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Napleton's Volkswagen of Sanford

Sanford, FL

4.6
495 Reviews
Napleton's Volkswagen of Sanford has been proudly serving Volkswagen owners for over 24 years. We have a second location in Orlando one mile east of Alafaya Trail on Hwy 50. When you visit our showroom, you will notice a unique atmosphere unlike a typical car dealership. Our Certified Sales Consultants will demonstrate the vehicles, assist with your finance needs and personally deliver the VW for you. We do not have a separate finance department to sell you unnecessary insurance, equipment or alter your finance or lease terms. Please allow us to give you the best Volkswagen experience possible. We look forward to meeting you! The Napleton Volkswagen Family
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4175 S Orlando Dr

Sanford, FL

32773

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Showing 495 reviews

January 05, 2025

As always, courteous, prompt and kept me up to speed on the progress of the service work. She is commendable at her job. More

by ggartner1680
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roxane Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 06, 2025 -

Napleton's Volkswagen of Sanford responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! Please don't hesitate to reach out if there's anything additional we can do for you.

January 04, 2025

Provides good sales information during purchase as well as good service for vehicle over last 3 years. More

by BlueSky75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roxane Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 06, 2025 -

Napleton's Volkswagen of Sanford responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! We hope to be of service to you again in the future. Best wishes, Napleton's Volkswagen of Sanford

December 29, 2024

Jericho is a pleasure to deal with. He introduced himself in a friendly manner and smile and provided plenty of respect and easily understood what we were looking for. He provided us a More

by JASONWAGNER8
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jericho Cantave
Dec 30, 2024 -

Napleton's Volkswagen of Sanford responded

We're glad to hear our staff took such great care of you! We hope we can continue to be of service to you down the road!

December 28, 2024

Omar is professional, courtesy and very knowledgeable, I would definitely buy another vehicle from him. More

by Mike Poland
Recommend Dealer
Yes
Employees Worked With
Oscar Cabrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 29, 2024 -

Napleton's Volkswagen of Sanford responded

Hi Mike, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 27, 2024

Omar is professional, courtesy and very knowledgeable, I would definitely buy another vehicle from him. More

by Mike Poland
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Oscar Cabrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 04, 2024

I worked with Felicia Cordova to obtain some paperwork from two years ago and she went above and beyond in tracking it all down. Shout out to Ariel for helping also. I can't say enough good things about F More

by CM
Recommend Dealer
Yes
Employees Worked With
Felicia Cordova
Dec 06, 2024 -

Napleton's Volkswagen of Sanford responded

Hello, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 19, 2024

I purchased a used Murano here (2021 with only 8400 miles). We noted a chip in the paint and several scratches. Unlike dealerships in the past, they offered to take care of it for me. I have had great More

by Ofcbarf
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Evans
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bradly Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Felicia Cordova
Nov 21, 2024 -

Napleton's Volkswagen of Sanford responded

Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 10, 2024

I had an excellent experience at Sanford Volkswagen of Orlando! Michael, the salesman, Ben, the finance manager and Felicia really made my experience at this dealership. Awesome! Thank you guys and More

by Murph
Recommend Dealer
Yes
Employees Worked With
Michael Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Benjamin Digregorio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 12, 2024 -

Napleton's Volkswagen of Sanford responded

Hello Murph, we're glad to hear you found our staff to be so informative and helpful. We are always more than happy to assist you if anything else comes up. Take care!

November 01, 2024

Felicia is awesome! Great customer service as she truly cares and follows through w/ what was requested! Thank you and more power to you and Napleton! More

by maryF
Recommend Dealer
Yes
Employees Worked With
Cordova, Felicia
Nov 04, 2024 -

Napleton's Volkswagen of Sanford responded

Hi, we are pleased to hear of your experience with us. Customer satisfaction is one of our top priorities and we're glad to know our staff was so helpful! Please don't hesitate to reach out if there's anything additional we can do for you.

October 31, 2024

I had such a great experience with Felicia,she went above and beyond helping me with paperwork I needed, thank you, what a wonderful experience. More

by atkinscindy112
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Felicia
Nov 02, 2024 -

Napleton's Volkswagen of Sanford responded

Hello, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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