Napleton's Volkswagen of Sanford

Not only was Michele knowledgeable and well-versed on the options between the models, but she listened attentively to what was important to me. She worked with me to locate the exact model and specifications options between the models, but she listened attentively to what was important to me. She worked with me to locate the exact model and specifications that I wanted, and was extremely quick in coming up with pricing and payment options. The pickup process was smooth and efficient, and the level of service at this dealership is second-to-none. This is the 3rd VW that my family has purchased from this dealership, and they have never failed to impress! I would strongly recommend that anyone in the market for a new car go see Michele at Aristocrat! More

I am proud to say that I am currently in my 4th VW. Since living in Central Florida , I have leased and driven 2 VW CC's from Aristocrat VW. The sales and service departments are excellent. Staff is v Since living in Central Florida , I have leased and driven 2 VW CC's from Aristocrat VW. The sales and service departments are excellent. Staff is very knowledgeable and friendly. Thank you Aristocrat! More

This dealership was by far the easiest, friendliest and non pushy dealership I've been to after 4 months of searching for a car. With the help of Michele Chrzaszcz I found the car that i wanted with a deal non pushy dealership I've been to after 4 months of searching for a car. With the help of Michele Chrzaszcz I found the car that i wanted with a deal that i could not give up. I love my new GTI! thank you aristocrat and thank you michele! More

I was looking for a low mileage nice priced used Chevy Silverado and I found one through autotrader.com that was at Aristocrat Volkswagen. A 2007 Chevy Silverado LTZ with only 34,000 miles. I sent them Silverado and I found one through autotrader.com that was at Aristocrat Volkswagen. A 2007 Chevy Silverado LTZ with only 34,000 miles. I sent them an email to get more information on the truck. Michele emailed me back very promptly with all the information that I asked for. Since i'm in jacksonville I was weary about driving to Sanford for a truck. I was also weary because there was some inconsistancies of the aristocrat website and autotrader concerning the truck options. But michele assured me of the correct info. The truck was priced at an amazing price for the miles and options it had. I decided to take a chance and drove down there and I was more then happy when I saw the truck. It was as advertised and clean and in great condition. Michele worked with me in a friendly non pushy, no pressure manner to get the price down a little lower. Also, for my trade in I had already brought my truck to carmax to get it evaluated, and what Carmax had offered me was exactly the 1st offer aristocrat gave me. With a little negotiating Aristrocrat gave me a second offer that was a little higher than carmax. not much but a few hundred dollars helps. Michele was very helpful and pleasant and I would recommend if you are in that area or are willing to drive that far. I love my new truck! More

Tom was very professional and answered all of our questions. He asked us some questions and he knew by our answers our needs. He had the car we were looking for. Heswered all of. our questions of questions. He asked us some questions and he knew by our answers our needs. He had the car we were looking for. Heswered all of. our questions of optio of leasing and buy ing. We trust Tom's advice and decided to buy. Tom was fantastic. We have recommended him to our friends and anyone who ask us about our cars. This is the 3rd car we have bought from Aristocrat. VW. They are outstanding and beats everyother dealer we have dealt with. Their service Dept. is above everyone else too! More

For over a month my husband and I have been searching for a good pre-owned vehicle, after our last car's engine blew up (for the second time!). Reliability was our main concern, as was service, and price. A a good pre-owned vehicle, after our last car's engine blew up (for the second time!). Reliability was our main concern, as was service, and price. At Aristocrat Volkswagon we found the service to be stellar right from the beginning. We were genuinely greeted (and even offer cookies; our son loved that!) and felt comfortable and not pressured. Our Sales Representative Colette Middlebrooks did everything in her power to assist us in finding the right car within our budget and then the challenge began. With my husband being disabled, limited credit and only essentially one household income, Colette and the Aristocrat team did everything in their power to not give up on us and did not write us off. They treated us like we were worth a million bucks...that's how a car buying experience should be! Thank you SO much for our 2006 Mazda3. We love it and you! We will for sure tell everyone how awesome Colette and Aristocrat VW is. More

I have come to love VW autos. Aristocrat VW's Tom Perry answered my questions honestly, directly without "I'll go talk to my manager ..." intermissions. The process was painless, informative and most impor answered my questions honestly, directly without "I'll go talk to my manager ..." intermissions. The process was painless, informative and most importantly I felt I received a good deal without being "massaged or manipulated". That is a lost art in today's business people. I appreciate and respect him and will definitely direct my future VW needs to him and Aristocrat VW. More

We are on our third VW from Dave. He and the othe employees there have exceeded my expectations each and every time. Thank you Aristocrat for being there for us, just wish that more car dealers would employees there have exceeded my expectations each and every time. Thank you Aristocrat for being there for us, just wish that more car dealers would model the way you do things! More

You guys are awesome! No matter how many questions I You guys are awesome! No matter how many questions I asked or how many cars I needed to test drive, everyone was great! All my needs were met and the You guys are awesome! No matter how many questions I asked or how many cars I needed to test drive, everyone was great! All my needs were met and the deal I got was very good to say the least. No one was pushy or aggressive. I've read some of the negative comments, and all I can say is SOUR GRAPES!! My family has been buying or leasing from Aristocrat VW for years and never once has there been a problem. I have and always will recommend Aristocrat VW to anyone and everyone! Thanks Aristocrat!! More