Napleton's South Orlando Chrysler Jeep Dodge Ram

BEWARE BEWARE BEWARE BEWARE BEWARE BEWARE BEWARE BEWARE Upon entering the showroom, we noticed that the Warranty for Life added $2,200 to the MSRP. Being 79 yrs. old why should we pay for that warranty. We had documentation printed from the dealers web site that had the adjusted internet price. That price was totally ignored. We also had the dealers Black Book market value coupon that states that if you present this coupon to the dealer, you will get full market value for your tradein. This was also ignored. After many hours of haggling, we were also told that there is a $899 dealer service charge. This is way above the charges that other dealers charge for the same service. The closer (we forgot his name) was very rude and pressure oriented. After purchasing new vehicles for many, many years, this was by far the worst encounter we have experienced at any dealership. I would not recommend this dealership to my worst enemy. The best part of this visit was the meeting of Billy Sosa, a new employee, who was very cordial and polite. More

Tyrone Brown was very friendly and warm as soon as we met. He was already prepared with a list vehicles that I was interested in. He and his manager work very hard to get me into a vehicle that I like du met. He was already prepared with a list vehicles that I was interested in. He and his manager work very hard to get me into a vehicle that I like due to my credit situation. We got the deal done and I am happy with my new chrysler 300 limited. These should sell a lot cars. LEROY JONES More

I was unable to purchase a new vehicle, but felt compelled to write a review on this car salesman for this dealership. Ryan was extremely friendly, and answered all my questions. He was very knowled compelled to write a review on this car salesman for this dealership. Ryan was extremely friendly, and answered all my questions. He was very knowledgeable in the inventory. I would recommend this car dealer to any of my friends looking to purchase from Napleton. More

It was a great experience and I plan to return. I plan on purchasing the car I test drove. I will return in the next week. purchasing the car I test drove. I will return in the next week. More

We came in with challenged credit and uncertainty and Sal was very non-judgemental and positive. He is a true example of professionalism and honesty! Sal helped us to find a vehicle to fit our budget as wel was very non-judgemental and positive. He is a true example of professionalism and honesty! Sal helped us to find a vehicle to fit our budget as well as a finance company to give us that "second chance" Sal is a role model for what all sales professionals should strive to be! The experiance was outstanding and we plan to continue to purchase our vehicles from Sal at Napleton!!! Thank you, Michael and Sandy Girke - proud owners of our new Dodge Nitro Heat ! Thank you Sal all thumbls up with a total 5 star rating to YOU !!! ***** More

Visited for service on my Sebring Lmtd-convertible; saw Chrys-200, it was beautiful. Mark & Sal B worked hard. 200 & I match made in heaven. Chrys-200, it was beautiful. Mark & Sal B worked hard. 200 & I match made in heaven. More

I went into the dealership on a budget and was upfront with the sales staff about my budget. I was provided with options to fit my particular budget, the initial offer did not meet my requirements howeve with the sales staff about my budget. I was provided with options to fit my particular budget, the initial offer did not meet my requirements however within a matter of minutes they were able to negotiate terms that would work for me, no hassles and no pushy sales people who are only looking for a sale and showing any concern for the person More

Tyrone was very courteous fellow, wasen't pushy, he was the one that kept the deal from failing. Preping truck was slow, had to wait quite awhile, but there was q a lot of people there. Over all was good e the one that kept the deal from failing. Preping truck was slow, had to wait quite awhile, but there was q a lot of people there. Over all was good experance. More

Ryan was referred to me by a friend and he was able to negotiate a great rate on the tires I need for my Jeep Patriot. I brought it in to have the tires changed and an oil change. Tony made everything hap negotiate a great rate on the tires I need for my Jeep Patriot. I brought it in to have the tires changed and an oil change. Tony made everything happen smoothly. I'd definitely come back. More

I came in looking for a dodge challenger that I've wanted for a long time, after a hard fought negotiation that was actually enjoyable thanks to my salesman, I got exactly what I wanted and got more for my t for a long time, after a hard fought negotiation that was actually enjoyable thanks to my salesman, I got exactly what I wanted and got more for my trade then I thought I would. I definately recommend this dealership and my salesmen Ryan and Nick. More