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Napleton's West Palm Beach Hyundai - Service Center

West Palm Beach, FL

3.6
113 Reviews

113 Reviews of Napleton's West Palm Beach Hyundai - Service Center

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February 17, 2025

Nick was great with customer service , it was fast and people were really friendly. I will come back for my services to this location More

by Meilygarcia2510
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick
Feb 20, 2025 -

Napleton's West Palm Beach Hyundai responded

Hi, thanks for your praise and kind comments about Nick. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 17, 2025

Nick was great with customer service, it was fast and people were really friendly. I will come back for my services to this location. More

by Meilygarcia2510
Recommend Dealer
Yes
Employees Worked With
Samantha Martin, Nick Cannata
Feb 20, 2025 -

Napleton's West Palm Beach Hyundai responded

Hello, thank you for your kind review; we are happy to pass your comments to Nick here at Napleton's West Palm Beach Hyundai! We hope you have a great day!

February 17, 2025

Thanks to all the Napleton workers, for their work, dedication and professionalism, a service of excellence and speed, special congratulations to Jesus Diaz and Samantha, thank you very much 🥰🙏👍 More

by dilmararu74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesus Diaz
Feb 20, 2025 -

Napleton's West Palm Beach Hyundai responded

Hi, thanks for your praise and kind comments about Jesus Diaz and Samantha. We are always more than happy to assist you if anything else comes up. Take care!

February 17, 2025

Nick was great with customer service , it was fast and people were really friendly. I will come back for my services to this location. More

by alisongarcia10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Martin, Nick Cannata
Feb 20, 2025 -

Napleton's West Palm Beach Hyundai responded

Hi, thanks for your praise and kind comments about Nick. We are always more than happy to assist you if anything else comes up. Take care!

February 08, 2025

I had such an amazing experience with the service department! My check engine light came on and Nick was so helpful getting it fixed immediately. They replaced the part, explained how it affected my More

by michelina.raczka
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick, Rudy
Feb 12, 2025 -

Napleton's West Palm Beach Hyundai responded

Hi Michelina, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. Please don't hesitate to reach out if there's anything additional we can do for you.

January 30, 2025

I want to retract my previous review about the dealership regarding my 2021 Kona. I was contacted by Leo the manager at Napelton and he was fantastic. He made sure my vehicle was taken care of immediately More

by Tjf33409
Recommend Dealer
Yes
Employees Worked With
Leo
Feb 02, 2025 -

Napleton's West Palm Beach Hyundai responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Napleton's West Palm Beach Hyundai! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 17, 2024

I have been going to Napleton's (2301 Okeechobee) for the past four years. I plan to continue to do so in the future! I must say that I have always had a good experience; the customer service is excellent an More

by Zoraida Trejo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
ROMAN ANDREIW
Dec 20, 2024 -

Napleton's West Palm Beach Hyundai responded

Hi, thanks for sharing your recent service experience with us, Zoraida! We hope you continue to choose Napleton's West Palm Beach Hyundai as your first choice for all your vehicle needs.

December 17, 2024

I have been going to Napleton's (2301 Okeechobee) for the past four years. I plan to continue to do so in the future! I must say that I have always had a good experience; the customer service is excellent an More

by Zoraida Trejo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
ROMAN ANDREIW
Dec 20, 2024 -

Napleton's West Palm Beach Hyundai responded

Hi Zoraida, we are very happy to have provided you with such a positive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!

March 04, 2024

I recently had a disappointing experience with Napleton car dealership. Despite their commitment to offer me a specific benefit, they failed to fulfill their promise. Furthermore, the salesperson, Willy, s More

by majovar
Service Communication
Recommend Dealer
No
Employees Worked With
Willy
Mar 07, 2024 -

Napleton's West Palm Beach Hyundai responded

Hi Majovar, thank you for sharing your experience with us. We are disappointed to learn of your visit and would like the opportunity to try and make this up to you. Please reach out to us at (561) 686-7137 so we can discuss the details of your visit in hopes of restoring your confidence back in our dealership.

January 21, 2024

Roman Andrews Always brightens my day when I come to Napletons I just love his SPIRIT AND HIS PERSONALITY ALWAYS GOOD HE IS AWESOME More

by Gaynellelovett8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roman Andrews
Jan 23, 2024 -

Napleton's West Palm Beach Hyundai responded

Hi, we are pleased to hear of your experience with us. Customer satisfaction is one of our top priorities and we're glad to know our staff was so helpful! Safe travels!

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