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Napleton's Volkswagen of Orlando

Orlando, FL

Overview
Employees
Reviews
Vehicles
4.7
397 Reviews
Napleton's Volkswagen of Orlando has a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing. Visit our website at http://www.napletonorlandovw.com
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12700 E. Colonial Dr.

Orlando, FL

32826

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Showing 397 reviews

May 12, 2022

Great customer service all employees are willing to answer questions and questions hey are very knowledgeable. Great facilities More

by jorgej03
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Cintron
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May 13, 2022 -

Napleton's Volkswagen of Orlando responded

Hi, thank you for your support! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

April 30, 2022

Everyone was very kind and ready to help. A very pleasant and nice experience! Thank you More

by sophierotax
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edison Ramos
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May 02, 2022 -

Napleton's Volkswagen of Orlando responded

Hi, here at Napleton's Volkswagen of Orlando, we understand your time is valuable. Thank you for letting us know how your experience was. We hope to see you again!

April 22, 2022

EDISON SOLD BOTH OUR CARS THE TRANSACTION WAS NICE AND SMOOTH VERY NICE GUY DEFINITLY RECOMMEND HIM More

by Ronald Brown
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edison R
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Apr 25, 2022 -

Napleton's Volkswagen of Orlando responded

Thank you so much for sharing your recent experience with us, Ronald! We work hard to provide each of our clients with the best automotive experience! We hope to see you again!

April 16, 2022

Excellent experience with Frances. He was super friendly and knowledgeable. I would buy from him again any time! More

by Mhwvu
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frances
Report | Print
Apr 18, 2022 -

Napleton's Volkswagen of Orlando responded

Hi, thank you for your support! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

April 09, 2022

Edison help me find the perfect vehicle come in and ask for him best of the best More

by Jorge Almanzan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edison Ramos
Report | Print
Apr 12, 2022 -

Napleton's Volkswagen of Orlando responded

Hi Jorge, thank you for your support! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

March 29, 2022

Top of the line dealership. Excellent service. Great workers great management. Nice lobby and cleanses. More

by Jen
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edison Ramos
Report | Print
Mar 31, 2022 -

Napleton's Volkswagen of Orlando responded

Jen, we appreciate you choosing Napleton's Volkswagen of Orlando! Please let us know if you have any additional questions about your new vehicle and we will be more than happy to assist you! We hope to be of service to you again! Take care!

March 27, 2022

We knew what we were paying before we walked in. No hassle. France was friendly and helpful with our car choice.,Jonathan was knowledgeable regarding the extended warranty. More

by Donna
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
France and Jonathan
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Mar 30, 2022 -

Napleton's Volkswagen of Orlando responded

Hi Donna, Congratulations on your new car. It is great to hear our Staff was knowledgeable and pleasant to work with. We hope to see you again!

March 26, 2022

Truly exceptional customerservice. This is my second purchase..l will be back again at Napleton vw Orlando. Great service Great dealership More

by peteclass17
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Niyi Okunlola
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 28, 2022 -

Napleton's Volkswagen of Orlando responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

March 26, 2022

I'm happy with my purchase because niyi and Carlos are always there to help me out with anything I need. More

by peteclass17
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Niyi Okunlola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Nieves
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 28, 2022 -

Napleton's Volkswagen of Orlando responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 24, 2022

Edison help both my husband and i find the perfect vehicle we love our audi Q5 More

by Tom Cannariato
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edison Ramos
Report | Print
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