Napleton's South Orlando Chrysler Jeep Dodge Ram
Kissimmee, FL
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday 10:30 AM - 7:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 310 reviews
Overall experience was awesome. Ryan was the best. Very friendly, patient and always smiling. I would recommed him anytime. I am very happy with my new purchase. friendly, patient and always smiling. I would recommed him anytime. I am very happy with my new purchase. More
As a foreigner having a vacation home in Florida there were a lot of different financing and other challenges to work with before being able to make the purchase. Ryan Eiland was from all the time very ac were a lot of different financing and other challenges to work with before being able to make the purchase. Ryan Eiland was from all the time very actively supporting the procedure. He seemed to be a very honest and great sales person with a lot of know-how about Chrysler 200 Convertible as a brand and the details about the purchase process with a foreign buyer. He was also supported by Anthony from the financing department. I sincerely thank them both about a great purchase experience. Thanks a lot! More
When my husband and I entered Napletons' showroom, Willie immediately greeted us and asked if he could do anything to help us. His smile was so warm and he was so reassuring that he could help us that he won immediately greeted us and asked if he could do anything to help us. His smile was so warm and he was so reassuring that he could help us that he won your confidence at once.He went to great length explaining the features of the car we wanted.Then, when we couldn't seem to get the numbers right to close the deal per the gentleman that came to our table, our heart sank.But then as we were going to leave the table, Willie handed me my credit card and his business card.He didn't say a word,he made eye contact and smiled.I knew then we may have a chance.We went home and the next day Willie called us to come back to the dealership. He had worked hard to get our figures right to purchase our car.He made my dream come true.I will always come to Willie to purchase in the future and I will recommend Napleton because Willie cared about the customer, my husband and myself. More
Bobby is the type of service salesman that looks for the solution for both the customer and the dealership. He is very pleasant person. He is very personable but still stays ver professional. Not only do solution for both the customer and the dealership. He is very pleasant person. He is very personable but still stays ver professional. Not only do I recommend Napleton to people I know but I always tell them to ask for Bobby Barnett he will do you right. Thank you Bobby More
I have a Jeep dealer around the corner of my house but actually drive over 90 minutes (one way) to go to Napleton for their service. Their team is great, courteous, friendly, professional and above all, actually drive over 90 minutes (one way) to go to Napleton for their service. Their team is great, courteous, friendly, professional and above all, honest. VERY HIGHLY RECOMMENDED TO EVERYONE!!!! After horrific treatment and dishonesty at other locations, I will never trust another dealer to service my jeep. It's Napleton in Kissimmee or bust! More
Great experience - ordered a new Jeep and everything was straight forward and no hassle. There was no pressure to do anything I didn't want to do and everyone was very friendly. I recommend this dealershi straight forward and no hassle. There was no pressure to do anything I didn't want to do and everyone was very friendly. I recommend this dealership highly. More
Minor warranty issues on My 2010 Challenger has brought me to the srvice dept. on a few occaisions. Bobby the service manager has always been pleasant and easy to work with. He takes the time to explain in me to the srvice dept. on a few occaisions. Bobby the service manager has always been pleasant and easy to work with. He takes the time to explain in detail the issues with the vehicle. This is a very busy service dept, but Bobby always manages to keep things flowing smoothly. Thanks for the great service! More
Greg was awesome! Very friendly and very knowledgeable. It was my first day of serious looking and still want to shop around. Sales manager didn't seem as willing to work with me on price. But I will be b It was my first day of serious looking and still want to shop around. Sales manager didn't seem as willing to work with me on price. But I will be back to deal with Greg when ready to buy. More
Every time I go here i am always welcome with open arms and the the ladies who greet you are very efficient and make sure you get in and out as fast as possible. SOnia has always been my contact person her and the the ladies who greet you are very efficient and make sure you get in and out as fast as possible. SOnia has always been my contact person here and she always points out any items that need my immediate attention before I leave the dealership. More
Tom worked well with me to answer all my questions and when a mishap occured where I had bought and paid for tires that were found to be no longer available, I was given the next best which ended up being when a mishap occured where I had bought and paid for tires that were found to be no longer available, I was given the next best which ended up being a $20 more per tire substitue, however Tom kept his quote with me and sold the new tire to me at the price we had already agreed upon. Pleased with overall experience, worked well to get me in and out quickly next day service. More