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Napleton's West Palm Beach Hyundai
West Palm Beach, FL
791 Reviews
The home of the best, most affordable new and used Hyundai cars near Delray, Wellington, Coconut Creek, and Boynton Beach, FL just so happens to be the #1 Hyundai dealer in South Florida: West Palm Beach Hyundai. Family owned and in business for over 50 years, West Palm Beach Hyundai earned their reputation as the #1 South Florida Hyundai dealer because they truly believe that customer satisfaction and common courtesy should be held above all else. The focus on these traits has been in place since Edward W. Napleton opened his first dealership in Chicago back in 1931 and continues to this day, hence why over 68% of over 800,000 satisfied Napleton customers across 64 franchises and 5 states return as repeat customers.
From the time you come in to our facility, you can see why West Palm Beach Hyundai is different from the competition. Our waiting area comes decked out with a flat screen TV, while our relaxing customer lounge treats customers to free coffee and Wi-Fi. Our friendly, knowledgeable staff is devoted to your complete satisfaction and constantly strives to give you the easiest and most enjoyable buying experience, as well as to exceed your expectations before, during, and long after the sale is completed. We stock all the best new Hyundai vehicles , including the Accent, Elantra, Sonata, Genesis, Tucson, Santa Fe, and Veracruz.
We also feature tons of used and Certified used Hyundai vehicles, as well as tons of used cars, trucks, and SUVs from manufacturers such as Toyota, Acura, BMW, Jeep, Mazda, Chevrolet, and Volkswagen. Our Service Department is only staffed by ASE Certified technicians and comes complete with a service shuttle so you can still get around town while your vehicle is serviced. Our fully stocked Parts & Accessories Departments are packed with genuine OEM parts so your vehicle can be restored or customized to factory specifications. What is more, our website can allow you to value your trade, calculate your payments, and even apply
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday 11:00 AM - 4:00 PM
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Showing 791 reviews
May 24, 2025
FRAUDS! !!! We bought a CERTIFIED PREOWNED vehicle with a CLEAN CARFAX. When we got home we noticed a dent in the bumper. We contacted them immediately and to !!! We bought a CERTIFIED PREOWNED vehicle with a CLEAN CARFAX. When we got home we noticed a dent in the bumper. We contacted them immediately and told them the problem. They told us to come in the next day. That night we looked on their website and found our vehicle being advertised. If you zoom in, you can see the dent when it was in their possession. We went back the next day and they saw the damage. They did NOTHING. Ismael told us that they already lost money on the vehicle and it would cost them $5000 to correct the damage. The manager refused to look up the Carfax. He was not willing to work with us AT ALL. We left without a resolution. We contacted BBB, Auto BBB, and Hyundai Customer Service. They refused to speak to any of them. I would HIGHLY RECOMMEND that if you are dealing with this group, you do cautiously. I hope you don't have to go through the nightmare we did. And, we still have a damaged bumper that clearly on line 59 of the CERTIFIED PREOWNED INSPECTION REPORT WE RECEIVED FROM NAPLETON'S states, "no visible damage to the bumper," not to mention the CARFAX was a lie too. It had been in an accident. All they had to do is the right thing and fix the bumper. More
by kgirl
Employees Worked With
Ismael Miranda
May 23, 2025
i need brakes on my elantra. i went in last week and spoke to marcio who informed me that i needed rear rotors also and that he would have to order them. we spoke about price and i went in last week and spoke to marcio who informed me that i needed rear rotors also and that he would have to order them. we spoke about price and i made it clear i could not spend more than 1,000. he was going to order what he needed. after a week went by i reached out again and he said he would have someone call me. this morning matt texted me and told me i also need front rotors and changed the price to 1400. that was not what i discussed with marcio a week prior. matt then got defensive and told me i should finance the repairs. i am not paying huge interest to finance brakes. i waited because i would prefer the work be done at the dealership but i could have had them done at a local shop for the price marcio and i spoke about. i dont like when people come in and try and tell me i need something someone else already told me i didnt need just to try and squeeze out a commission More
by John
Employees Worked With
marcio, matt
February 25, 2025
I had a fantastic experience at the dealership thanks to Jack Gonzalez. He was very knowledgeable about the vehicles and worked hard to get me the best price. I would definitely recommend Jack Jack Gonzalez. He was very knowledgeable about the vehicles and worked hard to get me the best price. I would definitely recommend Jack More
by Mamacita14156
Employees Worked With
Jack Gonzalez
February 20, 2025
Worked with Ismael and the team. It was a very quick and painless process. No nonsense. Excellent service. Thanks for all of your help on our trade in and new vehicle. It was a very quick and painless process. No nonsense. Excellent service. Thanks for all of your help on our trade in and new vehicle. More
by Tony A
Employees Worked With
Ismael Miranda
February 17, 2025
Nick was great with customer service, it was fast and people were really friendly. I will come back for my services to this location. people were really friendly. I will come back for my services to this location. More
by Meilygarcia2510
Employees Worked With
Samantha Martin, Nick Cannata
February 17, 2025
Thanks to all the Napleton workers, for their work, dedication and professionalism, a service of excellence and speed, special congratulations to Jesus Diaz and Samantha, thank you very much 🥰🙏👍 dedication and professionalism, a service of excellence and speed, special congratulations to Jesus Diaz and Samantha, thank you very much 🥰🙏👍 More
by dilmararu74
Employees Worked With
Jesus Diaz
February 17, 2025
Nick was great with customer service , it was fast and people were really friendly. I will come back for my services to this location. people were really friendly. I will come back for my services to this location. More
by alisongarcia10
Employees Worked With
Samantha Martin, Nick Cannata
