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Napleton's West Palm Beach Hyundai
West Palm Beach, FL
776 Reviews
The home of the best, most affordable new and used Hyundai cars near Delray, Wellington, Coconut Creek, and Boynton Beach, FL just so happens to be the #1 Hyundai dealer in South Florida: West Palm Beach Hyundai. Family owned and in business for over 50 years, West Palm Beach Hyundai earned their reputation as the #1 South Florida Hyundai dealer because they truly believe that customer satisfaction and common courtesy should be held above all else. The focus on these traits has been in place since Edward W. Napleton opened his first dealership in Chicago back in 1931 and continues to this day, hence why over 68% of over 800,000 satisfied Napleton customers across 64 franchises and 5 states return as repeat customers.
From the time you come in to our facility, you can see why West Palm Beach Hyundai is different from the competition. Our waiting area comes decked out with a flat screen TV, while our relaxing customer lounge treats customers to free coffee and Wi-Fi. Our friendly, knowledgeable staff is devoted to your complete satisfaction and constantly strives to give you the easiest and most enjoyable buying experience, as well as to exceed your expectations before, during, and long after the sale is completed. We stock all the best new Hyundai vehicles , including the Accent, Elantra, Sonata, Genesis, Tucson, Santa Fe, and Veracruz.
We also feature tons of used and Certified used Hyundai vehicles, as well as tons of used cars, trucks, and SUVs from manufacturers such as Toyota, Acura, BMW, Jeep, Mazda, Chevrolet, and Volkswagen. Our Service Department is only staffed by ASE Certified technicians and comes complete with a service shuttle so you can still get around town while your vehicle is serviced. Our fully stocked Parts & Accessories Departments are packed with genuine OEM parts so your vehicle can be restored or customized to factory specifications. What is more, our website can allow you to value your trade, calculate your payments, and even apply
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday 11:00 AM - 4:00 PM
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Showing 776 reviews
October 20, 2016
Surprisingly disappointed I knew the vehicle I wanted to purchase before arriving and it took almost 6 hours waiting (betweeen back and forth with the manager and waiting over I knew the vehicle I wanted to purchase before arriving and it took almost 6 hours waiting (betweeen back and forth with the manager and waiting over an hour just for finance. Ever since my purchase, I've been disappointed with customer service, or lack of, especially from my salesperson. More
by matthewk70
Verified CustomerEmployees Worked With
Daryl Bautista
October 19, 2016
2017 Sonata Extremely happy with my new Sonata. The staff at Napleton made the experience very pleasurable. I would definitely recommend and I myself will be back Extremely happy with my new Sonata. The staff at Napleton made the experience very pleasurable. I would definitely recommend and I myself will be back for routine maintenance. More
by tolan.rhona1970
October 19, 2016
Best experience ever at a dealership I think that everybody there actually professional in my experience they did a great job selling me a car that I want it not showing me another card j I think that everybody there actually professional in my experience they did a great job selling me a car that I want it not showing me another card just showing me specifically what I wanted and that was great and I am very happy with the experience and keep it up you're doing something great thank you More
by rafaelsori07
Employees Worked With
Malachi caddy
October 16, 2016
Happy with new car Great experience, love my Hyundai. It truly is nice to know that great customer service still exists. Will make sure my friends and family go to your Great experience, love my Hyundai. It truly is nice to know that great customer service still exists. Will make sure my friends and family go to your dealership. More
by neilgelb
October 14, 2016
Happy Customer My overall experience at your Dealership was very positive. This is my second car that I purchased at your dealership. I have had good experience wi My overall experience at your Dealership was very positive. This is my second car that I purchased at your dealership. I have had good experience with your service department, I only serviced my 2013 Sonata at your dealership, I was always satisfied with their service. More
by susanbykofsky
Employees Worked With
David Escobar, Dan Mehlman
October 14, 2016
My assessment Dealership was cooperative with our needs. Worked with us to be able to lease the car. Showed us alll the features of the car. Love the car. Dealership was cooperative with our needs. Worked with us to be able to lease the car. Showed us alll the features of the car. Love the car. More
by E & G
October 14, 2016
Hurricane Mathew This was a have to purchase but after hours and hours it all ended fine. Sales man was not too pushy, just a normal person and easy to talk to. This was a have to purchase but after hours and hours it all ended fine. Sales man was not too pushy, just a normal person and easy to talk to. More
by amwall67
Employees Worked With
ERNIE
October 13, 2016
Great Service Happy with my purchase at the dealership, the salesman helped me out a lot. I recommend this dealer to everyone. I will keep coming back here for all Happy with my purchase at the dealership, the salesman helped me out a lot. I recommend this dealer to everyone. I will keep coming back here for all future purchases. More
by lindaflowerlinda
October 11, 2016
Excellent experience for a recent widow. Anthony, Karen, and Kyle were a pleasure to deal with. I will be back in 5 years for another car as I like dealing with Napleton Hyundai. Anthony, Karen, and Kyle were a pleasure to deal with. I will be back in 5 years for another car as I like dealing with Napleton Hyundai. More
by barbarastevetepper
Employees Worked With
Anthony, Karen, Kyle
October 05, 2016
thank you for your help I HAD A NICE TIME AT THE HYUNDAI DEALERSHIP ,I LOVE MY NEW CAR THANKS TO MY NEW FAMILY AT HYUNDAI, I AM VERY HAPPY CUSTOMER I HAD A NICE TIME AT THE HYUNDAI DEALERSHIP ,I LOVE MY NEW CAR THANKS TO MY NEW FAMILY AT HYUNDAI, I AM VERY HAPPY CUSTOMER More
by scotman1121
Employees Worked With
CARLO SUAREZ
