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Napleton's West Palm Beach Hyundai

West Palm Beach, FL

3.3
735 Reviews
The home of the best, most affordable new and used Hyundai cars near Delray, Wellington, Coconut Creek, and Boynton Beach, FL just so happens to be the #1 Hyundai dealer in South Florida: West Palm Beach Hyundai. Family owned and in business for over 50 years, West Palm Beach Hyundai earned their reputation as the #1 South Florida Hyundai dealer because they truly believe that customer satisfaction and common courtesy should be held above all else. The focus on these traits has been in place since Edward W. Napleton opened his first dealership in Chicago back in 1931 and continues to this day, hence why over 68% of over 800,000 satisfied Napleton customers across 64 franchises and 5 states return as repeat customers. From the time you come in to our facility, you can see why West Palm Beach Hyundai is different from the competition. Our waiting area comes decked out with a flat screen TV, while our relaxing customer lounge treats customers to free coffee and Wi-Fi. Our friendly, knowledgeable staff is devoted to your complete satisfaction and constantly strives to give you the easiest and most enjoyable buying experience, as well as to exceed your expectations before, during, and long after the sale is completed. We stock all the best new Hyundai vehicles , including the Accent, Elantra, Sonata, Genesis, Tucson, Santa Fe, and Veracruz. We also feature tons of used and Certified used Hyundai vehicles, as well as tons of used cars, trucks, and SUVs from manufacturers such as Toyota, Acura, BMW, Jeep, Mazda, Chevrolet, and Volkswagen. Our Service Department is only staffed by ASE Certified technicians and comes complete with a service shuttle so you can still get around town while your vehicle is serviced. Our fully stocked Parts & Accessories Departments are packed with genuine OEM parts so your vehicle can be restored or customized to factory specifications. What is more, our website can allow you to value your trade, calculate your payments, and even apply
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2301 Okeechobee Boulevard

West Palm Beach, FL

33409

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Showing 735 reviews

March 14, 2016

Was a returning customer now a lost customer Deal was done wrong salesperson did not follow up like they were supposed to deal ended up costing me more money than anticipated I am still waiting f More

by tiffanyfalta
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
March 11, 2016

A wonderful way to buy a car my experience with the dealership was excellent from the time I walked in the door to the time I drove away in my beautiful new car. More

by ldk314
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Carreras
Mar 11, 2016 -

Napleton's West Palm Beach Hyundai responded

Thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have an excellent experience. We will share your comments with our team and we look forward to seeing you at our dealership in the future. Best regards, Gene Khaytin - General Manager - gkhaytin@napleton.com or (888) 561-7077

March 11, 2016

Great place to buy a car You will be impressed when you visit Napleton Hyundai . The sales staff will do their utmost to fit you with the car of your dreams More

by bfwall820
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don M.
Mar 11, 2016 -

Napleton's West Palm Beach Hyundai responded

We really appreciate you taking time to write this nice feedback about our dealership. We are committed to helping each of our guest leaves our dealership behind the wheel of their dream car with the confidence that they have made the right decision by coming to our dealership. If there is anything more that we can do please come back and see us again. Take care! Best regards, Gene Khaytin - General Manager - gkhaytin@napleton.com or (888) 561-7077

March 11, 2016

Our 4th Hyundai Our experience with Napleton Hyundai has always been professional and respectful. We really are happy Hyundai owners and with the staff there. We hav More

by elleng8822
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Meinhart
Mar 11, 2016 -

Napleton's West Palm Beach Hyundai responded

extremely pleased to hear about your great experience, let us know if you need anything else! Gene Khaytin - General Manager - gkhaytin@napleton.com or (888) 561-7077

March 11, 2016

Olin Roberts Great job to all mentioned above Anthony sales- Lidia business office- Mike financing and Max sales manager, it was all about me and my needs and conc More

by lin8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony-Lidia-Mike & Max
Mar 11, 2016 -

Napleton's West Palm Beach Hyundai responded

Thank you so much for your kind words, if you need anything else please contact Gene Khaytin - General Manager - gkhaytin@napleton.com or (888) 561-7077

Mar 11, 2016 -

Napleton's West Palm Beach Hyundai responded

Thank you so much for your kind words, if you need anything else please contact Gene Khaytin - General Manager - gkhaytin@napleton.com or (888) 561-7077

March 10, 2016

My Car Shopping Experience This was like no experience I have ever had.Once in the dealership, they made every possible effort for me to purchase a vehicle and they accomplish More

by kenrita123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 11, 2016 -

Napleton's West Palm Beach Hyundai responded

We appreciate you taking the time to provide us with your positive feedback. It is our goal to provide every one of our customers with the kind of customer service you described and we're glad we achieved that. Once again, we appreciate your business and hope you'll keep in touch for your future car needs. Best regards, Gene Khaytin - General Manager - gkhaytin@napleton.com or (888) 561-7077

March 08, 2016

awful Be prepared to devote two full days to buying a car.. Be prepared for deceitful sales and service practices. Be prepared to phone 7 or 8 times for t More

by prisner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
wonell
Mar 11, 2016 -

Napleton's West Palm Beach Hyundai responded

I am sorry to hear about how you felt about your experience, please reach out to me so we can fix these issues. Gene Khaytin - General Manager - gkhaytin@napleton.com or (888) 561-7077

February 24, 2016

Wonderful I had a wonderful experience at Hyundai and would recommend to anyone looking to purchase a vehicle. Richard was straight forward, honest and worked h More

by JSMAMI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Saleman Rich
Feb 25, 2016 -

Napleton's West Palm Beach Hyundai responded

Thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with Richard and we look forward to seeing you at our dealership in the future. Best regards, Gene Khaytin - General Manager - gkhaytin@napleton.com or (888) 561-7077

February 24, 2016

BEN STEINBERG - SALES CONSULTANT Ben Steinberg – Sales Consultant – Napleton's West Palm Beach Hyundai My husband and I had the distinct pleasure of meeting Ben Steinberg, an excep More

by cee-cee123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Will provide separate reviews.
Feb 25, 2016 -

Napleton's West Palm Beach Hyundai responded

Cynthia and Warren, we really appreciate you taking time to write this nice feedback about our dealership. We are thrilled that Ben was able to take care of you. He is a great asset to our team and we appreciate him providing you with the service that you deserve. If you need anything else in the future please feel free to come back and visit us any time! We hope to see you back in again soon! Best regards, Gene Khaytin - General Manager - gkhaytin@napleton.com or (888) 561-7077

February 23, 2016

Pleasant experience. An easy purchase. Good customer service. Sales person was very knowledgeable and accommodating . He knows his cars and inventory. The entire experienc More

by LESSEACOM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony cararras
Feb 24, 2016 -

Napleton's West Palm Beach Hyundai responded

Thank you so much for taking the time to write this great review! We are so very pleased that we could make your visit smooth and easy, and we believe that's how every dealership experience should be. If there is anything more that we can do please come back and see us again. Take care! Best regards, Gene Khaytin - General Manager - gkhaytin@napleton.com or (888) 561-7077

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