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Napleton's West Palm Beach Hyundai
West Palm Beach, FL
735 Reviews
The home of the best, most affordable new and used Hyundai cars near Delray, Wellington, Coconut Creek, and Boynton Beach, FL just so happens to be the #1 Hyundai dealer in South Florida: West Palm Beach Hyundai. Family owned and in business for over 50 years, West Palm Beach Hyundai earned their reputation as the #1 South Florida Hyundai dealer because they truly believe that customer satisfaction and common courtesy should be held above all else. The focus on these traits has been in place since Edward W. Napleton opened his first dealership in Chicago back in 1931 and continues to this day, hence why over 68% of over 800,000 satisfied Napleton customers across 64 franchises and 5 states return as repeat customers.
From the time you come in to our facility, you can see why West Palm Beach Hyundai is different from the competition. Our waiting area comes decked out with a flat screen TV, while our relaxing customer lounge treats customers to free coffee and Wi-Fi. Our friendly, knowledgeable staff is devoted to your complete satisfaction and constantly strives to give you the easiest and most enjoyable buying experience, as well as to exceed your expectations before, during, and long after the sale is completed. We stock all the best new Hyundai vehicles , including the Accent, Elantra, Sonata, Genesis, Tucson, Santa Fe, and Veracruz.
We also feature tons of used and Certified used Hyundai vehicles, as well as tons of used cars, trucks, and SUVs from manufacturers such as Toyota, Acura, BMW, Jeep, Mazda, Chevrolet, and Volkswagen. Our Service Department is only staffed by ASE Certified technicians and comes complete with a service shuttle so you can still get around town while your vehicle is serviced. Our fully stocked Parts & Accessories Departments are packed with genuine OEM parts so your vehicle can be restored or customized to factory specifications. What is more, our website can allow you to value your trade, calculate your payments, and even apply
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday 11:00 AM - 4:00 PM
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Showing 735 reviews
September 09, 2011
Robert Lazar put me in "SONATA" heaven. He went Robert Lazar put me in "SONATA" heaven. He went over the edge in being helpful, he knew the answer to every question I asked, was very professional, Robert Lazar put me in "SONATA" heaven. He went over the edge in being helpful, he knew the answer to every question I asked, was very professional, not "pushie" and very personal. We became instant friends and he followed through on every request. Since I bought every gadget you could possibly get on the car, he tought me how to use everything. He has patience galore. He even told me to call him on his cell if I have any questions about anything, anytime, that's what he is there for! I have his business cards in my car and wallet and will happily give them out to people who are interested in buying a car. Buying a car had been the most stressful thing in the world for me, until I went into Napleton's and met Robert. More
by beti
Employees Worked With
Robert Lazar
September 01, 2011
Robert is professional without the 'sleeze' factor often associated with car dealers. He is personable and a delight to work with. My car buying experience with him was the most positive I have EVER had in associated with car dealers. He is personable and a delight to work with. My car buying experience with him was the most positive I have EVER had in my entire life. He kept all promises made. I would have NO problem recommending him to friends who are in the market for a car. More
by Bev2012
Employees Worked With
Robert Lazar
June 04, 2011
It is difficult for me to imagine anyone having a positive car buying experience at this dealership. They use all the old tricks. Four square and focusing solely on monthly payments, large down payme positive car buying experience at this dealership. They use all the old tricks. Four square and focusing solely on monthly payments, large down payment (to make the monthly payment look smaller), "Up To" manipulation, and sending in various salesmen to wear you down. Although they were polite they were really sleazy. Our primary salesmen used the old intercom trick on us. He was good, I didn't even notice it until after he left us. I'm referring to the old trick of secretly listening in on potential car buyers. The car buyers believe they are by themselves and talk "candidly" about the sale. Anyways, I hung up this idiot's phone and immediately him and the manager come running out of the manager's office to talk about their wonderful full sticker price deal. The facility itself is small, old, moldy, rusty, and rundown. The salesmen that are employed there seem to fit in. More
by mynapletonexp
Employees Worked With
Six different salesmen
April 26, 2011
the best experiance we ever had buying a car. great customer support, and follow up. When we walked into the dealership we wern't bombarded by eight salesman fighting for our business. napelton prove customer support, and follow up. When we walked into the dealership we wern't bombarded by eight salesman fighting for our business. napelton proved themselves to us and earned our business. Love My Car. harry More
by clacorp
Employees Worked With
robert Lazar
April 06, 2011
My Hyundai only has 2000 miles so that I have had no service as yet. My experience to date is based entirely on the purchase of the car. The sales end was very pleasant. My initial contact was via inter service as yet. My experience to date is based entirely on the purchase of the car. The sales end was very pleasant. My initial contact was via internet sales. They gave me the best price of three dealerships that I visited or contacted. More
by tombil8
Employees Worked With
2
