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Napleton's West Palm Beach Hyundai
West Palm Beach, FL
776 Reviews
The home of the best, most affordable new and used Hyundai cars near Delray, Wellington, Coconut Creek, and Boynton Beach, FL just so happens to be the #1 Hyundai dealer in South Florida: West Palm Beach Hyundai. Family owned and in business for over 50 years, West Palm Beach Hyundai earned their reputation as the #1 South Florida Hyundai dealer because they truly believe that customer satisfaction and common courtesy should be held above all else. The focus on these traits has been in place since Edward W. Napleton opened his first dealership in Chicago back in 1931 and continues to this day, hence why over 68% of over 800,000 satisfied Napleton customers across 64 franchises and 5 states return as repeat customers.
From the time you come in to our facility, you can see why West Palm Beach Hyundai is different from the competition. Our waiting area comes decked out with a flat screen TV, while our relaxing customer lounge treats customers to free coffee and Wi-Fi. Our friendly, knowledgeable staff is devoted to your complete satisfaction and constantly strives to give you the easiest and most enjoyable buying experience, as well as to exceed your expectations before, during, and long after the sale is completed. We stock all the best new Hyundai vehicles , including the Accent, Elantra, Sonata, Genesis, Tucson, Santa Fe, and Veracruz.
We also feature tons of used and Certified used Hyundai vehicles, as well as tons of used cars, trucks, and SUVs from manufacturers such as Toyota, Acura, BMW, Jeep, Mazda, Chevrolet, and Volkswagen. Our Service Department is only staffed by ASE Certified technicians and comes complete with a service shuttle so you can still get around town while your vehicle is serviced. Our fully stocked Parts & Accessories Departments are packed with genuine OEM parts so your vehicle can be restored or customized to factory specifications. What is more, our website can allow you to value your trade, calculate your payments, and even apply
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday 11:00 AM - 4:00 PM
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Showing 776 reviews
July 05, 2016
Excellence at work Very professional staff. Went out of their way to please. All levels of staff participated. I would definitely drive the extra miles to do business at Very professional staff. Went out of their way to please. All levels of staff participated. I would definitely drive the extra miles to do business at this dealership. I've bought only Hyundais since I've been driving and this is by far the best dealership I've been to. More
by letitiadocs
Verified CustomerEmployees Worked With
Juan Calderon
July 02, 2016
Satisfied Knew going in, wouldn't be a sign and drive for the lease we were looking for. (thinking we were) (read that fine print folks) Felt we got a good deal Knew going in, wouldn't be a sign and drive for the lease we were looking for. (thinking we were) (read that fine print folks) Felt we got a good deal. Was very satisfied. More
by evanortiz56
Employees Worked With
Kyle
July 01, 2016
New & wonderful experience My first time buying a Hyundai and is was very easy. All information was forthcoming and explained well. Staff took the extra time to explain all of t My first time buying a Hyundai and is was very easy. All information was forthcoming and explained well. Staff took the extra time to explain all of the new electronic components of the 2016 vehicle. More
by wankanmd
Employees Worked With
Joe Ward and James Hindman
June 29, 2016
great My review is that the sales person did a great job in taking care of me. I would recommend this product and service to someone else who is looking to My review is that the sales person did a great job in taking care of me. I would recommend this product and service to someone else who is looking to purchase a car. More
by alexis.rivero
June 22, 2016
Great experience buying car Excellent experience Anthony and the salesman was very good meet michael in service and very good finance dept Also general manger was understand to m Excellent experience Anthony and the salesman was very good meet michael in service and very good finance dept Also general manger was understand to my needs More
by mstone1607
Employees Worked With
Anthony
June 19, 2016
Santa Fe Sport I had a wonderful experience with my car and would definitely return for service. Thank you so much for the warm welcome reception. I will definite I had a wonderful experience with my car and would definitely return for service. Thank you so much for the warm welcome reception. I will definitely come back to purchase another car More
by xershell
Employees Worked With
Wayne
June 18, 2016
New Genesis Great experience, Rose was amazing for a new sales person. We had a great time and really love the car. Except for this survey, Thank You Great experience, Rose was amazing for a new sales person. We had a great time and really love the car. Except for this survey, Thank You More
by sixburgh09
Employees Worked With
Rose
June 18, 2016
Tuscon The entire staff was outstanding. Everyone showed professionalism and very curtious. We were made to feel comfortable at all times. I would definitely The entire staff was outstanding. Everyone showed professionalism and very curtious. We were made to feel comfortable at all times. I would definitely recommend dealership to my friends and family. More
by reddy727
Employees Worked With
Cindy and Kyle
June 16, 2016
The best everyone was so nice The best everyone trying to help me .and I'm so happy they help me I'm happy I have safe car . I will send others to get the experience I get there v The best everyone trying to help me .and I'm so happy they help me I'm happy I have safe car . I will send others to get the experience I get there very good More
by orphelineraymond
June 15, 2016
Wish I had not stepped in the building I tried to get the cheapest car possible and the only reason I came to Napleton was because I have a great history with Mike at the service area. To s I tried to get the cheapest car possible and the only reason I came to Napleton was because I have a great history with Mike at the service area. To say I'm unsatisfied is an understatement. I was there 7 hours and I got an accent (the worst car offered) for 180ish a month. I just saw several adds on TV and on the website about getting cars that are two steps up from an accent for 159$ a month. Plus another deal on an infomercial that said I could own a sonata for only 225$ a month financing. Also I had an agreed deal that I liked but it was changed last minute and because I had been there 7 hours I accepted because I was tired and hungry and I wanted to leave. At no point were my wife and I offered food and I had to run to chiptole myself at 8:30pm so my wife would not pass out of hunger. Whenever I pass Napleton I get a bad taste in my mouth now when I used to be so pleased with the service. I am a busy man who runs his own business and I do not have time and I have been called many many times for my pay stubs when I already brought them to Napleton and they told me they were too "blurry" when all they needed to do was photocopy them. The only reason I have not tried to return the car already is because it was parked and someone scratched a tiny bit of paint off it with a shopping cart or something while I was in a store at least I got the wear and tear insurance. Anyway, to sum it up, I feel cheated, wronged, and am now stuck with a car that now, after seeing deals that I could of gotten on better cars for cheaper on your advertisements, hate driving and feel like an idiot. Will not be ever going back if possible in my life and will not suggest to anyone I know or in my company. Thanks for nothing. More
by ianjskirby
