Napleton's South Orlando Chrysler Jeep Dodge Ram

Nice clean dealership. Salesman Carmelo was awesome to deal with. He seemed like he worked for the customer. Very positive experience. Definately recommend Napleton and the people that work there. deal with. He seemed like he worked for the customer. Very positive experience. Definately recommend Napleton and the people that work there. More

We were on the market for a vehicle for my mother-in-law who has never owned a new vehicle in her life. Ryan and the management team were determined to help her get into a vehicle. Finally, the pieces of who has never owned a new vehicle in her life. Ryan and the management team were determined to help her get into a vehicle. Finally, the pieces of the puzzle came together and she drove off the lot with a 2011 Jeep Compass with no money out of pocket. Often, dealers would scoff at having to work extra hard to get a deal. However, the Napleton team did not hesitate to forge a victory. Thanks guys! More

Salesperson ( Chris Hopkins ) was extremely knowledgeable of the product, spent time with us showing the features and benefits of several models. We test drove two models and he again was very knowledgeable of the product, spent time with us showing the features and benefits of several models. We test drove two models and he again was very knowledgeable of the product. He was most patient with us and made sure we had the answers to our questions in order to choose the vehicle we wanted. He made sure we found the right vehicle at the right price, and we are thrilled. He made this purchase experience most enjoyable and as I expressed to Chris, when we are ready for another vehicle, we will be back to your dealership to see him and his management support team. We will also express our delight to family, friends and neighbors. Thank You, for an extremely enjoyable major purchase experience. More

I went in to buy a new Jeep Grand Cherokee. I had already been to another dealership and had a terrible experience. After finding the one I wanted, Ryan, Mike, and Mark made the deal happen. They were all po been to another dealership and had a terrible experience. After finding the one I wanted, Ryan, Mike, and Mark made the deal happen. They were all polite and very helpful. They were able to work with the numbers and give me what I wanted for my trade-in to get my payments to where I wanted them. I am now happily driving my new Grand Cherokee around town. I would definitely recommend sending someone out here to buy a car. More

My wife and I needed two dependable vehicles and we didn't think it would be possible to achieve for a while. We walked into Napleton Kissimmee, and Terrence said "we can work something out that meets didn't think it would be possible to achieve for a while. We walked into Napleton Kissimmee, and Terrence said "we can work something out that meets your budget." I was in complete denial about the whole process. Terrence found us two cars which we absolutley fell in love with, a Jeep Compass and a Dodge Nitro. I was still in denial about this deal working out to where it would fit our budget. Sales manager Mark said "i'm going to make this work for you." After a week of their endless efforts, we now have two dependable and enjoyable vehicles sitting in our driveway. Mark and Terrence made what I thought would be impossible, possible. My family is greatfull for their hard work and dedication to achieving customer satisfaction. More

As soon as we walked in, we were welcomed by their friendly staff and shown many different used car options. Greg spent quite a bit of time looking for the right car for us, including going to the Cle friendly staff and shown many different used car options. Greg spent quite a bit of time looking for the right car for us, including going to the Clermont dealership and explaining different options so we could find the perfect car. Everyone was very attentive and they were not pushy at all. We are happy to have found our car and will definitely recommend this dealership to friends in the future! More

I went to Napleton to buy a used Dodge Charger. In talking with the sales team, they convinced me to let them "earn their business" on a new vehicle. They were very fair in their negotiations and gave talking with the sales team, they convinced me to let them "earn their business" on a new vehicle. They were very fair in their negotiations and gave me a very good price for my trade in - my 2006 Pontiac GTO with 175k miles. I got a 2011 red Dodge Charger. They got it from another dealer and there was a problem with the computer. Without hesitation they lent me another brand new black Charger to drive and test out for 2 days and then got me another brand new red Charger which I am very happy with. They were professional and courteous and worked with me to get me what I needed. I would recommend giving them a chance. More

COMPRE UN CARRO EN ESE DEALER Y NO ME QUICIERON HONRRAR LA GARANTIA SE TARDARON DEMACIADO EL CARRO ME LO ENTREGARON CON LA PINTURA MACHADA Y ME FUE MEJOR IR A OTRO LUGAR PARA PULIR LA PINTURA.LLEGUE POR LA LA GARANTIA SE TARDARON DEMACIADO EL CARRO ME LO ENTREGARON CON LA PINTURA MACHADA Y ME FUE MEJOR IR A OTRO LUGAR PARA PULIR LA PINTURA.LLEGUE POR LA PROMOCION DE GARANTIA DE POR VIDA,PRIMERO ME DIGERON QUE ERA GRATIS Y DESPUES ME COBRARON 300. DOLARES.REALMENTE COMPRE EN ESE LUGAR POR QUE LO PINTAN MUY BONITO EN EL ANUCIO DE INTERNET PERO LA REALIDAD QUE SON UNOS SANGRONES,DESPUES QUE TE VENDEN EL CARRO NO LE IMPORTA LO DEMAS.REFERENTE AL DEP DE SERVICIO NO E TENIDO LA OPORTUNIDAD DE VISITARLO. More

First of all, I called them to see if they had a Mustang Convertible available in their Kissimee location. They said they would call me back in 5 minutes and of course never did. Out of faith the wife and Convertible available in their Kissimee location. They said they would call me back in 5 minutes and of course never did. Out of faith the wife and I visited them and the salesman we had did not seem to know his right from left. He did not want to search for the car we were looking for. When we shifted gears and inquired about used Avengers, we asked multiple times what the prices were and finally he stated that he would not divulge a price unless we were ready to buy! What the xxxx were we doing there then, ordering pizza? Needless to say we went off on him and told him we would never buy from this dealership if he represented all of it. Stay away!!!!!! More

Service staff, arogent as though take it or leave it. Didnt even want to see the car. Just sat in office no movement to help. Problems with Chrysler 300 for gear lever problems. just said it pastic over Didnt even want to see the car. Just sat in office no movement to help. Problems with Chrysler 300 for gear lever problems. just said it pastic override would aso break soon and strand me. Sid may be a recall but didnt if or know when More