Napleton's West Palm Beach Hyundai

I have been driving and purchasing cars for 40 years and I have never dealt with a larger group of unprofessional, incompetent, clueless people all in one place. I felt like I was dealing with the gang th I have never dealt with a larger group of unprofessional, incompetent, clueless people all in one place. I felt like I was dealing with the gang that couldn't shoot straight. If you want to deal with people who don't give you straight answers, if you want to be pushed around from one person to another because when you ask a question, nobody knows the answer or, if you want to question an amount on a payoff/buyout, ask one of their wonderfully knowledgeable managers and have them tell you "it's a profit" and 30 seconds later say "It's a Fee" because he doesn't know the difference between fees and profits and quite frankly he doesn't care because when you work at Napleton...you don't have to care or be concerned with anyone or anything, other than Napleton's pocketbook. If you want to drag and prolong what should be a simple process, then Napleton is the place to go however, if you want real professionalism, courtesy and accuracy, do yourself a favor...Go to DELRAY HYUNDAI More

My husband and I just purchased our second Elantra from Napleton WPB Hyundai. Our first was from the old dealership down the street, the second, from the new dealership which is beatiful and a pleasure to Napleton WPB Hyundai. Our first was from the old dealership down the street, the second, from the new dealership which is beatiful and a pleasure to visit. The minute you enter, there is someone to help with whatever your needs are. Our salesman, Nick made our sale one of our best experiences at a dealership, so far. We tell all our friends about Napleton and love our Elantra. This time, we got all the bells and whistles we didn't have in our first one.....love it. More

i was so impressed with the car and dealership as a whole that after showing my brother the car and telling him about the experience, he when down and bought one that after showing my brother the car and telling him about the experience, he when down and bought one More

We live in Delray Beach, but it was suggested by several people we knew that we might want to head north to Napleton's in WPB - it turned out to be a positive move. The dealership held a bright and pleasin people we knew that we might want to head north to Napleton's in WPB - it turned out to be a positive move. The dealership held a bright and pleasing atmosphere. Buying a car is a huge investment for most of us. Frank Darrigo, the gentleman we dealt with, was very professional, knowledgeable and friendly, and guided us through the entire process very efficiently, turning it into a very enjoyable experience. The service area personnel were also very attentive and efficient. Overall it was a very good experience. We love our Sonata and feel that we are in very good hands going forth when our Sonata is due for servicing at Napleton's WPB. We would certainly recommend this dealership and mention Frank Darrigo's name in that recommendation. More

My expericence of buying my 1st brand new car was great with the help of James Hindman. Not only did I buy a Sonata, but I also helped my daughter purchase her 1st brand new car an Accent. James was very with the help of James Hindman. Not only did I buy a Sonata, but I also helped my daughter purchase her 1st brand new car an Accent. James was very knowledgeable of both cars and showed us many features of the vehicles. I would highly recommended Napleton Hyundai to anyone looking for good service and a good quality car. Napleton's employees area very helpful and friendly. More

Everything about the experience was 5 star, from beginning to end. Anthony Carreras couldn't have been more accommodating, as well as the entire sales staff. We were treated with the utmost respect. beginning to end. Anthony Carreras couldn't have been more accommodating, as well as the entire sales staff. We were treated with the utmost respect. I would and have recommended this dealership for both sales and service to friends. More

This is a great dealership that my family has been going to for years. They make buying/financing/leasing a car very simple. You don't feel like you're being haggled, they want you to have your best experie to for years. They make buying/financing/leasing a car very simple. You don't feel like you're being haggled, they want you to have your best experience at their dealership. I highly recommend Napleton's West Palm Beach Hyundai -- it's immaculate, the staff is great, we love working with Anthony, Raul and any of the finance people. More

This is not the first Hyundai that I have purchased, but this will be the only dealership that I will ever use from here on in. The friendliness and caring from the staff comes right up to the top like crea this will be the only dealership that I will ever use from here on in. The friendliness and caring from the staff comes right up to the top like cream. Our salesman Anthony, "The Happy Hyundai Man", couldn't have been more sincere and caring than if my own brother was selling me the vehicle. He was not pushy and wanted to make sure that my wife and I were happy with the vehicle selected and that we were happy with the price. We shopped around before we settled on Napleton's, and it was no contest, they beat the others hands down. A week after the sale, I was unable to program the HomeLink to open my garage door, and when I notified Anthony of my problem, he drove to my house (which is not around the corner) to program the HomeLink for me. To me, this is going above and beyond the call of duty, especially after he already had the sale a week earlier. This dealership and it's staff are what Customer Service is all about. Thank you Anthony and thank you Napleton's. Keep up the great work!!! More

if your looking to purchase a Hyundai, Look no further. This dealership is pristine and the staff is extremely friendly. I recently purchased a new Accent from James Hindman, and his genuine personality ma This dealership is pristine and the staff is extremely friendly. I recently purchased a new Accent from James Hindman, and his genuine personality made the buying process much easier than it should have been. If you in the market for a car and you are in the area, ask for him, you will NOT be disappointed. He'll help you in anyway possible without the usual pushy attitude associated with most sales people. More

Mr. Carreras welcomed us with the outmost respect and friendliness. Took note on what we were looking for and broke down our options for us. During the whole process he was very helpful and patient. As a friendliness. Took note on what we were looking for and broke down our options for us. During the whole process he was very helpful and patient. As a first time buyer, I felt comfortable and never pressured. And well, he does live up to his name "the happy Hyundai man". More