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Napleton's Valley Hyundai
Aurora, IL
2,601 Reviews
Edward W. Napleton, opened his first automotive business in 1931 on Chicago's South Side. With a $700 loan, a strong work ethic and a belief in common courtesy, he opened the Napleton Buick Service Station. Francis Napleton, Edward's son, was by his side to help foster the growth of the young business in its early years.
Napleton's first dealership was a DeSoto franchise, and when that brand was discontinued with little warning, Napleton quickly aligned itself with another Chrysler nameplate, Plymouth, eventually being awarded several additional franchises. Edward and Francis both believed in hard work and exceptional customer service, values that they passed down to the next generation of Napletons. Five of Francis' eight children have worked in the auto business their entire lives.
Edward F. ("Ed") Napleton, Francis' son, is a third-generation auto dealer. He began his career as a kid sweeping the floors at the dealership owned by his father and grandfather. He moved up the ranks, serving as a technician, then in sales and finance, and eventually as a general manager. At just 23 years of age, Ed became the youngest car dealer in the United States when he was awarded a Pontiac dealership in Blue Island, Illinois.
Today, the Ed Napleton Family operates more than 74 franchises in seven states. Taking pride in helping each community they live and work in, the Napleton Family name has become synonymous with excellence and teamwork. What started as a small family-owned business has blossomed into one of the most forward-thinking dealership groups in the country. Four of Ed's five children have proudly joined him in pursuing the family business and have a hand in the company's day-to-day operations.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 2,601 reviews
December 20, 2023
I have nothing but amazing things to say about Napleton’s Valley Hyundai, and especially our salesman, Brandon! Valley Hyundai, and especially our salesman, Brandon! More
by HayleyM
Employees Worked With
December 19, 2023
Great customer service. Everyone was so helpful and understanding. The sales consultant Brandon was so patient. Everyone was so helpful and understanding. The sales consultant Brandon was so patient. More
by shadarogers
December 16, 2023
Batoul is amazing she is one of the best salespeople I’ve had an rencounter with had an rencounter with More
by Ronnie
December 08, 2023
I have bought 4 Hyundai's from this dealership and always receive exceptional service in the sales process and when I have brought cars in for any service. receive exceptional service in the sales process and when I have brought cars in for any service. More
by XAssistant
December 07, 2023
This was the worst dealership I dealt with when looking for a new car. Understating the price and lying to your face. Go anywhere but here for your nectar new car. for a new car. Understating the price and lying to your face. Go anywhere but here for your nectar new car. More
by ffl1958
December 05, 2023
Yosh is great. Does everything. Be comfortable. Know’s his xxxx. Don’t feel pressured. Say what you want. Nicely ! Everyone there is OK. Does everything. Be comfortable. Know’s his xxxx. Don’t feel pressured. Say what you want. Nicely ! Everyone there is OK. More
by david
Employees Worked With
December 02, 2023
Very accommodating, and gets you what you want. Also very affordable, feels like your buying a car that leads to a second family Also very affordable, feels like your buying a car that leads to a second family More
by Mnieweglowski
