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Napleton's West Palm Beach Hyundai

West Palm Beach, FL

4.3
789 Reviews
The home of the best, most affordable new and used Hyundai cars near Delray, Wellington, Coconut Creek, and Boynton Beach, FL just so happens to be the #1 Hyundai dealer in South Florida: West Palm Beach Hyundai. Family owned and in business for over 50 years, West Palm Beach Hyundai earned their reputation as the #1 South Florida Hyundai dealer because they truly believe that customer satisfaction and common courtesy should be held above all else. The focus on these traits has been in place since Edward W. Napleton opened his first dealership in Chicago back in 1931 and continues to this day, hence why over 68% of over 800,000 satisfied Napleton customers across 64 franchises and 5 states return as repeat customers. From the time you come in to our facility, you can see why West Palm Beach Hyundai is different from the competition. Our waiting area comes decked out with a flat screen TV, while our relaxing customer lounge treats customers to free coffee and Wi-Fi. Our friendly, knowledgeable staff is devoted to your complete satisfaction and constantly strives to give you the easiest and most enjoyable buying experience, as well as to exceed your expectations before, during, and long after the sale is completed. We stock all the best new Hyundai vehicles , including the Accent, Elantra, Sonata, Genesis, Tucson, Santa Fe, and Veracruz. We also feature tons of used and Certified used Hyundai vehicles, as well as tons of used cars, trucks, and SUVs from manufacturers such as Toyota, Acura, BMW, Jeep, Mazda, Chevrolet, and Volkswagen. Our Service Department is only staffed by ASE Certified technicians and comes complete with a service shuttle so you can still get around town while your vehicle is serviced. Our fully stocked Parts & Accessories Departments are packed with genuine OEM parts so your vehicle can be restored or customized to factory specifications. What is more, our website can allow you to value your trade, calculate your payments, and even apply
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2301 Okeechobee Boulevard

West Palm Beach, FL

33409

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Showing 789 reviews

October 27, 2015

Excellent buying experience Excellent customer service, we felt very well treated by sales consultant Jeff Saied and by lady that prepared financial and vehicle registration docu More

by PLAZA.FCO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Saied
Oct 29, 2015 -

Napleton's West Palm Beach Hyundai responded

Thank you for writing about your visit with us! I am happy to hear that Jeff was able to provide you with excellent customer service we strive to deliver to each of our guests. We would love to work with you again; feel free to call us with any questions or concerns. Kind regards, Gene Khaytin - General Manager - gkhaytin@napleton.com or (888) 561-7077

October 27, 2015

Unpleasant for the most part. The primary salesman was new but was fine with me. I don't remember or have his name. Don Meinhardt was terrific as always. Dustin White was very help More

by ROBERTSIEGEL1958
Recommend Dealer
No
Employees Worked With
Neither Golmila or Rudolf.
Nov 04, 2015 -

Napleton's West Palm Beach Hyundai responded

It's discouraging to hear about your recent experience with us. Please contact me at your earliest convenience as I would like to learn more about your visit and reach a satisfactory solution. Thank you. Sincerely, Gene Khaytin - General Manager - gkhaytin@napleton.com or (888) 561-7077

October 24, 2015

Great experience from on the phone to when we walked through the door. the whole process only took 4 hours. I would defiantly shop there again and tell my family/frien More

by SGHGIRL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 26, 2015 -

Napleton's West Palm Beach Hyundai responded

We're happy to hear of your great experience and your positive review means a lot to us. Thank you for spreading the word about your excellent experience at Napletons West Palm Beach Hyundai; we look forward to working with you, your family, and your friends in the future! Best regards, Gene Khaytin - General Manager - gkhaytin@napleton.com or (888) 561-7077

October 23, 2015

Go see Cindy Hebding. Go see Cindy. She is personable, kind, funny and professional and she will get the job done! She ran her butt off for me and was very patient. More

by BCDEM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cindy Hebding
Oct 26, 2015 -

Napleton's West Palm Beach Hyundai responded

Thanks for the great review! Cindy is wholly devoted to the success of our guests’ experiences and we are both lucky and proud to have her on our team. We thank you again and we look forward to seeing you again in the future! Kind regards, Gene Khaytin - General Manager - gkhaytin@napleton.com or (888) 561-7077

October 22, 2015

Shopping for a new car While dealing with price, conditions and the best way to acquire my Santa Fe, I was well treated and informed by the sales man Mr. Lerner More

by MARILENEPB.2013
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
D. White, MR, Roland
Oct 26, 2015 -

Napleton's West Palm Beach Hyundai responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the Napletons West Palm Beach Hyundai commitment to customer care and we're so thankful that your time with Lerner was well spent. It was a pleasure to do business with you and we hope to see you again in the future! Best regards, Gene Khaytin - General Manager - gkhaytin@napleton.com or (888) 561-7077

October 22, 2015

Great experience. Working with John, he was able to find a car that was relatively in my price range, he allowed review my options and make a decision on what vehicle I More

by DRE1827
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Big John
Oct 26, 2015 -

Napleton's West Palm Beach Hyundai responded

Thank you so much for the wonderful review of your experience at Napletons West Palm Beach Hyundai. John is one of the best at his career and your review is spot on. We appreciate the time it took for you to give us this feedback. At Napletons West Palm Beach Hyundai, we value our customers and we look forward to seeing you on your next visit! Best regards, Gene Khaytin - General Manager - gkhaytin@napleton.com or (888) 561-7077

October 18, 2015

Buying is a challenge,, but the challenge is being happy! Carlos Suarez was my attentive, caring and knowledgeable salesman, always made me feel comfortable and listened to my concerns, you are lucky to have More

by CHRISCASEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Suarez
Oct 19, 2015 -

Napleton's West Palm Beach Hyundai responded

Chriscasey, thank you so much for the wonderful review of your experience at Napletons West Palm Beach Hyundai. Carlos is one of the best at his career and your review is spot on. He is great with people and focuses on what the customers’ needs are. Carlos will be pleased to hear about your great car buying experience. Feel free to come back and visit if you have any further needs. Best regards, Gene Khaytin - General Manager - gkhaytin@napleton.com or (888) 561-7077

October 18, 2015

Excellent from time of purchase to service calls. I have always been very comfortable to recommend Napleton Hyundai to friends and family. They are very professional and customer friendly and try More

by RNHASON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Carreras
Oct 21, 2015 -

Napleton's West Palm Beach Hyundai responded

Thank you for taking the time to write about your experience. It is magnificent to know that our staff was able to provide you with professional and friendly service that Napletons West Palm Beach Hyundai is known for. Please feel free to call or stop by if there is anything else we can do to help you. Kind regards, Gene Khaytin - General Manager - gkhaytin@napleton.com or (888) 561-7077

October 17, 2015

A Happy Customer Dustin was absolutely fantastic and ensured all my concerns were addressed. I left a very happy customer! Give him a raise and a promotion! Thank you More

by 15NANDEDO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dustin W and Duniel
Oct 19, 2015 -

Napleton's West Palm Beach Hyundai responded

Thank you for writing this amazing review of our dealership. At Napletons West Palm Beach Hyundai we strive to provide all of our patrons with 100% customer satisfaction and it's a pleasure to hear that Dustin did just that. Congratulations on your new Elantra! Don't hesitate to call or stop in if you should have any additional questions or concerns. Best regards, Gene Khaytin - General Manager - gkhaytin@napleton.com or (888) 561-7077

October 15, 2015

new lease experiance great an will be returning to purchase other vehicle in the future. service was great people were great an overall satisfied with the purchase of our More

by ronaldm07
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
daniel
Oct 16, 2015 -

Napleton's West Palm Beach Hyundai responded

Ronald, thank you so much for taking the time to write this great review! Our number one goal is attaining 100% customer satisfaction in all aspects of our dealership, and I am happy to hear that we were able to gain your trust in our business. We look forward to servicing your future automotive needs! Best regards, Gene Khaytin - General Manager - gkhaytin@napleton.com or (888) 561-7077

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