Napleton's West Palm Beach Hyundai

Good very helpful. This is not the first Hyundai we have purchased, so we knew what to expect. The only thing we were not prepared for was that the car was very helpful. This is not the first Hyundai we have purchased, so we knew what to expect. The only thing we were not prepared for was that the car was not keyless since our other Hyundai is. More

Happy with the overall experience from Service to delivery Was looking for a used Santa Fe or Tuscon but selection was very limited. While I was waiting for my wife's car to be fixed Fred Uzarski in service h Was looking for a used Santa Fe or Tuscon but selection was very limited. While I was waiting for my wife's car to be fixed Fred Uzarski in service hooked me up with Todd Holcomb who showed me a Tuscon and went over options and pricing. Todd also answered my follow-up questions by e-mail about the Tuscon or Santa Fe. My wife and I came in to narrow down our choices and met with Don Minehardt who spent a good deal of time showing us cars, doing a couple of test drives and discussing options/prices and working out a deal. (My wife thought the purchase process was too long for a cash deal but we did look at several cars and did some test drives). I realize the business office is where the dealership has the potential to make additional profit but I was surprised to be offered a lease for a car I was paying cash for. Also, I sort of got the feeling I was getting something like a hard sell when I was offered various insurance, service, extended warranty plans and other coverages on a "today only" basis. Don't get me wrong Dawn was very professional in her approach, answered my questions and the paperwork flowed smoothly. It can be a tough job and she does it well. Again, I'm not being critical of Dawn; she was super to deal with. Something that paved the way for this purchase was the good treatment I got from Raul a few years back when we were having problems with the starter on my wifes's Sante Fe. The flat bed brought my wife's car into the lot as the service department was closing. Raul asked if he could help, had the car moved inside, assured me that he would see that the starter got fixed and asked if I needed a ride home. With service like that I told myself that the next time we needed a car I was going to be sure to give Napleton's a shot at my next car purchase. NOTE: These comments are not for publication or other use without my specific written consent! More

Hyundai Experience Great experience, friendly staff, and not aggressive. Got all the valuable information about my vehicle of interest and got the opportunity to test dr Great experience, friendly staff, and not aggressive. Got all the valuable information about my vehicle of interest and got the opportunity to test drive for comfort. More

New car experience This is the third Sonata we have leased and this experience was the absolute best. Rance was extremely professional and we are thrilled with the vehi This is the third Sonata we have leased and this experience was the absolute best. Rance was extremely professional and we are thrilled with the vehicle. We were very pleased to see that the first price offered was not only acceptable but very competitive. Also the service at this facility has been excellent in the past and we expect it will continue in this manner. More

Excellent I got a great vehicle and excellent service. Raul was extremely professional and helpful. I felt that all my questions were answered in a way that I c I got a great vehicle and excellent service. Raul was extremely professional and helpful. I felt that all my questions were answered in a way that I completely understand More

fair and good Daniel was not pushy like most dealers . Went to the dealership the first time just to look and see with no problem . And went back to give him the Daniel was not pushy like most dealers . Went to the dealership the first time just to look and see with no problem . And went back to give him the sale because I like that he was not pushy . More

Happy with our new Genesis. Treated very well. We had a good experience at Napleton's Hyundai. We were interested in leasing a 2015 Genesis and your dealership had the color with the upgrades that We had a good experience at Napleton's Hyundai. We were interested in leasing a 2015 Genesis and your dealership had the color with the upgrades that we wanted in stock. Anthony did a good job in handling our deal and we talked with Seth Rudolph for awhile. We finished up with Mr. Costello. In and out in four hours... More

Juan Carlos Diaz well the experience was honestly very pleasant except for the 4 hours we were in the dealership, in the mean time the staff and Carlos Suarez made sur well the experience was honestly very pleasant except for the 4 hours we were in the dealership, in the mean time the staff and Carlos Suarez made sure we were comfortable, they offered drinks and even had hot dogs and popcorn. I will definitely buy my next car from Napletons Hyundai More

good experience leasing a car salesperson was good...not too pushy. would recommend this car and dealership to people looking for a good quality car at a pretty good price . salesperson was good...not too pushy. would recommend this car and dealership to people looking for a good quality car at a pretty good price . More

Most painless car buying experience ever! I have already recommended napleton and the costco program. I never felt pressured and found it relaxing as opposed to all my other experiences in the I have already recommended napleton and the costco program. I never felt pressured and found it relaxing as opposed to all my other experiences in the past. More