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Napleton's Volkswagen of Orlando
Orlando, FL
406 Reviews
Napleton's Volkswagen of Orlando has a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing. Visit our website at http://www.napletonorlandovw.com
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 406 reviews
June 27, 2025
Reggie gave me some photos of a few cars for my niece who’s looking. He has been constant genuine and informative and has been not pushy. I am grateful for his time and effort my niece ended up buying a who’s looking. He has been constant genuine and informative and has been not pushy. I am grateful for his time and effort my niece ended up buying a Honda without me elsewhere but I had to leave Reggie a review as he went above and beyond to assist us. Highly recommend him and Napleton VW of Orlando More
by A Tunstall
Employees Worked With
Reggie
June 27, 2025
My daughter and I went to buy a car and worked with Kevin Montalvo. We were not sure what we wanted so he walked us through a bunch of different vehicles until we landed on the new Volkswagen Tiguan. We abso Montalvo. We were not sure what we wanted so he walked us through a bunch of different vehicles until we landed on the new Volkswagen Tiguan. We absolutely love our new Tiguan and will definitely be back in the future. Excellent service! 10/10 More
by Kimberly
Employees Worked With
June 18, 2025
AB was great, very patient and helpful, would highly recommend seeing him. Love Napleton VW of Orlando. recommend seeing him. Love Napleton VW of Orlando. More
by Itszs
Employees Worked With
June 08, 2025
When the car price dropped from a email notifications i got the next day. I called the dealership two times , it took Niyi 2 hours to call me back and manager almost 3 hours , When I got to the dealership got the next day. I called the dealership two times , it took Niyi 2 hours to call me back and manager almost 3 hours , When I got to the dealership I didn’t feel welcome by manager or any of associates. Manager or sales person didn’t day congratulations to me. I was charge $799 in the loan for AV performance, in which I didn’t get card to use the service, I asked several times to remove that unusable service from the loan it was denied. It’s took 2 hours to get approved on load for 11,694. In actually should be a loan for 1K less about 10,700 More
by Tony
Employees Worked With
May 28, 2025
My Dr one tome around with Napleton. They get the job done, and are friendly to boot! They get the job done, and are friendly to boot! More
by alangallant
Employees Worked With
May 15, 2025
Everyone were very nice and respectful. I understand when you sell car the salesman try too maximize their sale. Over all i give them an A for the service. I understand when you sell car the salesman try too maximize their sale. Over all i give them an A for the service. More
by f.stevens62
Employees Worked With
May 13, 2025
Excellent customer service and all my questions were answered. I was able to get my application process within issue answered. I was able to get my application process within issue More
by Roberts.kevin
Employees Worked With
