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Napleton's South Orlando Chrysler Jeep Dodge Ram

Kissimmee, FL

2.9
310 Reviews
Buying a new vehicle is a big decision, which is why the staff at Napleton Kissimmee Chrysler Dodge Jeep Ram takes every measure to make the entire process as hassle-free and easy as possible. We have well maintained new and pre-owned inventories of the latest from Chrysler, Dodge, Jeep, and RAM. We provide the same care to our customers in our finance, service and parts departments as well.
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1460 East Osceola Parkway

Kissimmee, FL

34744

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Showing 310 reviews

April 21, 2021

Bait & Switch. Liars. Anti-Caucasian racists. Took advantage of a kind woman in terrible need of a vehicle and issues with her credit. Stay far away from this place. They have been reported to appr More

by 56iggy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
George - Sales Manager
April 02, 2021

Omar Rios is the man! I swear that guy could sell water to a fish. I'm saving money to get myself a truck through him. Humble salesman, No hassling. More

by USVI_35
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Omar Rios
Apr 05, 2021 -

Napleton's South Orlando Chrysler Jeep Dodge Ram responded

Hi, we are very happy to have provided you with such a positive experience! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels! Napleton's Kissimmee Chrysler Dodge Jeep Ram (407) 483-7700

March 30, 2021

Larry Von Wryeza from the service department is legitimately the best thing about this place. The man is a saint. I came in for a recall and repair and he helped me out quite a bit. More

by T.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Von Wryeza
Mar 31, 2021 -

Napleton's South Orlando Chrysler Jeep Dodge Ram responded

Hello, thank you for your support! We're happy Larry could help. We hope you continue to choose us for all your automotive needs. Take care! Napleton's Kissimmee Chrysler Dodge Jeep Ram (407) 483-7700

March 18, 2021

Highly recommend!! Our Service Provider Jay was AMAZING!! He was professional, friendly and transparent throughout the process of our car being worked on. Jay was up front with cost and explained in detail e More

by Heatherhargreaves
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay
Mar 20, 2021 -

Napleton's South Orlando Chrysler Jeep Dodge Ram responded

Thank you so much for your positive comments about Napleton's Kissimmee Chrysler Dodge Jeep Ram! Please don't hesitate to reach out if there's anything additional we can do for you.

March 17, 2021

Thank you to Sasha at Napleton’s Kissimmee, great and quick service! They provided an early appointment and helped me promptly and efficiently. Keep up the good work. More

by Patmarti
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sasha solo
Mar 19, 2021 -

Napleton's South Orlando Chrysler Jeep Dodge Ram responded

Hello, thank you so much for your feedback! Sasha will be very happy to hear about your kind words and high star rating! Napleton's Kissimmee Chrysler Dodge Jeep Ram (407) 483-7700

March 15, 2021

These people play the old bait and switch game. Called last night to schedule a test drive this morning. Received a verification call this morning to confirm the appointment. Drove 30 miles to see the ca More

by Mason364
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Nick Salerno, Alison Bogdan, Danielle Lee
Mar 17, 2021 -

Napleton's South Orlando Chrysler Jeep Dodge Ram responded

Hi, we are so disappointed to learn of this situation you have described. If you would be willing, we would like to try and turn your experience around. When you have a chance, please reach out to us at (407) 483-7700 and we will do our best to make this better.

March 10, 2021

My Town & Country minivan has been out of service for more than 4 weeks. I can't get my vehicle repaired Because of the Mopar extended warranty. I haven't heard from the service advisor I've called Mopa More

by loulovecar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tony
Mar 12, 2021 -

Napleton's South Orlando Chrysler Jeep Dodge Ram responded

Lou, thanks for reaching out to us. We work hard to provide each of our clients with the best automotive experience, but it sounds like we really let you down. If you would be willing, we would like to try and turn your experience around. When you have a chance, please reach out to us at (407) 483-7700 and we will do our best to make this better. We hope to hear from you. Napleton's Kissimmee Chrysler Dodge Jeep Ram (407) 483-7700

Mar 12, 2021 -

loulovecar responded

Who should I ask to speak with.

March 06, 2021

Larry from service was Awsome friendly knowledgeable and timely I appreciated him Your phone customer service was awful it took several phone calls with several people and being put on hold to make a serv More

by Sherryglicker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry
February 27, 2021

NEVER BUY FROM THESE PEOPLE. I GOT SCAMMED AND THEY WOULDNT DO NOTHING ABOUT IT. RUN AWAY!!! RUN AWAY QUICKLY! PAID CASH AND I CANT EVEN DRIVE IT More

by Shirley Richardson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Cory and Brandon, Nick Salerno, Brian Hessler, Annie Adorno, Alison Bogdan, Danielle Lee
Mar 02, 2021 -

Napleton's South Orlando Chrysler Jeep Dodge Ram responded

Hello Shirley, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. If you would be willing, we would like to try and turn your experience around. When you have a chance, please reach out to us at (407) 483-7700 and we will do our best to make this better. Napleton's Kissimmee Chrysler Dodge Jeep Ram (407) 483-7700

February 26, 2021

DO NOT GO HERE! DO NOT WASTE YOUR TIME! THESE PEOPLE ARE CROOKS! I am absolutely disgusted at the horrible service I received here at this dealership! Every person in this dealership is incompetent. They ne More

by The80sdoc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Larry, Nick Salerno, Brian Hessler, Annie Adorno, Alison Bogdan, Danielle Lee
Mar 01, 2021 -

Napleton's South Orlando Chrysler Jeep Dodge Ram responded

Hello, thank you for reaching out to us. We work hard to provide each of our clients with the best automotive experience, but it sounds like we really let you down. Please reach out to us at (407) 483-7700 so we can discuss the details of your visit in hopes of restoring your confidence back in our dealership. We hope to hear from you. Napleton's Kissimmee Chrysler Dodge Jeep Ram (407) 483-7700

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