Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Napleton's West Palm Beach Hyundai
West Palm Beach, FL
789 Reviews
The home of the best, most affordable new and used Hyundai cars near Delray, Wellington, Coconut Creek, and Boynton Beach, FL just so happens to be the #1 Hyundai dealer in South Florida: West Palm Beach Hyundai. Family owned and in business for over 50 years, West Palm Beach Hyundai earned their reputation as the #1 South Florida Hyundai dealer because they truly believe that customer satisfaction and common courtesy should be held above all else. The focus on these traits has been in place since Edward W. Napleton opened his first dealership in Chicago back in 1931 and continues to this day, hence why over 68% of over 800,000 satisfied Napleton customers across 64 franchises and 5 states return as repeat customers.
From the time you come in to our facility, you can see why West Palm Beach Hyundai is different from the competition. Our waiting area comes decked out with a flat screen TV, while our relaxing customer lounge treats customers to free coffee and Wi-Fi. Our friendly, knowledgeable staff is devoted to your complete satisfaction and constantly strives to give you the easiest and most enjoyable buying experience, as well as to exceed your expectations before, during, and long after the sale is completed. We stock all the best new Hyundai vehicles , including the Accent, Elantra, Sonata, Genesis, Tucson, Santa Fe, and Veracruz.
We also feature tons of used and Certified used Hyundai vehicles, as well as tons of used cars, trucks, and SUVs from manufacturers such as Toyota, Acura, BMW, Jeep, Mazda, Chevrolet, and Volkswagen. Our Service Department is only staffed by ASE Certified technicians and comes complete with a service shuttle so you can still get around town while your vehicle is serviced. Our fully stocked Parts & Accessories Departments are packed with genuine OEM parts so your vehicle can be restored or customized to factory specifications. What is more, our website can allow you to value your trade, calculate your payments, and even apply
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday 11:00 AM - 4:00 PM
Filter Reviews by Keyword
By Type
Showing 789 reviews
June 18, 2016
Tuscon The entire staff was outstanding. Everyone showed professionalism and very curtious. We were made to feel comfortable at all times. I would definitely The entire staff was outstanding. Everyone showed professionalism and very curtious. We were made to feel comfortable at all times. I would definitely recommend dealership to my friends and family. More
by reddy727
Verified CustomerEmployees Worked With
Cindy and Kyle
June 16, 2016
The best everyone was so nice The best everyone trying to help me .and I'm so happy they help me I'm happy I have safe car . I will send others to get the experience I get there v The best everyone trying to help me .and I'm so happy they help me I'm happy I have safe car . I will send others to get the experience I get there very good More
by orphelineraymond
June 15, 2016
Wish I had not stepped in the building I tried to get the cheapest car possible and the only reason I came to Napleton was because I have a great history with Mike at the service area. To s I tried to get the cheapest car possible and the only reason I came to Napleton was because I have a great history with Mike at the service area. To say I'm unsatisfied is an understatement. I was there 7 hours and I got an accent (the worst car offered) for 180ish a month. I just saw several adds on TV and on the website about getting cars that are two steps up from an accent for 159$ a month. Plus another deal on an infomercial that said I could own a sonata for only 225$ a month financing. Also I had an agreed deal that I liked but it was changed last minute and because I had been there 7 hours I accepted because I was tired and hungry and I wanted to leave. At no point were my wife and I offered food and I had to run to chiptole myself at 8:30pm so my wife would not pass out of hunger. Whenever I pass Napleton I get a bad taste in my mouth now when I used to be so pleased with the service. I am a busy man who runs his own business and I do not have time and I have been called many many times for my pay stubs when I already brought them to Napleton and they told me they were too "blurry" when all they needed to do was photocopy them. The only reason I have not tried to return the car already is because it was parked and someone scratched a tiny bit of paint off it with a shopping cart or something while I was in a store at least I got the wear and tear insurance. Anyway, to sum it up, I feel cheated, wronged, and am now stuck with a car that now, after seeing deals that I could of gotten on better cars for cheaper on your advertisements, hate driving and feel like an idiot. Will not be ever going back if possible in my life and will not suggest to anyone I know or in my company. Thanks for nothing. More
by ianjskirby
June 14, 2016
Napleton Experience The salesman (Rance Sinclair) was very good in explaining the various features of the Genesis. Upon delivery of the delivery at my home he set up my The salesman (Rance Sinclair) was very good in explaining the various features of the Genesis. Upon delivery of the delivery at my home he set up my garage door opener and blue tooth. More
by joeneto
Employees Worked With
Rance Sinclare
June 12, 2016
Very Satisfied Customer Very pleased with the dealership from the initial sales person to the final pic up of car No pressure and looked at other cars before coming back to Very pleased with the dealership from the initial sales person to the final pic up of car No pressure and looked at other cars before coming back to dealership to purchase the Santa Fe Sport More
by sym84b
Employees Worked With
Very pleased wuith Kyle Wisom and Kevin (forgot last nmae)
June 11, 2016
See Wayne Wayne is awesome! Always treats us right. I've purchased 5 different cars from him and always refer him to friends that are looking to buy a new car. Wayne is awesome! Always treats us right. I've purchased 5 different cars from him and always refer him to friends that are looking to buy a new car. More
by rsmith49er
Employees Worked With
Wayne
June 10, 2016
Napleton The Best Always feel like I've come home. This is my 4th Hyundai and it won't be my last! Always a friendly greeting and they matched and even bettered the T Always feel like I've come home. This is my 4th Hyundai and it won't be my last! Always a friendly greeting and they matched and even bettered the TrueCar internet price. A rebate for being a Veteran was a nice touch! More
by lilredwriter
Employees Worked With
Rance
June 10, 2016
Great salesman! Salesman was great, finance man I think was disappointed I didn't take any of his offers. He could have been a little more congenial after the decline Salesman was great, finance man I think was disappointed I didn't take any of his offers. He could have been a little more congenial after the decline!!! More
by nelsonr222
June 09, 2016
Good Enjoy approaching a New car at Maple Hyundai.I had a good experience shopping. I would love to come back again. I would tell my family members and f Enjoy approaching a New car at Maple Hyundai.I had a good experience shopping. I would love to come back again. I would tell my family members and friends. Thank you very very much. More
by jenise71
Employees Worked With
Rose
June 03, 2016
New Genisis I got the lease price on wanted over the phone. When i got there, the dealer honored the price with no sales pressure. Rance worked with me for a few I got the lease price on wanted over the phone. When i got there, the dealer honored the price with no sales pressure. Rance worked with me for a few hours and answered all my questions. I got to take long test drives in a few Genesis cars before deciding on the optional packages I wanted. The technology package is a must for true luxury car experience. We found exact the car I wanted on the lot. They also handled my Kia lease return. More
by lcfrangos
Employees Worked With
Rance
