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Napleton's West Palm Beach Hyundai
West Palm Beach, FL
787 Reviews
The home of the best, most affordable new and used Hyundai cars near Delray, Wellington, Coconut Creek, and Boynton Beach, FL just so happens to be the #1 Hyundai dealer in South Florida: West Palm Beach Hyundai. Family owned and in business for over 50 years, West Palm Beach Hyundai earned their reputation as the #1 South Florida Hyundai dealer because they truly believe that customer satisfaction and common courtesy should be held above all else. The focus on these traits has been in place since Edward W. Napleton opened his first dealership in Chicago back in 1931 and continues to this day, hence why over 68% of over 800,000 satisfied Napleton customers across 64 franchises and 5 states return as repeat customers.
From the time you come in to our facility, you can see why West Palm Beach Hyundai is different from the competition. Our waiting area comes decked out with a flat screen TV, while our relaxing customer lounge treats customers to free coffee and Wi-Fi. Our friendly, knowledgeable staff is devoted to your complete satisfaction and constantly strives to give you the easiest and most enjoyable buying experience, as well as to exceed your expectations before, during, and long after the sale is completed. We stock all the best new Hyundai vehicles , including the Accent, Elantra, Sonata, Genesis, Tucson, Santa Fe, and Veracruz.
We also feature tons of used and Certified used Hyundai vehicles, as well as tons of used cars, trucks, and SUVs from manufacturers such as Toyota, Acura, BMW, Jeep, Mazda, Chevrolet, and Volkswagen. Our Service Department is only staffed by ASE Certified technicians and comes complete with a service shuttle so you can still get around town while your vehicle is serviced. Our fully stocked Parts & Accessories Departments are packed with genuine OEM parts so your vehicle can be restored or customized to factory specifications. What is more, our website can allow you to value your trade, calculate your payments, and even apply
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday 11:00 AM - 4:00 PM
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Showing 787 reviews
October 09, 2015
Lack of customer service in the service dept. Totally ignored by people in service department. Driving a 2015 Genesis, this second time this has happened. They don't acknowledge customers and are Totally ignored by people in service department. Driving a 2015 Genesis, this second time this has happened. They don't acknowledge customers and are very rude!!!!! More
by Evelyn21
Employees Worked With
Can't remember there names, they never acknowledged me. The entire staff was rude!!!
October 08, 2015
Service with a Smile Excellent Service Dept. Centrally located. Easy accessibility from major thoroughfares. First class waiting area. Reasonable prices. Friendly and know Excellent Service Dept. Centrally located. Easy accessibility from major thoroughfares. First class waiting area. Reasonable prices. Friendly and knowledgeable staff. Cars returned in excellent condition. More
by CHILDE7
Verified CustomerOctober 06, 2015
Excellent! Had a superb experience! John and Cindy we're amazing sales people. All the sales people we're very nice and attentive. My finance person Mark was a Had a superb experience! John and Cindy we're amazing sales people. All the sales people we're very nice and attentive. My finance person Mark was a pleasure to work with. More
by RQUINTOD
Employees Worked With
John and Cindy.
October 05, 2015
Bset Buying Experience Napleton Hyundai West palm is a good place to buy your next Hyundai frendly staff especialy my sales person Jeff Saied I highly recommend thanks Napleton Hyundai West palm is a good place to buy your next Hyundai frendly staff especialy my sales person Jeff Saied I highly recommend thanks More
by HIMEWILLIAM
Employees Worked With
Jeff Saied
September 24, 2015
Car purchasing at it BEST The entire staff at Napleton Hyundai were extremely professional and knowledgeable, they made my wife and myself feel very important and assisted us i The entire staff at Napleton Hyundai were extremely professional and knowledgeable, they made my wife and myself feel very important and assisted us in making the proper choice of vehicle and accessories. I would recommend them highly and look forward to my next vehicle purchase with them. More
by DWACHSMAN43
Employees Worked With
Don Meinhardt, Ray Costello
September 24, 2015
Service Issues On July 9, 2015, I took my Santa Fe in for an oil change & to repair a clogged winshield washer. They cracked the running board when putting the car On July 9, 2015, I took my Santa Fe in for an oil change & to repair a clogged winshield washer. They cracked the running board when putting the car on their lift. Valerie exhibited no customer relation skills when notifying me of the problem, nor was I offered a free oil change. In fact, I found her tone and attitude insulting and rude. Moreover, a new running board was ordered; I was told not to expect it until mid-Sept. It's now Sept 24th; no word, so I followed up. Valerie informed me that the parts manager was out sick, therefore she could not check on my part. I called the parts dept. myself, and spoke to a competent employee who informed me that my part would not be in until mid-November. Until July, I'd been happy with my service at Napleton; guess I have to find a new dealership. More
by Yorkie
Employees Worked With
Valerie Chrystal
September 23, 2015
Great experience. I would highly recommend this dealership and Chuck. I love my new Genesis. I will definitely be back for service and if I need another experience. I would highly recommend this dealership and Chuck. I love my new Genesis. I will definitely be back for service and if I need another car. More
by DEB2525
Employees Worked With
Chuck
September 22, 2015
Great experience Awesome service . Definitely looking forward to do business with Napeltons in the future . Excited to to get into another car eventually . Thank you a Awesome service . Definitely looking forward to do business with Napeltons in the future . Excited to to get into another car eventually . Thank you all for your help ! More
by EDDIESZWARTZ1987
Employees Worked With
Dino and Dustin
September 20, 2015
GREAT EXPERIENCE RECEIVED GREAT SERVICE AND A GREAT DEAL ON A 2015 SONATA. BIG JOHN TREATED US VERY NICELY AND RESPECTFULLY ESPECIALLY SINCE I AM A HANDICAPPED ELDERL RECEIVED GREAT SERVICE AND A GREAT DEAL ON A 2015 SONATA. BIG JOHN TREATED US VERY NICELY AND RESPECTFULLY ESPECIALLY SINCE I AM A HANDICAPPED ELDERLY WOMAN. VERY PATIENT!!!!!!!!! More
by WTERRI715
Employees Worked With
John Choynowski "big John"
September 17, 2015
Survey Satisfied with my car leasing experience at Napleton Hyundai everyone was very helpful in guiding me in the leasing process and I was able to get a ne Satisfied with my car leasing experience at Napleton Hyundai everyone was very helpful in guiding me in the leasing process and I was able to get a new Elantra instead of something pre owned. More
by PWILSON0826
Employees Worked With
Carlos Suarez Janelle Costas
