!! He rolled out the red carpet and was very hospitable while I waited for my Genesis to be ready. I told him I needed to be ready in an hour and a half and he had it first in line to be completed! Highly recommend!!! More
Great people, great service I bought my 2015 Elantra here and have had all the service work done here. The service staff are wonderful and very knowledgeable. I would recommend t I bought my 2015 Elantra here and have had all the service work done here. The service staff are wonderful and very knowledgeable. I would recommend this dealership in a heartbeat. More
Ask for Bryan May, Service Advisor! Whether my 2011 Hyundai Sonata 2.0T (Turbo) requires regular maintenance or has a specific issue, Bryan May is most helpful in facilitating getting th Whether my 2011 Hyundai Sonata 2.0T (Turbo) requires regular maintenance or has a specific issue, Bryan May is most helpful in facilitating getting the job done to my compete satisfaction. Bryan is extremely professional,, knowledgeable, and customer oriented. My car is always ready in a timely fashion as appropriate for the required service. Napleton's West Palm Beach Hyudai is fortunate to have him as a team member. More
Exceptional customer care Although it took 4 visits (1 to make an appointment, 2 to assess problem, 3 to finalize problem and order part and determine if warranty applied to th Although it took 4 visits (1 to make an appointment, 2 to assess problem, 3 to finalize problem and order part and determine if warranty applied to the Canadian car) the 4th visit had my car in and out in an hour and a half, washed and vacuumed and problem solved. I was treated with respect and was well informed about the work. Giovanni was my advisor and he did an outstanding job in customer service. Thank you! More
Excellent service. Great service, efficient. Time stated for service was exact. Prince was friendly, asked about concerns, and helped me to set up my new phone with the Great service, efficient. Time stated for service was exact. Prince was friendly, asked about concerns, and helped me to set up my new phone with the car.. More
Excellent Service I brought my 2010 Hyundai in for an oil change, I expressed to the service guy that I was kinda in a hurry and I needed it completed ASAP. He stated h I brought my 2010 Hyundai in for an oil change, I expressed to the service guy that I was kinda in a hurry and I needed it completed ASAP. He stated he would do his best. That's EXACTLY what he did, he was courteous and completed the work in a timely manner. I'm taking the time to write this review because my attitude was not the best this particular morning. Prince remained calm and professional as I barked my demands. Thank you Hyundai Service department for employing people like Prince. More
Excellent I look forward to having years of service with Nap Geovanny had helped me out before with excellent service so when I came back to resolve a passenger mirror problem he recalled the the issue we are h Geovanny had helped me out before with excellent service so when I came back to resolve a passenger mirror problem he recalled the the issue we are having and immediately told me he would get it taken care of . I believe you have very valuable employee working for you . When we came back to pick up the car he met us at the business office and made sure that everything had been handled correctly More
Magnifico servicio. Servicio rápido y realización correcta del servicio y magnifica atención personal. del empleado Geovanny Pelayo durante todo momento y nos dio todas l Servicio rápido y realización correcta del servicio y magnifica atención personal. del empleado Geovanny Pelayo durante todo momento y nos dio todas las respuestas a nuestras preguntas. More