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Napleton's West Palm Beach Hyundai

West Palm Beach, FL

4.2
776 Reviews
The home of the best, most affordable new and used Hyundai cars near Delray, Wellington, Coconut Creek, and Boynton Beach, FL just so happens to be the #1 Hyundai dealer in South Florida: West Palm Beach Hyundai. Family owned and in business for over 50 years, West Palm Beach Hyundai earned their reputation as the #1 South Florida Hyundai dealer because they truly believe that customer satisfaction and common courtesy should be held above all else. The focus on these traits has been in place since Edward W. Napleton opened his first dealership in Chicago back in 1931 and continues to this day, hence why over 68% of over 800,000 satisfied Napleton customers across 64 franchises and 5 states return as repeat customers. From the time you come in to our facility, you can see why West Palm Beach Hyundai is different from the competition. Our waiting area comes decked out with a flat screen TV, while our relaxing customer lounge treats customers to free coffee and Wi-Fi. Our friendly, knowledgeable staff is devoted to your complete satisfaction and constantly strives to give you the easiest and most enjoyable buying experience, as well as to exceed your expectations before, during, and long after the sale is completed. We stock all the best new Hyundai vehicles , including the Accent, Elantra, Sonata, Genesis, Tucson, Santa Fe, and Veracruz. We also feature tons of used and Certified used Hyundai vehicles, as well as tons of used cars, trucks, and SUVs from manufacturers such as Toyota, Acura, BMW, Jeep, Mazda, Chevrolet, and Volkswagen. Our Service Department is only staffed by ASE Certified technicians and comes complete with a service shuttle so you can still get around town while your vehicle is serviced. Our fully stocked Parts & Accessories Departments are packed with genuine OEM parts so your vehicle can be restored or customized to factory specifications. What is more, our website can allow you to value your trade, calculate your payments, and even apply
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2301 Okeechobee Boulevard

West Palm Beach, FL

33409

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Showing 776 reviews

October 03, 2016

Shady They were no honest keep things a secret.. Lied to me on numerous occasions. I went to buy a used car kept adding fees for they didn't even really k More

by Mrlittleant
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Don
Oct 18, 2016 -

Napleton's West Palm Beach Hyundai responded

We appreciate you taking the time to reach out to us. I would like to speak with you about the details of your frustration. Please feel free to reach out to me at your earliest convenience. Thank you. Sincerely, Gene Khaytin - General Manager - gkhaytin@napleton.com or (888) 561-7077

October 01, 2016

very bad experience I did a lease with that dealership and deceived me, I recommend anyone do not go to that dealership because they will cheat. the seller offered one pr More

by rafape88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Oct 18, 2016 -

Napleton's West Palm Beach Hyundai responded

Thank you for alerting us of this issue. Our top priority is delivering 100% customer satisfaction and we are very sorry to hear about your experience. I would really appreciate the chance to speak with you regarding this matter. Please contact me at your earliest convenience. I look forward to speaking with you and regaining your trust in our business. Sincerely, Gene Khaytin - General Manager - gkhaytin@napleton.com or (888) 561-7077

September 29, 2016

They do not say anything to you 1st-Raina that sets up all the appointments over the phone had no word.I texted her the stock no. from the cars i want to see , i even called her to m More

by Dinu Alexandrescu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ricky, Gene Khaytin
Oct 14, 2016 -

Napleton's West Palm Beach Hyundai responded

It's unfortunate to hear that you had such a difficult time during your visit. We strive to provide our guests with excellent customer service and we regret you did not experience that standard of service during your visit. I would appreciate the chance to speak with you directly in order to address your concerns and move our dealership in a more positive direction. Please contact me directly with the information provided below. Sincerely, Gene Khaytin - General Manager - gkhaytin@napleton.com or (888) 561-7077

September 27, 2016

Thank you I was very pleased to come in the dealership and left with a brand new car. The service was great and will recommend to anyone who's looking for a new More

by mariealbery
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David
Oct 11, 2016 -

Napleton's West Palm Beach Hyundai responded

Thank you for your wonderful review of Napleton's West Palm Beach Hyundai and for your referrals! It was a pleasure to assist you and please let us know when we can do so again! Best regards, Gene Khaytin - General Manager - gkhaytin@napleton.com or (888) 561-7077

September 27, 2016

My new ride The staff here at napleton hyundai is amazing everyone was friendly and ready to answer whatever question came to mind. I purchased the a 2017 hyundai More

by mzei2009
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos
Oct 11, 2016 -

Napleton's West Palm Beach Hyundai responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction on each and every purchase and we are happy you love your new car. It was truly a pleasure working with you. Best regards, Gene Khaytin - General Manager - gkhaytin@napleton.com or (888) 561-7077

September 25, 2016

Good salesmaDaryln/ Bad manager Our experience with the salesman was very pleasant but his boss needs to be a little more respectful. He needs some lessons in customer service. More

by charleskiss
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Daryl(nice guy)
Oct 11, 2016 -

Napleton's West Palm Beach Hyundai responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your comments will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss them in greater detail. Best regards, Gene Khaytin - General Manager - gkhaytin@napleton.com or (888) 561-7077

September 25, 2016

fun car to drive the car rides like a real sports car everyone loves the orange color first millage was about 27 combo i put 2 adults in the back and they were comfor More

by reginagreen248
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
arnie
Oct 11, 2016 -

Napleton's West Palm Beach Hyundai responded

Thank you for choosing us. We are glad you love your new car. And please remember that we're always here to assist you with any future auto needs! Best regards, Gene Khaytin - General Manager - gkhaytin@napleton.com or (888) 561-7077

September 25, 2016

Good service The sale person was Great he took the time to go over the car and the features in side the cartest drive was good with all the extra the car had and s More

by cherylh25
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony and Fred
Oct 11, 2016 -

Napleton's West Palm Beach Hyundai responded

We make it a goal of ours to show you all the options and features your new car has to offer so that you are completely comfortable with your new purchase. Our knowledgeable sales team is patient and willing to take time. Thank you for taking the time to notice those efforts and leave us this 5-star review. All of us hope to see you again. Best regards, Gene Khaytin - General Manager - gkhaytin@napleton.com or (888) 561-7077

September 24, 2016

Great experience Great and professional sales experience, Loui and Karen where exceptional I will defenetly recommend this dealer to my family and friends and will als More

by teresakellenberger1965
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Loui and Karen
Oct 11, 2016 -

Napleton's West Palm Beach Hyundai responded

Thank you for writing about your visit with us, and congratulations on your new car! Loui and Karen is both an asset to Napleton's West Palm Beach Hyundai, and it is encouraging to hear they impressed you by delivering our trademark service. Thank you for your recommendations. Best regards, Gene Khaytin - General Manager - gkhaytin@napleton.com or (888) 561-7077

September 23, 2016

My Recent Purchase Napelton's Hyundai is an awesome dealership providing consistent, quality service. The sales team did their very best to help me find and purchase the More

by mvderose
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Escobar
Sep 24, 2016 -

Napleton's West Palm Beach Hyundai responded

Thank you so much for taking the time to share your feedback with us!  We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Regards, Gene Khaytin - General Manager - gkhaytin@napleton.com or (888) 561-7077

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