Napleton's South Orlando Chrysler Jeep Dodge Ram

$579 for license plate light. Total RIP off. Oscar got no customer service knowledge. Won't go back there again nor will anyone I know. customer service knowledge. Won't go back there again nor will anyone I know. More

This is the second time we take our Jeep Wrangler Sahara This is the second time we take our Jeep Wrangler Sahara in for service. Both times have been unpleasant. They keep the car for a few days promising This is the second time we take our Jeep Wrangler Sahara in for service. Both times have been unpleasant. They keep the car for a few days promising it’ll be ready “tomorrow” they don’t communicate to let you know what’s going on with your vehicle. Also they don’t even provide a rental when you leave your vehicle for multiple days because they can’t get their service information in order. My husband missed work Thursday and Friday because him and I work in opposite directions. We’re very unhappy! Our Jeep has been there for 5 days and counting! You call them and it takes a few tries just to speak with a service person. After this experience we will find another dealership for our services. More

Omar Rios is the man! I swear that guy could sell water to a fish. I'm saving money to get myself a truck through him. Humble salesman, No hassling. to a fish. I'm saving money to get myself a truck through him. Humble salesman, No hassling. More

Larry Von Wryeza from the service department is legitimately the best thing about this place. The man is a saint. I came in for a recall and repair and he helped me out quite a bit. legitimately the best thing about this place. The man is a saint. I came in for a recall and repair and he helped me out quite a bit. More

Highly recommend!! Our Service Provider Jay was AMAZING!! He was professional, friendly and transparent throughout the process of our car being worked on. Jay was up front with cost and explained in detail e He was professional, friendly and transparent throughout the process of our car being worked on. Jay was up front with cost and explained in detail everything that was done on our vehicle. Jay provided FIVE STAR SERVICE and made a stressful car situation less intimidating and upsetting. A REAL ASSET to Napleton Kissimmee-Clermont Chrysler Jeep DODGE RAM! More

Thank you to Sasha at Napleton’s Kissimmee, great and quick service! They provided an early appointment and helped me promptly and efficiently. Keep up the good work. quick service! They provided an early appointment and helped me promptly and efficiently. Keep up the good work. More

These people play the old bait and switch game. Called last night to schedule a test drive this morning. Received a verification call this morning to confirm the appointment. Drove 30 miles to see the ca last night to schedule a test drive this morning. Received a verification call this morning to confirm the appointment. Drove 30 miles to see the car only to be told the car sold LAST NIGHT!! Stay away from these people!!!!! More

My Town & Country minivan has been out of service for more than 4 weeks. I can't get my vehicle repaired Because of the Mopar extended warranty. I haven't heard from the service advisor I've called Mopa more than 4 weeks. I can't get my vehicle repaired Because of the Mopar extended warranty. I haven't heard from the service advisor I've called Mopar there refusing to repair my vehicle. I feel like the dealership and the extended warranty company are playing the blaming game. No one has followed up im sitting here waiting to try to get my vehicle repaired it seems like no cares. I'm told my repair is covered but to complete the process of repairing the vehicle there asking me to pay for part of the service How can something that is covered on their extended warranty be asked of a customer to pay part of the service to fix the vehicle. I would think that the dealership would work harder to get my vehicle fixed to keep me as a happy customer right now and not very happy with the situation from the process of writing to Mopar Chrysler and dealership napleton. Waiting more than 4 weeks to have this resolved is ridiculous. More