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Napleton's Valley Hyundai

Aurora, IL

4.6
2,636 Reviews
Edward W. Napleton, opened his first automotive business in 1931 on Chicago's South Side. With a $700 loan, a strong work ethic and a belief in common courtesy, he opened the Napleton Buick Service Station. Francis Napleton, Edward's son, was by his side to help foster the growth of the young business in its early years. Napleton's first dealership was a DeSoto franchise, and when that brand was discontinued with little warning, Napleton quickly aligned itself with another Chrysler nameplate, Plymouth, eventually being awarded several additional franchises. Edward and Francis both believed in hard work and exceptional customer service, values that they passed down to the next generation of Napletons. Five of Francis' eight children have worked in the auto business their entire lives. Edward F. ("Ed") Napleton, Francis' son, is a third-generation auto dealer. He began his career as a kid sweeping the floors at the dealership owned by his father and grandfather. He moved up the ranks, serving as a technician, then in sales and finance, and eventually as a general manager. At just 23 years of age, Ed became the youngest car dealer in the United States when he was awarded a Pontiac dealership in Blue Island, Illinois. Today, the Ed Napleton Family operates more than 74 franchises in seven states. Taking pride in helping each community they live and work in, the Napleton Family name has become synonymous with excellence and teamwork. What started as a small family-owned business has blossomed into one of the most forward-thinking dealership groups in the country. Four of Ed's five children have proudly joined him in pursuing the family business and have a hand in the company's day-to-day operations.
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4333 Ogden Ave.

Aurora, IL

60504

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Showing 2,636 reviews

July 29, 2025

Our experience with Stephanie was great. She was helpful through the entire process. Very happy with our purchase. More

by christypolus1
Recommend Dealer
Yes
Employees Worked With
Stephanie
Jul 30, 2025 -

Napleton's Valley Hyundai responded

Hi, thank you for your support! We're happy we could help. Please don't hesitate to reach out if there's anything additional we can do for you.

July 25, 2025

Dion Allen was wonderful to work with. Professional and knowledgeable - 10 out of 10. Highly recommended. More

by Janene
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Omar Colon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dion Allen
Jul 27, 2025 -

Napleton's Valley Hyundai responded

Janene, we appreciate you choosing Napleton's Valley Hyundai! Please let us know if you have any additional questions about your new vehicle and we will be more than happy to assist you!

July 20, 2025

Stephanie Ferrer. She is very professional and helped me purchase a car for my Daughter. Thank you!! More

by Nhia kong
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
STEPHANIE FERRER
Jul 22, 2025 -

Napleton's Valley Hyundai responded

Hi, we are pleased to hear of your experience with us. Customer satisfaction is one of our top priorities and we're glad to know our staff was so helpful! Thank you, and have a fantastic day!

July 18, 2025

Walked in and Received excellent service from Cesar, and drove away happy. Thank you Cesar More

by Ernie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cesar Zamora
Jul 20, 2025 -

Napleton's Valley Hyundai responded

Hi, we're glad to hear our staff took such great care of you, Ernie! We hope we can continue to be of service to you down the road!

July 12, 2025

I recently purchased a car from cesar zamora , and the experience was outstanding! From the moment I walked in, the staff was friendly, knowledgeable, and eager to help. Cesar zamora was especially helpf More

by alazae1010
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Wenc
5.0
This rating includes all reviews, with more weight given to recent reviews.
Deb Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : ceaser zamora
Jul 14, 2025 -

Napleton's Valley Hyundai responded

Hi, we're glad to hear you found our staff to be so informative and helpful. Please let us know if there is anything else we can do for you; we are more than happy to help!

July 12, 2025

Shout out to Cesar for helping me find my daughter a car. Cesar costumer service was top notch, you dont find that very often. What I loved most about this dealership everyone we encountered from manger to f More

by CindyB
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ann Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Omar Colon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Wenc
5.0
This rating includes all reviews, with more weight given to recent reviews.
Deb Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 14, 2025 -

Napleton's Valley Hyundai responded

Hi Cindyb, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope to see you soon!

July 11, 2025

A family member referred Hyundai of Naperville to me. We walked into the dealership and everyone was very friendly, professional, and knowledgeable. Our salesman Oscar was very friendly and took the time More

by Monica Cuellar
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Oscar
Jul 14, 2025 -

Napleton's Valley Hyundai responded

Hi Monica, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. Thanks again for the recommendation, and have an amazing day!

July 10, 2025

A great experience all around! Stephanie was awesome to work with. They worked with us on financing and the price was lower than many dealers. More

by veranda.analyst1g
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stephanie
Jul 13, 2025 -

Napleton's Valley Hyundai responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Feel free to reach out to us if you need anything. Have a wonderful day.

July 09, 2025

Very helpful, knowledgeable, friendly. Dion and Mark made the whole process easy and enjoyable. Thank you for your help. More

by Renata Pivonka
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Wenc
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dion
Jul 11, 2025 -

Napleton's Valley Hyundai responded

Hi Renata, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

July 06, 2025

Everyone at this dealership is very friendly and helpful. We appreciated the help we received from Jose Serrano-Blanco! More

by craftycarol50
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Serrano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 07, 2025 -

Napleton's Valley Hyundai responded

Hi, thank you for your support! We're happy we could help. Please let us know if there is anything else we can do for you; we are more than happy to help!

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