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Napleton's West Palm Beach Hyundai

West Palm Beach, FL

3.3
735 Reviews
The home of the best, most affordable new and used Hyundai cars near Delray, Wellington, Coconut Creek, and Boynton Beach, FL just so happens to be the #1 Hyundai dealer in South Florida: West Palm Beach Hyundai. Family owned and in business for over 50 years, West Palm Beach Hyundai earned their reputation as the #1 South Florida Hyundai dealer because they truly believe that customer satisfaction and common courtesy should be held above all else. The focus on these traits has been in place since Edward W. Napleton opened his first dealership in Chicago back in 1931 and continues to this day, hence why over 68% of over 800,000 satisfied Napleton customers across 64 franchises and 5 states return as repeat customers. From the time you come in to our facility, you can see why West Palm Beach Hyundai is different from the competition. Our waiting area comes decked out with a flat screen TV, while our relaxing customer lounge treats customers to free coffee and Wi-Fi. Our friendly, knowledgeable staff is devoted to your complete satisfaction and constantly strives to give you the easiest and most enjoyable buying experience, as well as to exceed your expectations before, during, and long after the sale is completed. We stock all the best new Hyundai vehicles , including the Accent, Elantra, Sonata, Genesis, Tucson, Santa Fe, and Veracruz. We also feature tons of used and Certified used Hyundai vehicles, as well as tons of used cars, trucks, and SUVs from manufacturers such as Toyota, Acura, BMW, Jeep, Mazda, Chevrolet, and Volkswagen. Our Service Department is only staffed by ASE Certified technicians and comes complete with a service shuttle so you can still get around town while your vehicle is serviced. Our fully stocked Parts & Accessories Departments are packed with genuine OEM parts so your vehicle can be restored or customized to factory specifications. What is more, our website can allow you to value your trade, calculate your payments, and even apply
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2301 Okeechobee Boulevard

West Palm Beach, FL

33409

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Showing 735 reviews

October 22, 2015

Shopping for a new car While dealing with price, conditions and the best way to acquire my Santa Fe, I was well treated and informed by the sales man Mr. Lerner More

by MARILENEPB.2013
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
D. White, MR, Roland
Oct 26, 2015 -

Napleton's West Palm Beach Hyundai responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the Napletons West Palm Beach Hyundai commitment to customer care and we're so thankful that your time with Lerner was well spent. It was a pleasure to do business with you and we hope to see you again in the future! Best regards, Gene Khaytin - General Manager - gkhaytin@napleton.com or (888) 561-7077

October 22, 2015

Great experience. Working with John, he was able to find a car that was relatively in my price range, he allowed review my options and make a decision on what vehicle I More

by DRE1827
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Big John
Oct 26, 2015 -

Napleton's West Palm Beach Hyundai responded

Thank you so much for the wonderful review of your experience at Napletons West Palm Beach Hyundai. John is one of the best at his career and your review is spot on. We appreciate the time it took for you to give us this feedback. At Napletons West Palm Beach Hyundai, we value our customers and we look forward to seeing you on your next visit! Best regards, Gene Khaytin - General Manager - gkhaytin@napleton.com or (888) 561-7077

October 18, 2015

Buying is a challenge,, but the challenge is being happy! Carlos Suarez was my attentive, caring and knowledgeable salesman, always made me feel comfortable and listened to my concerns, you are lucky to have More

by CHRISCASEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Suarez
Oct 19, 2015 -

Napleton's West Palm Beach Hyundai responded

Chriscasey, thank you so much for the wonderful review of your experience at Napletons West Palm Beach Hyundai. Carlos is one of the best at his career and your review is spot on. He is great with people and focuses on what the customers’ needs are. Carlos will be pleased to hear about your great car buying experience. Feel free to come back and visit if you have any further needs. Best regards, Gene Khaytin - General Manager - gkhaytin@napleton.com or (888) 561-7077

October 18, 2015

Excellent from time of purchase to service calls. I have always been very comfortable to recommend Napleton Hyundai to friends and family. They are very professional and customer friendly and try More

by RNHASON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Carreras
Oct 21, 2015 -

Napleton's West Palm Beach Hyundai responded

Thank you for taking the time to write about your experience. It is magnificent to know that our staff was able to provide you with professional and friendly service that Napletons West Palm Beach Hyundai is known for. Please feel free to call or stop by if there is anything else we can do to help you. Kind regards, Gene Khaytin - General Manager - gkhaytin@napleton.com or (888) 561-7077

October 17, 2015

A Happy Customer Dustin was absolutely fantastic and ensured all my concerns were addressed. I left a very happy customer! Give him a raise and a promotion! Thank you More

by 15NANDEDO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dustin W and Duniel
Oct 19, 2015 -

Napleton's West Palm Beach Hyundai responded

Thank you for writing this amazing review of our dealership. At Napletons West Palm Beach Hyundai we strive to provide all of our patrons with 100% customer satisfaction and it's a pleasure to hear that Dustin did just that. Congratulations on your new Elantra! Don't hesitate to call or stop in if you should have any additional questions or concerns. Best regards, Gene Khaytin - General Manager - gkhaytin@napleton.com or (888) 561-7077

October 15, 2015

new lease experiance great an will be returning to purchase other vehicle in the future. service was great people were great an overall satisfied with the purchase of our More

by ronaldm07
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
daniel
Oct 16, 2015 -

Napleton's West Palm Beach Hyundai responded

Ronald, thank you so much for taking the time to write this great review! Our number one goal is attaining 100% customer satisfaction in all aspects of our dealership, and I am happy to hear that we were able to gain your trust in our business. We look forward to servicing your future automotive needs! Best regards, Gene Khaytin - General Manager - gkhaytin@napleton.com or (888) 561-7077

October 13, 2015

purchasing a hyundai veloster very pleasant experience buying from Napleton Hyundai will recommend Napleton Hyundai to everybody and especially my sales person jeff Saied a wonderf More

by WMOLLY67
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Saied
Oct 16, 2015 -

Napleton's West Palm Beach Hyundai responded

I am very happy to hear that your overall experience with us has been efficient and pleasant. Jeff takes customer service very seriously and I'm thrilled to know that you are satisfied with your services. If you have any questions, please feel free to give me a call. I look forward to working with you again. Warm regards, Gene Khaytin - General Manager - gkhaytin@napleton.com or (888) 561-7077

October 12, 2015

Sonata Excellent experience, I would recommend this dealership to any. Dustin White was very helpful. He helped me even after o had purchase my car when the More

by SANTACRUZAF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dustin White
Oct 13, 2015 -

Napleton's West Palm Beach Hyundai responded

Thank you for leaving us this great review. We are very happy to hear that Dustin could be so helpful during your recent visit with us. We appreciate your recommendation as well. We look forward to seeing you back again in the future! Take care. Kind regards, The Napleton's West Palm Beach Hyundai Team

October 09, 2015

Lack of customer service in the service dept. Totally ignored by people in service department. Driving a 2015 Genesis, this second time this has happened. They don't acknowledge customers and are More

by Evelyn21
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Can't remember there names, they never acknowledged me. The entire staff was rude!!!
Oct 13, 2015 -

Napleton's West Palm Beach Hyundai responded

I would like to personally apologize for the events that led up to your review. From your feedback, it is clear you were not treated with the respect and courtesy you most definitely deserve. I would appreciate the opportunity to speak with you and to make things right. Please contact us at your convenience. We look forward to speaking with you. Sincerely, The Napleton's West Palm Beach Hyundai Team

October 08, 2015

Service with a Smile Excellent Service Dept. Centrally located. Easy accessibility from major thoroughfares. First class waiting area. Reasonable prices. Friendly and know More

by CHILDE7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 09, 2015 -

Napleton's West Palm Beach Hyundai responded

Thank you for your kind words. We feel our service department is what makes Napletons West Palm Beach Hyundai special. Reviews like yours help us to make sure that we're meeting the needs of our customers and we’re glad to hear that you were pleased with your visit. We look forward to seeing you for your next service appointment! Kind regards, The Napleton's West Palm Beach Hyundai Team

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