Napleton's South Orlando Chrysler Jeep Dodge Ram
Kissimmee, FL
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday 10:30 AM - 7:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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Showing 310 reviews
Bait & Switch. Liars. Anti-Caucasian racists. Took advantage of a kind woman in terrible need of a vehicle and issues with her credit. Stay far away from this place. They have been reported to appr advantage of a kind woman in terrible need of a vehicle and issues with her credit. Stay far away from this place. They have been reported to appropriate government offices. More
Omar Rios is the man! I swear that guy could sell water to a fish. I'm saving money to get myself a truck through him. Humble salesman, No hassling. to a fish. I'm saving money to get myself a truck through him. Humble salesman, No hassling. More
Larry Von Wryeza from the service department is legitimately the best thing about this place. The man is a saint. I came in for a recall and repair and he helped me out quite a bit. legitimately the best thing about this place. The man is a saint. I came in for a recall and repair and he helped me out quite a bit. More
Highly recommend!! Our Service Provider Jay was AMAZING!! He was professional, friendly and transparent throughout the process of our car being worked on. Jay was up front with cost and explained in detail e He was professional, friendly and transparent throughout the process of our car being worked on. Jay was up front with cost and explained in detail everything that was done on our vehicle. Jay provided FIVE STAR SERVICE and made a stressful car situation less intimidating and upsetting. A REAL ASSET to Napleton Kissimmee-Clermont Chrysler Jeep DODGE RAM! More
Thank you to Sasha at Napleton’s Kissimmee, great and quick service! They provided an early appointment and helped me promptly and efficiently. Keep up the good work. quick service! They provided an early appointment and helped me promptly and efficiently. Keep up the good work. More
These people play the old bait and switch game. Called last night to schedule a test drive this morning. Received a verification call this morning to confirm the appointment. Drove 30 miles to see the ca last night to schedule a test drive this morning. Received a verification call this morning to confirm the appointment. Drove 30 miles to see the car only to be told the car sold LAST NIGHT!! Stay away from these people!!!!! More
My Town & Country minivan has been out of service for more than 4 weeks. I can't get my vehicle repaired Because of the Mopar extended warranty. I haven't heard from the service advisor I've called Mopa more than 4 weeks. I can't get my vehicle repaired Because of the Mopar extended warranty. I haven't heard from the service advisor I've called Mopar there refusing to repair my vehicle. I feel like the dealership and the extended warranty company are playing the blaming game. No one has followed up im sitting here waiting to try to get my vehicle repaired it seems like no cares. I'm told my repair is covered but to complete the process of repairing the vehicle there asking me to pay for part of the service How can something that is covered on their extended warranty be asked of a customer to pay part of the service to fix the vehicle. I would think that the dealership would work harder to get my vehicle fixed to keep me as a happy customer right now and not very happy with the situation from the process of writing to Mopar Chrysler and dealership napleton. Waiting more than 4 weeks to have this resolved is ridiculous. More
Larry from service was Awsome friendly knowledgeable and timely I appreciated him Your phone customer service was awful it took several phone calls with several people and being put on hold to make a serv timely I appreciated him Your phone customer service was awful it took several phone calls with several people and being put on hold to make a service appointment it gave me a horrible first impression More
NEVER BUY FROM THESE PEOPLE. I GOT SCAMMED AND THEY WOULDNT DO NOTHING ABOUT IT. RUN AWAY!!! RUN AWAY QUICKLY! PAID CASH AND I CANT EVEN DRIVE IT WOULDNT DO NOTHING ABOUT IT. RUN AWAY!!! RUN AWAY QUICKLY! PAID CASH AND I CANT EVEN DRIVE IT More
DO NOT GO HERE! DO NOT WASTE YOUR TIME! THESE PEOPLE ARE CROOKS! I am absolutely disgusted at the horrible service I received here at this dealership! Every person in this dealership is incompetent. They ne CROOKS! I am absolutely disgusted at the horrible service I received here at this dealership! Every person in this dealership is incompetent. They never asked me if I had extended warranty and they decided to complete a repair on my car without a diagnosis code to make sure I paid out of my pocket. When I dropped my car off it literally took the service guy 50 mins to come to my car to ask my what was wrong and obviously he didn’t listen at all. I’m so disappointed in this service. These ppl repaired things I didn’t need repaired. LISTEN TO THE REVIEWS, not the FAKE ONES. These people didn’t even call me to DISCUSS my car repairs, unprofessional, unorganized, unethical CROOKS. PLEASE DON’T GO TO THIS DEALERSHIP. Drive a little further and save yourself. More