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Napleton's West Palm Beach Hyundai

West Palm Beach, FL

3.3
735 Reviews
The home of the best, most affordable new and used Hyundai cars near Delray, Wellington, Coconut Creek, and Boynton Beach, FL just so happens to be the #1 Hyundai dealer in South Florida: West Palm Beach Hyundai. Family owned and in business for over 50 years, West Palm Beach Hyundai earned their reputation as the #1 South Florida Hyundai dealer because they truly believe that customer satisfaction and common courtesy should be held above all else. The focus on these traits has been in place since Edward W. Napleton opened his first dealership in Chicago back in 1931 and continues to this day, hence why over 68% of over 800,000 satisfied Napleton customers across 64 franchises and 5 states return as repeat customers. From the time you come in to our facility, you can see why West Palm Beach Hyundai is different from the competition. Our waiting area comes decked out with a flat screen TV, while our relaxing customer lounge treats customers to free coffee and Wi-Fi. Our friendly, knowledgeable staff is devoted to your complete satisfaction and constantly strives to give you the easiest and most enjoyable buying experience, as well as to exceed your expectations before, during, and long after the sale is completed. We stock all the best new Hyundai vehicles , including the Accent, Elantra, Sonata, Genesis, Tucson, Santa Fe, and Veracruz. We also feature tons of used and Certified used Hyundai vehicles, as well as tons of used cars, trucks, and SUVs from manufacturers such as Toyota, Acura, BMW, Jeep, Mazda, Chevrolet, and Volkswagen. Our Service Department is only staffed by ASE Certified technicians and comes complete with a service shuttle so you can still get around town while your vehicle is serviced. Our fully stocked Parts & Accessories Departments are packed with genuine OEM parts so your vehicle can be restored or customized to factory specifications. What is more, our website can allow you to value your trade, calculate your payments, and even apply
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2301 Okeechobee Boulevard

West Palm Beach, FL

33409

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Showing 735 reviews

November 18, 2015

JOE WARD IS A GREAT SALESMAN IT WAS LIKE BEING AT HOME THERE VERY GOOD DEALERSHIP TO BUY A CAR FROM NAPLETON'S. JOE WARD MADE ME FEEL AT HOME AT NAPLETON'S More

by FCSBILL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JOE WARD JEAN G/M
Nov 30, 2015 -

Napleton's West Palm Beach Hyundai responded

Thank you for your kind words! Joe is a great asset and we appreciate him for giving you that comfort during your experience! We thank you again and we look forward to servicing you again in the future! Best regards, Gene Khaytin - General Manager - gkhaytin@napleton.com or (888) 561-7077

November 18, 2015

Cindy is BEYOND delightful!! Hello, I recently purchased a new Hyundai! I am in love with my car, and my sales lady, Cindy, is probably the main reason we purchased this car for More

by lswan18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cindy Hebding
Nov 30, 2015 -

Napleton's West Palm Beach Hyundai responded

We are very happy to hear that your time spent with Cindy was a pleasing experience. We pride ourselves on the high level of our service excellence. If you have any questions or concerns regarding your new vehicle, please come back to visit us. We are eager to see you in the future. Best regards, Gene Khaytin - General Manager - gkhaytin@napleton.com or (888) 561-7077

November 11, 2015

It was a good e perience We have had two previous vehicles from Napleton Hyundai and had good experiences. We enjoy the Hyundai vehicles and their overall performance on th More

by CBGREEN218
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Feinberg
Nov 13, 2015 -

Napleton's West Palm Beach Hyundai responded

Thank you for your continued patronage and for leaving us this wonderful review. Our team works extremely hard to keep our customers coming back and it’s a pleasure to hear we’ve succeeded. If there is anything more that we can do please come back and see us again. Take care! Best regards, Gene Khaytin - General Manager - gkhaytin@napleton.com or (888) 561-7077

November 10, 2015

Like the Car but not happy with the terms. After I got home I realized I should of asked for more details on the purchase and terms. I was not totally told the correct terms of the purchase in More

by GENTCOOK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 11, 2015 -

Napleton's West Palm Beach Hyundai responded

We appreciate your feedback as it helps us to grow as a dealership. We work hard to make sure our guests have a wonderful experience and it’s unfortunate to hear that some aspects of your prior visit with us have not been up to your expectations. I would appreciate the chance to speak with you directly in order to address your concerns and move our dealership in a more positive direction. Please contact me directly with the information provided below. Regards, Gene Khaytin - General Manager - gkhaytin@napleton.com or (888) 561-7077

November 10, 2015

Painless Purchase This is my second experience purchasing a vehicle at Napleton's. The reason I returned to Napleton's, was because of the quality of service and the de More

by RLSFDP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Carreras and Wayne Argos
Nov 11, 2015 -

Napleton's West Palm Beach Hyundai responded

Thank you for your continued patronage and for leaving us this terrific feedback. Our team works extremely hard to keep our customers coming back and it’s a pleasure to hear we’ve succeeded. If you need anything else in the future please feel free to come back and visit us any time! We hope to see you back in again soon! Best regards, Gene Khaytin - General Manager - gkhaytin@napleton.com or (888) 561-7077

November 10, 2015

Like my new car Daniel and Dustin were a pleasure to work with, very professional. Just felt the whole process took too long. From start to finish without any financi More

by MYKLZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel salesman and Dustin in finance
Nov 11, 2015 -

Napleton's West Palm Beach Hyundai responded

Thank you for sharing your experience with us. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit. Best regards, Gene Khaytin - General Manager - gkhaytin@napleton.com or (888) 561-7077

November 07, 2015

Wonderful People where very nice and pleasant cindy is a wonderful lady she was great with my granddaughter will definitely be telling friends and family nice j More

by CDSCADLOCK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cindy
Nov 10, 2015 -

Napleton's West Palm Beach Hyundai responded

Thank you for this great review! We're excited to hear that Cindy took care of you! She is a great asset and we appreciate all she does. Thank you for your recommendations and be sure to like us on Facebook to catch all the latest specials! Best regards, Gene Khaytin - General Manager - gkhaytin@napleton.com or (888) 561-7077

November 06, 2015

The best car experience I ever had Go see Carlo. He is the BEST! LOVE LOVE THIS DEALERSHIP. I WOULD HIGHLY RECOMMEND HIM TO EVERYONE. I WILL DEFINITELY COME BACK. CARLOS ROCKS! More

by SHANI.AMANI1978
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Saurez
Nov 10, 2015 -

Napleton's West Palm Beach Hyundai responded

We are truly grateful for this awesome review! We are thrilled that Carlo was able to take care of you. He is a great asset to our team and we appreciate him providing you with the service that you deserve. Thank you for your recommendations and we look forward to the opportunity to service you in the future. Like us on Facebook for service specials! Best regards, Gene Khaytin - General Manager - gkhaytin@napleton.com or (888) 561-7077

November 04, 2015

My New Car Experience Napleton Hyundai is a superior dealership...everyone from the cashier to the sales reps and everyone in between are super professional and went out of More

by ELIZABETHKENNEY1
Customer Service
Recommend Dealer
Yes
Employees Worked With
Jeff Saied, Dustin White, Briana (don't know last name...the concierge maybe...greeted me when I came through the door)
Nov 10, 2015 -

Napleton's West Palm Beach Hyundai responded

What an enjoyable review to read! It is reassuring to know that Napletons West Palm Beach Hyundai provided you with outstanding experience. Our primary concern is delivering flawless customer service; that means giving each of our guests the time and attention they deserve. I’m happy to hear that you left our dealership feeling confident about your purchase. Don’t hesitate to call or stop in if you should have any additional questions or concerns. Be sure to visit us on Facebook to gain access to our exclusive specials. Best regards, Gene Khaytin - General Manager - gkhaytin@napleton.com or (888) 561-7077

November 04, 2015

Smooth and satisfactory experience No nonsense professional trade from the beginning to the end as I specifically expected. I was able to negotiate the price of the trade, new car and f More

by TIMT0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 10, 2015 -

Napleton's West Palm Beach Hyundai responded

Thank you for writing about your visit with us and congratulations on your new car! I'm sure you are continuing to enjoy it and hope that we have earned your repeat business by working hard to get you the best price possible. Remember to check out our Facebook pages for the specials we offer exclusively for our likers and followers. Best regards, Gene Khaytin - General Manager - gkhaytin@napleton.com or (888) 561-7077

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