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Napleton's Volkswagen of Orlando

Orlando, FL

4.7
397 Reviews
Napleton's Volkswagen of Orlando has a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing. Visit our website at http://www.napletonorlandovw.com
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12700 E. Colonial Dr.

Orlando, FL

32826

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Showing 397 reviews

March 24, 2022

France Charles was the reason we purchased this car! ! His friendly, professional, and respectful approach immediately put us at ease. We felt zero pressure to purchase, but felt compelled to contact him More

by Mbwallace114
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
France Charles
March 18, 2022

Just bought a car from Shane Barger here! Excellent service and did great for us! We are going to love the new car for my wife! Nice job Shane More

by Niagararoy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shane Barger
Mar 20, 2022 -

Napleton's Volkswagen of Orlando responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

March 17, 2022

awesome experience Edison helped my father in law choose the right vehicle really awesome guy come in and ask for him. More

by Tom Cannariato
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edison R
Mar 19, 2022 -

Napleton's Volkswagen of Orlando responded

Hi. We're glad to hear our Staff, Edison took such great care of you, Tom! We hope we can continue to be of service to you down the road!

March 12, 2022

Frances and Andrew were really helpful to me in purchasing my vehicle. They both did everything I could to make this experience easy for me being a first time buyer. More

by Artavia Monroe
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frances & Andrew
Mar 14, 2022 -

Napleton's Volkswagen of Orlando responded

Hi Artavia, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. We hope you continue to choose us for all your automotive needs! Take care!

February 26, 2022

I want to thank my sales person Randal Holcomb for taking the time to assist me in my search for my next vehicle. He was very informative and friendly. Definitely recommend doing business with him. More

by Cliffie11
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randal Holcomb
Feb 28, 2022 -

Napleton's Volkswagen of Orlando responded

Hi, thank you for your kind review; we are happy to pass along your comments to Randal Holcomb here at Napleton's Volkswagen of Orlando! Our team is available should you require any extra help.

February 21, 2022

Visited several dealerships, this one was most professional and friendly. Great experience will come back. Derek was the best! More

by Christiemcnamee
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek
Feb 24, 2022 -

Napleton's Volkswagen of Orlando responded

Hi, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!

February 12, 2022

I bought a 2014 manual Jetta Jason was very I bought a 2014 manual Jetta Jason was very knowledgeable and good at his job. More

by Fjcintron74
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Cintron
Feb 14, 2022 -

Napleton's Volkswagen of Orlando responded

Hi, we are very happy to have provided you with such a positive experience! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

February 09, 2022

France was amazing and helpful! Very straightforward and friendly, I didn’t feel like I was being sold on anything! More

by Juansoto12234
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
France Charles
Feb 11, 2022 -

Napleton's Volkswagen of Orlando responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We hope you continue to choose us for all your automotive needs! Take care!

February 07, 2022

France was so patient and incredibly helpful. I was really indecisive, and there were so many options! Luckily, I had France and Joey there to keep the mood light and make sure I made the right decisio More

by Charlie_lenzi
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
France Charles, Joey Birdges
Feb 09, 2022 -

Napleton's Volkswagen of Orlando responded

Hi Charlie, thank you so much for sharing your recent experience with us! We work hard to provide each of our clients with the best automotive experience! We hope to see you again!

January 11, 2022

This is my second time buying a car. It has been such a pleasant experience. Morris was extremely helpful and listened to all my concerns and advise accordingly. I am so happy that I got the car i was look More

by Alfani.monica
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Morris
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