Napleton's West Palm Beach Hyundai

Buying a car was never as painless before. Big John made a big positive difference. He really took the time and was very patient even thought it was a late pouring rain Sunday afternoon. He cared! a big positive difference. He really took the time and was very patient even thought it was a late pouring rain Sunday afternoon. He cared! More

"Big John" was an idiot. I walked into the dealership alone; perhaps due to the fact that I'm a 20-something female, he thought I would be an easy 'target,' or easy to take advantage of. I'm dealership alone; perhaps due to the fact that I'm a 20-something female, he thought I would be an easy 'target,' or easy to take advantage of. I'm not. When he walked away to "go get a price quote" on the car & options I wanted, I found him text-messaging someone in the corner of the room 10 minutes later. Only after confronting his boss about the issue did he start actually getting that price quote. Further, when we went to go test drive the new Hyundai Veloster, he told me to wait in the lobby while he got the car off the back lot. Unbeknownst to him, I stepped out of the lobby for a minute just after he left, and proceeded to watch him smoke two cigarettes before heading to the back lot to get the car. Needless to say, I will not be purchasing from Napleton's WPB Hyundai, even though it's just down the street from me. ...I think I'll head to Delray Beach! More

John made a usually difficult ordeal of buying a car much easier than I have experienced before when buying a car. He was friendly, not pushy, and was patient with my husband and me. He spent a lot of time easier than I have experienced before when buying a car. He was friendly, not pushy, and was patient with my husband and me. He spent a lot of time with us and we never felt rushed in to buying something or taking a deal we were not comfortable with. He even told us he wanted us to walk out with a smile on our faces. I would recommend him to anyone who is looking to buy a car. More

Robert Lazar put me in "SONATA" heaven. He went Robert Lazar put me in "SONATA" heaven. He went over the edge in being helpful, he knew the answer to every question I asked, was very professional, Robert Lazar put me in "SONATA" heaven. He went over the edge in being helpful, he knew the answer to every question I asked, was very professional, not "pushie" and very personal. We became instant friends and he followed through on every request. Since I bought every gadget you could possibly get on the car, he tought me how to use everything. He has patience galore. He even told me to call him on his cell if I have any questions about anything, anytime, that's what he is there for! I have his business cards in my car and wallet and will happily give them out to people who are interested in buying a car. Buying a car had been the most stressful thing in the world for me, until I went into Napleton's and met Robert. More

Robert is professional without the 'sleeze' factor often associated with car dealers. He is personable and a delight to work with. My car buying experience with him was the most positive I have EVER had in associated with car dealers. He is personable and a delight to work with. My car buying experience with him was the most positive I have EVER had in my entire life. He kept all promises made. I would have NO problem recommending him to friends who are in the market for a car. More

It is difficult for me to imagine anyone having a positive car buying experience at this dealership. They use all the old tricks. Four square and focusing solely on monthly payments, large down payme positive car buying experience at this dealership. They use all the old tricks. Four square and focusing solely on monthly payments, large down payment (to make the monthly payment look smaller), "Up To" manipulation, and sending in various salesmen to wear you down. Although they were polite they were really sleazy. Our primary salesmen used the old intercom trick on us. He was good, I didn't even notice it until after he left us. I'm referring to the old trick of secretly listening in on potential car buyers. The car buyers believe they are by themselves and talk "candidly" about the sale. Anyways, I hung up this idiot's phone and immediately him and the manager come running out of the manager's office to talk about their wonderful full sticker price deal. The facility itself is small, old, moldy, rusty, and rundown. The salesmen that are employed there seem to fit in. More

the best experiance we ever had buying a car. great customer support, and follow up. When we walked into the dealership we wern't bombarded by eight salesman fighting for our business. napelton prove customer support, and follow up. When we walked into the dealership we wern't bombarded by eight salesman fighting for our business. napelton proved themselves to us and earned our business. Love My Car. harry More

My Hyundai only has 2000 miles so that I have had no service as yet. My experience to date is based entirely on the purchase of the car. The sales end was very pleasant. My initial contact was via inter service as yet. My experience to date is based entirely on the purchase of the car. The sales end was very pleasant. My initial contact was via internet sales. They gave me the best price of three dealerships that I visited or contacted. More