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Napleton's West Palm Beach Hyundai
West Palm Beach, FL
776 Reviews
The home of the best, most affordable new and used Hyundai cars near Delray, Wellington, Coconut Creek, and Boynton Beach, FL just so happens to be the #1 Hyundai dealer in South Florida: West Palm Beach Hyundai. Family owned and in business for over 50 years, West Palm Beach Hyundai earned their reputation as the #1 South Florida Hyundai dealer because they truly believe that customer satisfaction and common courtesy should be held above all else. The focus on these traits has been in place since Edward W. Napleton opened his first dealership in Chicago back in 1931 and continues to this day, hence why over 68% of over 800,000 satisfied Napleton customers across 64 franchises and 5 states return as repeat customers.
From the time you come in to our facility, you can see why West Palm Beach Hyundai is different from the competition. Our waiting area comes decked out with a flat screen TV, while our relaxing customer lounge treats customers to free coffee and Wi-Fi. Our friendly, knowledgeable staff is devoted to your complete satisfaction and constantly strives to give you the easiest and most enjoyable buying experience, as well as to exceed your expectations before, during, and long after the sale is completed. We stock all the best new Hyundai vehicles , including the Accent, Elantra, Sonata, Genesis, Tucson, Santa Fe, and Veracruz.
We also feature tons of used and Certified used Hyundai vehicles, as well as tons of used cars, trucks, and SUVs from manufacturers such as Toyota, Acura, BMW, Jeep, Mazda, Chevrolet, and Volkswagen. Our Service Department is only staffed by ASE Certified technicians and comes complete with a service shuttle so you can still get around town while your vehicle is serviced. Our fully stocked Parts & Accessories Departments are packed with genuine OEM parts so your vehicle can be restored or customized to factory specifications. What is more, our website can allow you to value your trade, calculate your payments, and even apply
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday 11:00 AM - 4:00 PM
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Showing 776 reviews
March 03, 2017
Leasing vehicle I had a very unpleasant experience with the financing. During discussions with sales on pricing and length of lease we verbally agreed to a 36 month l I had a very unpleasant experience with the financing. During discussions with sales on pricing and length of lease we verbally agreed to a 36 month lease. We ended up signing the contract at close to midnight after being there since 1:30pm with a toddler. Everyone was exhausted and we basically signed documents in a quick manner. After two days I realized I signed a contract for 48 months which was never discussed nor verbally agreed on. This was a very unpleasant experience and I was treated in a very condescending manner by Lynn in Finance basically telling me I was irresponsible for signing a contract and not looking at it. My response to her was that I had no reason to mistrust an entity as Hyundai because I didn't feel I needed to mistrust and look through every document close to midnight and in the conditions that we were in. Thankfully everything was resolved in a timely manner and I was able to get what I was promised and what was agreed to. My salesman Keith was amazing and very professional as well as Lou in finance and Luis in sales. If it wasn't for their professionalism and kindness I would never consider returning to Napleton Hyundai but they made my experience better. More
by kathe-ojeda
Verified CustomerEmployees Worked With
Keith, Luis, Lou, Al, Lynn
March 03, 2017
Excellent Napleton Hyundai was great experience finally got the vehicle Iv wanted for years now l, staff treated me great and gave me a splendid deal Napleton Hyundai was great experience finally got the vehicle Iv wanted for years now l, staff treated me great and gave me a splendid deal More
by AGOMILA101
Employees Worked With
Rance Sinclair
February 28, 2017
Horrific wait time! I purchased my 2013 Elantra from Northlake. Service wait time there is excellent. As I live in Wellington, WPB location closer so I usually bring my c I purchased my 2013 Elantra from Northlake. Service wait time there is excellent. As I live in Wellington, WPB location closer so I usually bring my car here. NO MORE!!! I'll drive the extra 15 min to Northlake and have my car serviced there! More
by Hb
Employees Worked With
Don't know
February 26, 2017
Thank you for making this a smooth process and a smooth transition into my new vehicle I am thrilled with my car I made the right choose by buying from you guy for making this a smooth process and a smooth transition into my new vehicle I am thrilled with my car I made the right choose by buying from you guys . Great service More
by eddie.bryant
February 25, 2017
Great Very great people who work here I am impressed and I will be referring other family members . Thank you again and again. Thank you for my coffee and g Very great people who work here I am impressed and I will be referring other family members . Thank you again and again. Thank you for my coffee and great service More
by delano.cheryl
February 21, 2017
Right on Target in what I wanted I started with my USAA car insurance and I received numerous calls and emails from various Hyundai dealerships. The one that stood out and helped me I started with my USAA car insurance and I received numerous calls and emails from various Hyundai dealerships. The one that stood out and helped me was Napletons North Palm Beach. When I went there for my scheduled appointment, everyone greeted me and made me feel welcome. I was given to Mr. Daniel Zuniga's to assist me in buying my new Hyundai Santa Fe Sport vehicle. He gave me excellent service. He was very patient and answered all the questions I had for him. From the beginning to the end he showed me everything I needed to know in my search in buying my new car. I would recommend him to anyone who is in the marked of buying a new and/or used car. His knowledge is top notch. Thank you all for your service and making it easy and enjoyable in upgrading to my new Hyundai SUV Sport. Hope to enjoy the ride for another 15 years. More
by Guitarman
Employees Worked With
Daniel Zuniga
February 18, 2017
Awesome Carlo was professional and helpful and knew what I needed to leave happy buying a car is never fun but it was a breeze with him I hope you guys nothin Carlo was professional and helpful and knew what I needed to leave happy buying a car is never fun but it was a breeze with him I hope you guys nothing but the best thank you for helping me with my car buying needs . More
by dalyc4685
Employees Worked With
Carlo
February 13, 2017
SCAMMERS!!!!!!!!!!!! DO NOT BUY A CAR FROM THIS DEALERSHIP THEY WILL SCREW YOU OVER!!!! This is the worst car buying experience ever, I have never been lied to and screwed DO NOT BUY A CAR FROM THIS DEALERSHIP THEY WILL SCREW YOU OVER!!!! This is the worst car buying experience ever, I have never been lied to and screwed over as much as I have with these people I should have walked away when I had the chance. They illegally charged me a different price than what was stated online on top of outrageous dealer fees. Told me they were giving me two years of oil changes for free turns out it was only one year and I was paying $200 for it. Then changed me $400 for a tag and registration when the tag is free at the dmv. If these illegal charges are not dropped they are getting sued. I am thinking about returning this car. Unbelievable go anywhere but here trust me you will be saving a lot of money. Horrible experience. More
by Sherlyn1511
Employees Worked With
Keith, Lou, don't remember managers name but he shouldn't be a manager
February 08, 2017
Great experience!!! I usually hate going to dealerships due to the sales people, but David Escobar changed my mind completely. He was very patient and knowledgeable and I usually hate going to dealerships due to the sales people, but David Escobar changed my mind completely. He was very patient and knowledgeable and made my experience very easy. More
by perezsabrinaj91
Employees Worked With
David Escobar
February 08, 2017
Beyond happy Overall happy with every employee I met the day of my purchase everyone is so friendly and nice and made it even better. Everyone was able to assist i Overall happy with every employee I met the day of my purchase everyone is so friendly and nice and made it even better. Everyone was able to assist in anything that was needed. More
by julieemateos
Employees Worked With
Mike blinder. Karen Leone
