Napleton's Valley Hyundai - Service Center

The utmost best service I've experienced. Derek was not only professional but honest. He's an asset to your organization. Thanks Darek! Derek was not only professional but honest. He's an asset to your organization. Thanks Darek! More

Delivered as promised-covered by warranty and no charge for repairs. On time completion and kept me advised as to status and professional and courteous throughout. for repairs. On time completion and kept me advised as to status and professional and courteous throughout. More

Had an amazing experience with the purchase of my GV80. When I scheduled my first oil change on the Genesis issued app…valet service. Even received notifications via email and text confirming. No one sho When I scheduled my first oil change on the Genesis issued app…valet service. Even received notifications via email and text confirming. No one showed up. Forty five minutes after that I phoned the dealership… to learn that their dealership doesn’t recognize communication from the app. On one of my most recent service appointment. Oil change. Tire rotation. Took two hours. Seems like an extremely long wait time. My feeling is every time I have brought this vehicle in for some type of service…there is always an up sell…while I really like my GV80 I will seriously consider another dealership next time. More

Brought the car in for an A/C check, as it was blowing cool air, not cold. Lots of cars at check in meant a longer check in time, but not bad. My regular service advisor, Ron Stelle, saw to it that I wa cool air, not cold. Lots of cars at check in meant a longer check in time, but not bad. My regular service advisor, Ron Stelle, saw to it that I was immediately taken care of. Initially given a wait time of 90 minutes, Ron was back to me in 20 minutes with the issue resolved. This is one busy service department, but people like Ron make the experience seamless. Thanks, Ron. More

Derak Kordes was great. Everything done and ready to go when I returned. Great guy. Everything done and ready to go when I returned. Great guy. More

Scheduling online is easy, service department team is pleasant and upfront with pricing and estimates, then communicated via text throughout appointment. pleasant and upfront with pricing and estimates, then communicated via text throughout appointment. More

Alex is an efficient service advisor. Always have a good experience there, clean and stocked. Always have a good experience there, clean and stocked. More

Customer service really bad , they made wait unnecesary 70 mins , the agent was talking and not following up to the orders 70 mins , the agent was talking and not following up to the orders More

I just went for a oil change ADAM GILLIAN help me,He answer all of my questions that I had about my car .. very good guy.. answer all of my questions that I had about my car .. very good guy.. More

Service advisor, Eddie, was prompt in addressing the oil consumption issue my 2018 Sonata was facing. After all the tests engine replacement was approved and replaced. Loaner car was provided when the car w consumption issue my 2018 Sonata was facing. After all the tests engine replacement was approved and replaced. Loaner car was provided when the car was in the shop. I was happy with the experience and working with Eddie. More