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Napleton's West Palm Beach Hyundai
West Palm Beach, FL
789 Reviews
The home of the best, most affordable new and used Hyundai cars near Delray, Wellington, Coconut Creek, and Boynton Beach, FL just so happens to be the #1 Hyundai dealer in South Florida: West Palm Beach Hyundai. Family owned and in business for over 50 years, West Palm Beach Hyundai earned their reputation as the #1 South Florida Hyundai dealer because they truly believe that customer satisfaction and common courtesy should be held above all else. The focus on these traits has been in place since Edward W. Napleton opened his first dealership in Chicago back in 1931 and continues to this day, hence why over 68% of over 800,000 satisfied Napleton customers across 64 franchises and 5 states return as repeat customers.
From the time you come in to our facility, you can see why West Palm Beach Hyundai is different from the competition. Our waiting area comes decked out with a flat screen TV, while our relaxing customer lounge treats customers to free coffee and Wi-Fi. Our friendly, knowledgeable staff is devoted to your complete satisfaction and constantly strives to give you the easiest and most enjoyable buying experience, as well as to exceed your expectations before, during, and long after the sale is completed. We stock all the best new Hyundai vehicles , including the Accent, Elantra, Sonata, Genesis, Tucson, Santa Fe, and Veracruz.
We also feature tons of used and Certified used Hyundai vehicles, as well as tons of used cars, trucks, and SUVs from manufacturers such as Toyota, Acura, BMW, Jeep, Mazda, Chevrolet, and Volkswagen. Our Service Department is only staffed by ASE Certified technicians and comes complete with a service shuttle so you can still get around town while your vehicle is serviced. Our fully stocked Parts & Accessories Departments are packed with genuine OEM parts so your vehicle can be restored or customized to factory specifications. What is more, our website can allow you to value your trade, calculate your payments, and even apply
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday 11:00 AM - 4:00 PM
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Showing 789 reviews
June 02, 2016
hyundai tucson the manager james hickman made sure we had everything we were supposed to have in the car. he also explained the features to us and connected Bluetoot the manager james hickman made sure we had everything we were supposed to have in the car. he also explained the features to us and connected Bluetooth from our phones and got the homelink working for our gate and garage. he was very helpful and a pleasure to work with. when we will need a new car we will definitely come back because of his assistance. More
by carolcpr77
Verified Customer
June 02, 2016
OUR NEW CAR I wanted a small vehicle, my wife wanted a santa fe. we compromised we got a santa fe. but seriously this is our third santa fe and we love it ex I wanted a small vehicle, my wife wanted a santa fe. we compromised we got a santa fe. but seriously this is our third santa fe and we love it except for the fact that it has seating for seven which I am not happy with and until the end of the deal, I don't believe I was made aware of that fact. More
by lewbaw
Employees Worked With
carlo
June 02, 2016
perfect will recommend this dealer to my friend and family for future purchase, staff really good people to work with it and car quality as well will recommend this dealer to my friend and family for future purchase, staff really good people to work with it and car quality as well More
by faubla
Employees Worked With
kile
June 01, 2016
2016 Hyundai GT Pleasant environment, polite and knowledgeable sales and service persons, second lease from this dealership.Selection is vast and waiting area(s) are Pleasant environment, polite and knowledgeable sales and service persons, second lease from this dealership.Selection is vast and waiting area(s) are comfortable. Crew works hard to acquire and maintain my business. More
by rmshined
Employees Worked With
Rance Sinclair
May 31, 2016
Very unprofessional Discouraged and upset the contract was randomly changed days after I received the car. It doesn't seem legal that this could be an acceptable procedur Discouraged and upset the contract was randomly changed days after I received the car. It doesn't seem legal that this could be an acceptable procedure More
by doolittle48
Employees Worked With
Rudy. Mike. Lynn
May 31, 2016
Renewed Trust I left dealership in my new 2016 Vesloster. I'm happy. :) like the interior and the way it drives. like the phone,,,,I get tons of call so it helps me I left dealership in my new 2016 Vesloster. I'm happy. :) like the interior and the way it drives. like the phone,,,,I get tons of call so it helps me stay focus on the road and back up mirror a big help since I have cervical spinal surgery. I traded in my 2012 Elantra which left me standing several times and I was even considering changing to a different dealer. I had a 300x which lasted 12 years and was very reliable. So when I started having problems with my Elantra I got discouraged. However since my recent visit. I was treated with such great service by Arthur, John and the rest of the team I take every opportunity to share my experience with friends and family. More
by sacushnie
Employees Worked With
ARTHUR
May 27, 2016
Great service Throughout the whole process it was smooth and the staff made sure my needs were met. Although the process can be lengthy at times I enjoyed it and wa Throughout the whole process it was smooth and the staff made sure my needs were met. Although the process can be lengthy at times I enjoyed it and was happy to have chose Napleton Hyundai. More
by bigq561
Employees Worked With
Kyle Wisdom
May 22, 2016
Dishonest and uncaring This dealer ship does the dishonest thing of telling you one price and then make you wait for hours till your tired, hungry and exhausted and then swi This dealer ship does the dishonest thing of telling you one price and then make you wait for hours till your tired, hungry and exhausted and then switch prices on the paperwork hoping you do not catch it. Cars were being sold that were faulty and defective, 2 brand new cars in processing of selling had dead batteries, allow one car door to remain open during a heavy rain shower until I the customer went out and closed it. This is a larger dealership with several locations in Palm Beach County, go south or North to Wallace and work your deals. Do not buy from these crooks. More
by Cheftim
Employees Worked With
all from sales manager to finace manager
May 21, 2016
Genesis I was buying a car to get out of my old least and I was pleased with the Genesis. So far I have very much enjoyed everything about the car. I was buying a car to get out of my old least and I was pleased with the Genesis. So far I have very much enjoyed everything about the car. More
by misskity6
Employees Worked With
Rance, man in finance
May 19, 2016
Staff very helpful Everyone was very, very helpful. My salesmen Daniel and Don were excellent; very helpful. Follow-up to assure my satisfaction has been exceptional. I Everyone was very, very helpful. My salesmen Daniel and Don were excellent; very helpful. Follow-up to assure my satisfaction has been exceptional. I am confident all would be there to help me if needed. More
by nyrrod7
Employees Worked With
Daniel Don Armen
