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Napleton's Valley Hyundai

Aurora, IL

Overview
Employees
Reviews
Vehicles
4.6
2,601 Reviews
Edward W. Napleton, opened his first automotive business in 1931 on Chicago's South Side. With a $700 loan, a strong work ethic and a belief in common courtesy, he opened the Napleton Buick Service Station. Francis Napleton, Edward's son, was by his side to help foster the growth of the young business in its early years. Napleton's first dealership was a DeSoto franchise, and when that brand was discontinued with little warning, Napleton quickly aligned itself with another Chrysler nameplate, Plymouth, eventually being awarded several additional franchises. Edward and Francis both believed in hard work and exceptional customer service, values that they passed down to the next generation of Napletons. Five of Francis' eight children have worked in the auto business their entire lives. Edward F. ("Ed") Napleton, Francis' son, is a third-generation auto dealer. He began his career as a kid sweeping the floors at the dealership owned by his father and grandfather. He moved up the ranks, serving as a technician, then in sales and finance, and eventually as a general manager. At just 23 years of age, Ed became the youngest car dealer in the United States when he was awarded a Pontiac dealership in Blue Island, Illinois. Today, the Ed Napleton Family operates more than 74 franchises in seven states. Taking pride in helping each community they live and work in, the Napleton Family name has become synonymous with excellence and teamwork. What started as a small family-owned business has blossomed into one of the most forward-thinking dealership groups in the country. Four of Ed's five children have proudly joined him in pursuing the family business and have a hand in the company's day-to-day operations.
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4333 Ogden Ave.

Aurora, IL

60504

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Showing 2,601 reviews

October 14, 2023

Loved working with Faiz! Provided great information and was very helpful! Great car buying experience. More

by Jmmeyers
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Al Abbas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Faiz Mirza
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Oct 16, 2023 -

Napleton's Valley Hyundai responded

Hi, thank you so much for your feedback! Faiz will be very happy to hear about your kind words and high star rating! Safe travels!

October 14, 2023

Donna was great to work with and made the process simple and easy. Highly recommended! More

by Nick
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Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Donna
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Oct 16, 2023 -

Napleton's Valley Hyundai responded

Hi Nick, we're happy to hear you had such a positive experience with Donna! Thanks for the recommendation and have an amazing day!

October 14, 2023

We are very happy with our purchase. After some initial miscommunication in the negotiations, they went above and beyond to make things right with us. More

by AimeeE
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Purchase Time
Recommend Dealer
Yes
Employees Worked With
Maria
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Oct 16, 2023 -

Napleton's Valley Hyundai responded

Hello, we appreciate you taking the time to leave us this feedback. If you have any further questions, please don't hesitate to reach out!

October 13, 2023

Excelente servicio, muy amables y son bilingues. 100% recomendado. Te explican todo muy a detalle More

by Juan velasco
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Yosimar Navarro
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 15, 2023 -

Napleton's Valley Hyundai responded

Hola, ¡muchas gracias por compartir tu reciente experiencia con nosotros, Juan! ¡Trabajamos duro para brindar a cada uno de nuestros clientes la mejor experiencia automotriz! ¡Esperamos verte de nuevo!

October 13, 2023

Daniel was a great help, especially being so new! Thanks for helping us buy our first electric car More

by adamr6
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daniel Cabac
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Oct 15, 2023 -

Napleton's Valley Hyundai responded

Hi, we are pleased to hear of your experience with us. Customer satisfaction is one of our top priorities and we're glad to know Daniel was so helpful! Safe travels!

October 12, 2023

Rick and Donna were amazing to work with. Both went above and beyond. Thank you for everything!! More

by lisaClemen73
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richard Cunningham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Deb Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Donna Fields
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Oct 12, 2023 -

Napleton's Valley Hyundai responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

October 12, 2023

This was the best place to buy a car. Jordan was amazing as well as Deb. Best service ever. Highly recommend. More

by Bernie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jordan Kabranov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Deb Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 12, 2023 -

Napleton's Valley Hyundai responded

Hi Bernie, thank you so much for sharing your recent experience with us! We work hard to provide each of our clients with the best automotive experience! We hope to see you again!

October 12, 2023

Helpful explanations for questions very personable pleasure to talk to the salesman Good cars decent prices More

by lukepierce3057
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Faiz
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Oct 15, 2023 -

Napleton's Valley Hyundai responded

Hi, thank you so much for sharing your recent experience with us! We work hard to provide each of our clients with the best automotive experience! We hope to see you again!

October 12, 2023

He was Friendly. Efficient and pleasant. Fun to work with. I would recommend him to friends More

by seleneandsteve
Sales Price Transparency
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Faiz
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Oct 15, 2023 -

Napleton's Valley Hyundai responded

Hi, we're happy to hear you had such a positive experience with our team! Our team is available should you require any extra help.

October 11, 2023

Jordan and Mark we’re great helping me getting my new car . Thank you guys More

by Brian
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jordan Kabranov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Wenc
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 12, 2023 -

Napleton's Valley Hyundai responded

Hi Brian, we're glad to hear you found our staff to be so informative and helpful. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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