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Napleton's West Palm Beach Hyundai
West Palm Beach, FL
776 Reviews
The home of the best, most affordable new and used Hyundai cars near Delray, Wellington, Coconut Creek, and Boynton Beach, FL just so happens to be the #1 Hyundai dealer in South Florida: West Palm Beach Hyundai. Family owned and in business for over 50 years, West Palm Beach Hyundai earned their reputation as the #1 South Florida Hyundai dealer because they truly believe that customer satisfaction and common courtesy should be held above all else. The focus on these traits has been in place since Edward W. Napleton opened his first dealership in Chicago back in 1931 and continues to this day, hence why over 68% of over 800,000 satisfied Napleton customers across 64 franchises and 5 states return as repeat customers.
From the time you come in to our facility, you can see why West Palm Beach Hyundai is different from the competition. Our waiting area comes decked out with a flat screen TV, while our relaxing customer lounge treats customers to free coffee and Wi-Fi. Our friendly, knowledgeable staff is devoted to your complete satisfaction and constantly strives to give you the easiest and most enjoyable buying experience, as well as to exceed your expectations before, during, and long after the sale is completed. We stock all the best new Hyundai vehicles , including the Accent, Elantra, Sonata, Genesis, Tucson, Santa Fe, and Veracruz.
We also feature tons of used and Certified used Hyundai vehicles, as well as tons of used cars, trucks, and SUVs from manufacturers such as Toyota, Acura, BMW, Jeep, Mazda, Chevrolet, and Volkswagen. Our Service Department is only staffed by ASE Certified technicians and comes complete with a service shuttle so you can still get around town while your vehicle is serviced. Our fully stocked Parts & Accessories Departments are packed with genuine OEM parts so your vehicle can be restored or customized to factory specifications. What is more, our website can allow you to value your trade, calculate your payments, and even apply
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday 11:00 AM - 4:00 PM
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Showing 776 reviews
June 05, 2017
Beware Bait and switch on price $$$ Bait and switch on price Went by the dealer to look at the Santa Fe ( Limited ) they had online for $15995 with high mileage mileage and out of warr Bait and switch on price Went by the dealer to look at the Santa Fe ( Limited ) they had online for $15995 with high mileage mileage and out of warranty. i mileage mileage and out of warrantyi told the sales rep the price on line.we looked at the vehicle it was very nice came back second time test drove it made him an offer based upon the $15995 Dealer was extremely aggressive on higher price when running the vin with insurance company and also Carfax vehicle came back as a (GLS) not a limited . Dealer had called me back after leaving the dealership Said they could work on the price So I went back to the dealer for a third time . Showed management is the price online they said that wasn't correct they had recondition the vehicle which they showed me a list of minor things like changing the windshiel wipers and a alignment and they were charging an extra $1400 ??? On top of the highest dealer fee of $ 1095. Management had no intention on lowering the price of the vehicle Just getting you into the show room in trying to make you overpay for a vehicle( do your homework ) More
by South Florida buyer
Employees Worked With
Gene Khaytin
June 04, 2017
Hyundai lease 2017 My salesperson, Mauricio was great. Very professional and caring. I wasn't that impressed with the manager. Insisted there was no rebate on vehicle, b My salesperson, Mauricio was great. Very professional and caring. I wasn't that impressed with the manager. Insisted there was no rebate on vehicle, but when contract drawn up, rebate was listed. Careful...get your presale agreement in writing BEFORE you get to finance Dept. More
by lnr2
Verified CustomerEmployees Worked With
Mauricio
June 04, 2017
Great service Thank-you for a great service experience.Brian May was very helpful ,made sure my car was perfect before I left. You will be seeing me again when need Thank-you for a great service experience.Brian May was very helpful ,made sure my car was perfect before I left. You will be seeing me again when need be. Thanks again, paula Cozzi More
by Paula 123
Employees Worked With
Brian,May
June 04, 2017
The Hyundai Experience This was my 4th vehicle purchase/lease from this dealership. This time I was fortunate to have Carlo Suarez as the primary salesman. His professionali This was my 4th vehicle purchase/lease from this dealership. This time I was fortunate to have Carlo Suarez as the primary salesman. His professionalism is second to none. Shauna Welsh was the finance representative this time around. She's the best. I love this dealership, this brand and plan to continue to be a loyal customer More
by sewill99
Employees Worked With
Carlo Suarez and Shauna Welsh
June 03, 2017
Mr. John M. Moceri I was treated as if I were family. He is an excellent person to do business with. I would return again and ask for Anthony Carrares. He sold us ou I was treated as if I were family. He is an excellent person to do business with. I would return again and ask for Anthony Carrares. He sold us our previous car. More
by johnmoceri
Employees Worked With
Anthony Carrares
June 01, 2017
Valerie Chrystal helped me with my car she was super nice & did a wonderful job,next time I have a problem with my vehicle I will definitely come back & ask t Chrystal helped me with my car she was super nice & did a wonderful job,next time I have a problem with my vehicle I will definitely come back & ask to see her again! More
by Julieee
Employees Worked With
Valerie Chrystal
May 28, 2017
I'm a very happy customer Daniella is very helpful! She worked very hard, as did the test ifthe team to get me inti the car I really loved. Thank you all! Daniella is very helpful! She worked very hard, as did the test ifthe team to get me inti the car I really loved. Thank you all! More
by kittyasmith1
Employees Worked With
Daniella, Shawna & Mgr. Rick(?
May 28, 2017
Excellent I had a wonderful experience, I went in just to look at options but I felt comfortable with everything I made a purchase that same day I had a wonderful experience, I went in just to look at options but I felt comfortable with everything I made a purchase that same day More
by graig.brown
Employees Worked With
Can't remember my sales repres
May 26, 2017
Fast and professional service My service representative Daniella was enthusiastic without being pushy. I explained to her what I was looking for and that I didn't want to spend my My service representative Daniella was enthusiastic without being pushy. I explained to her what I was looking for and that I didn't want to spend my entire afternoon at the dealership. She asked me about my last car experience and promised to try and top it. Well Daniella did exactly that. I drove away in my perfect 2017 SUV in under a couple hours without feeling robbed or dissatisfied. I was totally pleased with Daniella and my overall experience at Napleton. More
by MonaB
Employees Worked With
Daniella Toussaint
May 25, 2017
Very professional I Was able to get all information needed in a timely manner. The dealership had Great options to choose from and clean environment . Everyone was al I Was able to get all information needed in a timely manner. The dealership had Great options to choose from and clean environment . Everyone was also friendly. More
by kaye2077
Employees Worked With
Mauricio
