Napleton's Volkswagen of Sanford

I was honestly skeptical about buying a car from this dealership until I met Jericho. He was awesome to work with! He welcomed us with a warm smile and was eager to help us. He went out of his way to sho dealership until I met Jericho. He was awesome to work with! He welcomed us with a warm smile and was eager to help us. He went out of his way to show me different features of the car and got me the best deal he could. I even left my license there and he so graciously drove out to me and hand delivered it. Ask for Jericho the next time you are looking to buy from this dealership. He is truly a gem! More

Felicia was amazing and so professional. She took her time to explained in details and solve our issue. Great personality! She took her time to explained in details and solve our issue. Great personality! More

Felicia Cordova the customer service manager contacted us. She was able to resolve our issues and Napleton’s is refunding the money we paid for protection services that were added to our contract with us. She was able to resolve our issues and Napleton’s is refunding the money we paid for protection services that were added to our contract without our knowledge or agreement. She is ordering the missing cover on the lever that controls the seat and this will be installed for us when the part is received. We are very happy with the service she has personally provided . We love the vehicle we purchased. It is in great condition More

Worked with JT on our original purchase and he was great! There was a little but of the classic dealership negotiation with management, but JT himself was awesome from start to finish. Due to moving to a There was a little but of the classic dealership negotiation with management, but JT himself was awesome from start to finish. Due to moving to a new State, we had trouble with registering since we bought our car recently. We have been working with Felicia Cordova to get it sorted out and she's been amazing. Definitely has gone above and beyond. Despite the pains of red tape and getting several documents from the dealer, Felicia has been great to work with and has really helped us out! More

I bought a Bronco. I worked with Ben and he was great and made it all fast and easy. Definitely recommend. I worked with Ben and he was great and made it all fast and easy. Definitely recommend. More

Jean was awesome and made me feel very comfortable purchasing my vehicle. He was also very knowledgeable about the car and was able to answer all my questions. purchasing my vehicle. He was also very knowledgeable about the car and was able to answer all my questions. More

Service Advisor Johnathon Fiermonti is an asset to the Napleton team. He is very polite and professional. John took the time to answer all my questions and even offered some very helpful suggestions. Ulti Napleton team. He is very polite and professional. John took the time to answer all my questions and even offered some very helpful suggestions. Ultimately, my car was completed in less time than I thought it would take, despite the shop being so busy that day. I would definitely recommend Napleton in Sanford to anyone. More

My wife and I went to Napleton VW in Sanford Fl to look at a 2003 Nissan Murano. We arrived and spoke to the salesman, took the car for a test drive and everything was going fine. My wife really likes this at a 2003 Nissan Murano. We arrived and spoke to the salesman, took the car for a test drive and everything was going fine. My wife really likes this car and we intended to purchase it that day,and were paying cash, after talking to the salesman he went to talk to the sales manager. I told him I was not going to play his game with going back and forth with the price & to just get the best price right away or we would walk. --This is where thing went south---He comes back with the price--Now the car was advertised for $24,000. all of a sudden there is another $1750. added when I ask what this is for he says this is for the new tires, brake rotors & brake pads----This car had 13,000 miles--( there is no way it needed pads & rotors & likely not tires) -I seriously doubt they did any of this work. --I told the salesman that this should be included in the advertised price, --I was told no this is additional--B/S--Then there were dealer fee's over $1800. plus tax, tag, etc. By the time it was done the price had now jumped to $29,995--Thank you but No thanks--This is false advertising & a flim flam game. -- So We walked--I found a better one at another dealership without the bait & switch tactics that Napleton VW attempted. Guys there are plenty of places where you can purchase a car, there is no shortage of good used cars available for sale, Dont let yourself get scammed by a dishonest sales staff or dealership. --Beware-- If I could give a lower rating to Napleton VW in Sanford Fl. I would. --Dont walk--Run away from this dealership. --I even own a VW and I would never go back to Napleton VW. More

Thanks to the team here at NAPLETON VW of Sanford. Eddie helped my cousin leave in a new car I highly recommend this dealership. Eddie helped my cousin leave in a new car I highly recommend this dealership. More