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Napleton's Volkswagen of Orlando

Orlando, FL

Overview
Employees
Reviews
Vehicles
4.7
397 Reviews
Napleton's Volkswagen of Orlando has a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing. Visit our website at http://www.napletonorlandovw.com
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12700 E. Colonial Dr.

Orlando, FL

32826

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Showing 397 reviews

March 22, 2023

Great experience - Niki O was helpful in the buying experience. Convenient, helpful and simple irises with trade-in. More

by Anonymous
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Niyi Okunlola
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 24, 2023 -

Napleton's Volkswagen of Orlando responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Our team is available should you require any extra help.

March 17, 2023

I love this dealership. This is my 4th purchase. AJ was amazing to work with More

by Valerie
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
AJ
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Mar 19, 2023 -

Napleton's Volkswagen of Orlando responded

Hi, thank you so much for sharing your recent experience with us, Valerie! We work hard to provide each of our clients with the best automotive experience! We hope to see you again!

March 17, 2023

What a great experience I had with France and Jonathan. They were courteous, knowledgeable, and quick. They made the process as painless as possible and went with my comfort level through the whole process More

by Jsloan04
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
France and Jonathan
Report | Print
Mar 19, 2023 -

Napleton's Volkswagen of Orlando responded

Hi, thank you so much for sharing your recent experience with us! We work hard to provide each of our clients with the best automotive experience! We hope to see you again!

March 16, 2023

JJ was a great help. Thank you for all your help and for making the process smooth More

by rdariel46
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jj
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Mar 18, 2023 -

Napleton's Volkswagen of Orlando responded

Hi, we're happy you found our staff to be so supportive during your experience here at Napleton's Volkswagen of Orlando. Please don't hesitate to reach out if there's anything additional we can do for you.

March 16, 2023

Great customer service and great knowledge On any question I had pertaining to the cars and financials. More

by Kaattt
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rakim
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Mar 18, 2023 -

Napleton's Volkswagen of Orlando responded

We appreciate your positive review about your recent experience with us! We hope you continue to choose us for all your automotive needs! Take care!

March 12, 2023

France Charles was extremely professional and courteous, and a great help throughout the sales process. More

by Jess W
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
France Charles
Report | Print
Mar 14, 2023 -

Napleton's Volkswagen of Orlando responded

Hi Jess, we're glad to hear you found France to be so informative and helpful. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

March 12, 2023

Sale was great and professional the experience was relax and easy the negotiation and upfront pricing More

by Davlo888
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tio
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Mar 14, 2023 -

Napleton's Volkswagen of Orlando responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! Our team is available should you require any extra help.

March 08, 2023

Reached out two times by sending emails. Still have not heard back from them and now see no reason to use this dealership if service is this bad. More

by Aaron
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Niyi Okunlola
1.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Nieves
1.0
This rating includes all reviews, with more weight given to recent reviews.
Cameron Bell
1.0
This rating includes all reviews, with more weight given to recent reviews.
Javier Santiago
1.0
This rating includes all reviews, with more weight given to recent reviews.
Boma Pokima
1.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Soto
1.0
This rating includes all reviews, with more weight given to recent reviews.
Adrian Aponte
1.0
This rating includes all reviews, with more weight given to recent reviews.
Corey McKnight
1.0
This rating includes all reviews, with more weight given to recent reviews.
Donyea Hall
1.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Pope
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 10, 2023 -

Napleton's Volkswagen of Orlando responded

Hi Aaron, we appreciate you taking the time to leave this review. We regret to learn that you did not have a more positive experience with us. If you would be willing, we would like to try and turn your experience around. When you have a chance, please reach out to us at (407) 591-3990 and we will do our best to make this better.

March 07, 2023

Wonderful excellent Job. He was very helpful and knowledgeable about the vehicle. Thank you so much. More

by Swahilijackson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Niyi Okunlola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 09, 2023 -

Napleton's Volkswagen of Orlando responded

Hi, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. Our team is available should you require any extra help.

March 06, 2023

Francis was a great salesman, he was very patient with me and found me what i wanted More

by Bkabrams
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Francis
Report | Print
Mar 09, 2023 -

Napleton's Volkswagen of Orlando responded

Hi, thank you for your support! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

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