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Napleton's West Palm Beach Hyundai

West Palm Beach, FL

3.3
735 Reviews
The home of the best, most affordable new and used Hyundai cars near Delray, Wellington, Coconut Creek, and Boynton Beach, FL just so happens to be the #1 Hyundai dealer in South Florida: West Palm Beach Hyundai. Family owned and in business for over 50 years, West Palm Beach Hyundai earned their reputation as the #1 South Florida Hyundai dealer because they truly believe that customer satisfaction and common courtesy should be held above all else. The focus on these traits has been in place since Edward W. Napleton opened his first dealership in Chicago back in 1931 and continues to this day, hence why over 68% of over 800,000 satisfied Napleton customers across 64 franchises and 5 states return as repeat customers. From the time you come in to our facility, you can see why West Palm Beach Hyundai is different from the competition. Our waiting area comes decked out with a flat screen TV, while our relaxing customer lounge treats customers to free coffee and Wi-Fi. Our friendly, knowledgeable staff is devoted to your complete satisfaction and constantly strives to give you the easiest and most enjoyable buying experience, as well as to exceed your expectations before, during, and long after the sale is completed. We stock all the best new Hyundai vehicles , including the Accent, Elantra, Sonata, Genesis, Tucson, Santa Fe, and Veracruz. We also feature tons of used and Certified used Hyundai vehicles, as well as tons of used cars, trucks, and SUVs from manufacturers such as Toyota, Acura, BMW, Jeep, Mazda, Chevrolet, and Volkswagen. Our Service Department is only staffed by ASE Certified technicians and comes complete with a service shuttle so you can still get around town while your vehicle is serviced. Our fully stocked Parts & Accessories Departments are packed with genuine OEM parts so your vehicle can be restored or customized to factory specifications. What is more, our website can allow you to value your trade, calculate your payments, and even apply
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2301 Okeechobee Boulevard

West Palm Beach, FL

33409

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Showing 735 reviews

January 23, 2015

First Hyundai purchase Excellent, no pressure experience from Napleton West Palm Hyndai. Thank you Robin, Caleb and Dino for your excellent service. I have to say when it More

by rpm0225
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robin Leon, Caleb Rogeirs, Dino
Apr 24, 2015 -

Napleton's West Palm Beach Hyundai responded

Dear rpm0225 – Thank you for the great review! We are thrilled to hear that you would purchase another vehicle from Napleton Hyundai. If we rock it’s because customers like you ROCK! Thanks again, and we hope you are enjoying your new vehicle!

January 20, 2015

Extremely Satisfied! I went to Napleton West Palm Hyundai to purchase a 2015 Genesis. I was turned over to Caleb Rogieres who worked with me numerous times and with a LOT More

by Carebear
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Caleb Rogieres, Howard Stravitsky.
Apr 24, 2015 -

Napleton's West Palm Beach Hyundai responded

Dear Carebear – Thank you for sharing your experience! We are so glad to hear that Caleb was able to accommodate your needs. Patience and respect are two of our top priorities when it comes to offering and excellent customer experience. Thanks again, and we hope you are enjoying your Genesis!

January 12, 2015

second lease at Napleton Hyundai Very good experience for second Sonata lease here. Sales associates and everyone else that I dealt with were very pleasant and "fun". I am very happy More

by julie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 24, 2015 -

Napleton's West Palm Beach Hyundai responded

Dear Julie – Thank you for the great review! We are very glad to hear that you had a pleasant and fun car buying experience with us, and we hope you are enjoying your new Sonata!

January 10, 2015

First Car Purchase I've been saving up for a car, and wanted to see what holiday deals were available after Christmas. Napleton had the car make, model and interior that More

by vellibell7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ishmael
Apr 24, 2015 -

Napleton's West Palm Beach Hyundai responded

Dear vellibell7 – Thank you for sharing your experience! We are very happy to hear that Ishmael was able to get you into the car you wanted. Thanks again, and we hope to see you again when you are in need of a new vehicle!

January 10, 2015

Sales manager and finance manager jerks The manager was the kind of guy you would find in the 1970 dealership slick fast talking anything to make a deal. Lease finance manager didn't want t More

by Mfricchion
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Not sure putting it out of my mind
Apr 24, 2015 -

Napleton's West Palm Beach Hyundai responded

Dear Mfricchion – We are very sorry to hear that you had a bad experience with us. Most of our customers find our finance manager to be open and honest. We hope you are enjoying your new vehicle, and we would love to see you again the next time you are in need of a vehicle. Please ask for me personally, Tony Tallarico. I am the sales manager and will handle your business personally moving forward. I guarantee you will find your next experience to be exceptional.

January 08, 2015

First purchase of a Hyundai Met AJ first and then introduced to salesman Dustin. He was friendly and knowledgeable in every feature of the Santa Fe I was looking at. Was a pleasu More

by junebug024
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
AJ, Dustin White, Ray Costello and Service Mgr
Apr 24, 2015 -

Napleton's West Palm Beach Hyundai responded

Dear junebug024 – Thank you for the great review! We are very happy to hear about your pleasant experience with AJ and Dustin. We are thrilled to hear that you think so highly of our service, you would drive from Boca! Excellent customer service is our main goal, and we thank you very much for letting us know that we are meeting that goal!

January 07, 2015

A very good experience This was my third purchase of a vehicle from this dealership. There's always a certain amount of stress that goes with purchasing a new vehicle but ov More

by sewill99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Holcomb, Ron Costello
Apr 24, 2015 -

Napleton's West Palm Beach Hyundai responded

Dear sewill99 – Thank you so much for your repeat business! We are very glad to hear that Todd & Ray helped make the experience as easy as possible for you. We are also very glad to hear about your experience with our service department. Thanks again, and we hope to see you again the next time you are in need of a new or quality pre-owned Hyundai!

January 06, 2015

EXCELLENT My experience at Napleton's of West Palm Beach Hyundai was incredible. Tracy Laughlin my Sales Rep., AJ, the Manager and Paul in Finance were all inc More

by cbender729
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tracy Laughlin, AJ the Mgr., Paul in Finance ALL EXCELLENT!!!!
Apr 24, 2015 -

Napleton's West Palm Beach Hyundai responded

Dear cbender729 – Thank you so much or sharing your experience! We are very glad to hear that Tracy, A.J, & Paul were able to make for an incredible experience. We are also glad to hear that you are happy with your Sonata Limited. Keep us in mind the next time you are in need of a new or quality pre-owned vehicle!

January 06, 2015

Took way too long to complete the deal I spent 4 1/2 hours at the dealer to complete what should have taken less than two hours to finalize. Salesman was nice, but I now believe that he mi More

by Maceman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jeff-salesman, Dino-sales mgr., Kevin-finance.
Apr 24, 2015 -

Napleton's West Palm Beach Hyundai responded

Dear Maceman – We are very sorry to hear about your experience. We do our best to be prompt and thorough whether we are selling or servicing. Please don’t hesitate to contact us if there are still any unresolved issues, or if there is anything that we can do to make your next experience a great one.

January 06, 2015

A Half-day Sale of a Car Like the Sonata and the deal was decent... the usual back and forth, too little offered, can't do it, but maybe, etc. Some things never change. Buying More

by mortjim2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
dustin
Apr 24, 2015 -

Napleton's West Palm Beach Hyundai responded

Dear mortjim2 – Thank you for your honest feedback. We are glad to hear that you are happy with your Sonata and with the service you received from Dustin. We are very sorry if you experienced any inconvenience during your service appointment. Please don’t hesitate to let us know if there is anything we can do to make your next experience a great one.

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