Back

Napleton's Valley Hyundai

Aurora, IL

4.6
2,625 Reviews
Edward W. Napleton, opened his first automotive business in 1931 on Chicago's South Side. With a $700 loan, a strong work ethic and a belief in common courtesy, he opened the Napleton Buick Service Station. Francis Napleton, Edward's son, was by his side to help foster the growth of the young business in its early years. Napleton's first dealership was a DeSoto franchise, and when that brand was discontinued with little warning, Napleton quickly aligned itself with another Chrysler nameplate, Plymouth, eventually being awarded several additional franchises. Edward and Francis both believed in hard work and exceptional customer service, values that they passed down to the next generation of Napletons. Five of Francis' eight children have worked in the auto business their entire lives. Edward F. ("Ed") Napleton, Francis' son, is a third-generation auto dealer. He began his career as a kid sweeping the floors at the dealership owned by his father and grandfather. He moved up the ranks, serving as a technician, then in sales and finance, and eventually as a general manager. At just 23 years of age, Ed became the youngest car dealer in the United States when he was awarded a Pontiac dealership in Blue Island, Illinois. Today, the Ed Napleton Family operates more than 74 franchises in seven states. Taking pride in helping each community they live and work in, the Napleton Family name has become synonymous with excellence and teamwork. What started as a small family-owned business has blossomed into one of the most forward-thinking dealership groups in the country. Four of Ed's five children have proudly joined him in pursuing the family business and have a hand in the company's day-to-day operations.
Contact Dealership

4333 Ogden Ave.

Aurora, IL

60504

Directions

By Type

Showing 2,625 reviews

July 04, 2025

Stay away! My experience was horrible. CPO car had chipped window, undisclosed damage and was dirty. Additionally add-ons that were presented to be on every car More

by conniekreutzer1
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
Stephanie Ferrer
June 27, 2025

My experience was perfect, I came in knowing exactly what I wanted but still was unsure if I wanted to go through with the purchase, however, Yosimar was able to explain and assure me numbers and rates that More

by Princej12
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Deb Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yosimar Navarro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 29, 2025 -

Napleton's Valley Hyundai responded

Hello, we are pleased to hear of your experience with us. Customer satisfaction is one of our top priorities and we're glad to know our staff was so helpful! We are always more than happy to assist you if anything else comes up. Take care!

June 26, 2025

Justin is the best salesman I have ever worked with. Super nice, low pressure, and super accommodating. Mark the sales manager is a true professional and answered all our questions! More

by Lisa
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Wenc
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin
Jun 26, 2025 -

Napleton's Valley Hyundai responded

Hello Lisa, we're happy you found our staff Justin and Mark to be so supportive during your experience here at Napleton's Valley Hyundai. We are always more than happy to assist you if anything else comes up. Take care!

June 25, 2025

After a rocky start with biz dev acting like they were sales I started working with Daniel Cabac in person and he was able to put everything on track. More

by scott.reaska
Recommend Dealer
Yes
Employees Worked With
Daniel Cabac
Jun 27, 2025 -

Napleton's Valley Hyundai responded

Hello, we appreciate you taking the time to leave us this feedback. Please let us know if there is anything else we can do for you; we are more than happy to help!

June 24, 2025

Cesar did a great job helping me out and answering all my questions! The rest of the team were also excellent and very friendly and personable. They made buying the car a fantastic experience and would high More

by Stevesolch1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Wenc
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 27, 2025 -

Napleton's Valley Hyundai responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Please let us know if there is anything else we can do for you; we are more than happy to help!

June 23, 2025

Had a great experience from beginning to end. Jose Serrano took the time to find the right vehicle for me. Explained all the features and made sure I was set to just enjoy my new Sonata. More

by npirtle24
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Serrano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 25, 2025 -

Napleton's Valley Hyundai responded

Hello, we're glad to hear you found Jose to be so informative and helpful. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 22, 2025

I worked with a sales rap by the name of Allan Hunter. He answered every question and now has me thinking more of a upgraded hyundai. I would prefer this dealership and that salesman to all. More

by deb0918
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Allan Hunter
Jun 25, 2025 -

Napleton's Valley Hyundai responded

Hello, we're glad to hear you found Allan to be so informative and helpful. Feel free to reach out to us if you need anything. Have a wonderful day.

June 21, 2025

Had a great interaction with Cesar, very kind and helpful and answered questions I had. More

by S Gonzalez
Recommend Dealer
Yes
Employees Worked With
Cesar Zamora
Jun 23, 2025 -

Napleton's Valley Hyundai responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you have a great day!

June 21, 2025

Hi thank you for your support thanks for the help salesperson are so kind and so helpful Salesperson Cesar Zamora was really nice and professional doing his job very respectful and efficient thank More

by Olivan73
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cesar Zamora
Jun 24, 2025 -

Napleton's Valley Hyundai responded

Hi, we are pleased to hear of your experience with us. Customer satisfaction is one of our top priorities and we're glad to know our staff was so helpful! We are always more than happy to assist you if anything else comes up. Take care!

June 17, 2025

I had the pleasure of working with Stephanie. I went to the dealership already knowing which car I was looking to purchase. She easily guided me through the process, and in a timely manner. Any q More

by xbatgirl3003x
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Stephanie Ferrer
Jun 19, 2025 -

Napleton's Valley Hyundai responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! Please don't hesitate to reach out if there's anything additional we can do for you.

1
...