Napleton's South Orlando Chrysler Jeep Dodge Ram
Kissimmee, FL
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday 10:30 AM - 7:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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He was quite professional and knowledgeable about the inventory and services. His knowledge about these things are helpful for me as a customer. The advice that was given to me had really been a determin inventory and services. His knowledge about these things are helpful for me as a customer. The advice that was given to me had really been a determining factor for the decisions I make. More
Been going there to maintain the lifetime warranty. Each visit its another repair needed. Last visit they said the water pump neended to be replaced for a cool $675. Checked on line and several other shops, visit its another repair needed. Last visit they said the water pump neended to be replaced for a cool $675. Checked on line and several other shops, price was about.$400. Had other similar experiences with them. They overcharge and always say the repair has to be done there to keep in place the warranty. I want go back. Called service manager after getting no answer if warranty was covered never heard, but I did finally get a call back from the service advisor. More
By far the worst experience I have ever witnessed. Was sold a used 2003 Dodge Durango and was not told it had been in an accident. Repeated failures in the engine and AC where not covered in the shameful sold a used 2003 Dodge Durango and was not told it had been in an accident. Repeated failures in the engine and AC where not covered in the shameful warranty and was deceptively "repaired" only to have found another problem which was overcharged and never fixed properly. Terrible service, excessive wait time for maintenance, shady explanations for malfunctioning parts and most of all, CHARGED WAY TOO MUCH for every diagnostic test and failed adjustment which totaled almost 8 grand in a spand of less than ONE year. Very dismissive attitudes. We will never purchase or do business with Napelton for as long as we live and we are utterly relieved to be rid of the money pit they sold us. This dealership does not behave like they are on the "customers" side. More
Very good and knowledgeable service. Was very pleased with Corey and his treatment to my family. And he was on time, which I appreciate so much. Corey has a way to treat each customer which everyone can with Corey and his treatment to my family. And he was on time, which I appreciate so much. Corey has a way to treat each customer which everyone can appreciate. More
Ray was most helpful, very thoughtful, answered all our questions. A-1 Service. The attention that he has given us deserves this rating, absolutely. Will definitely recommend the service to close friends. questions. A-1 Service. The attention that he has given us deserves this rating, absolutely. Will definitely recommend the service to close friends. More
Excellent salesman, showed good interest and explained new car features in details. Pretty much amazing, helped me gain a lot of knowledge about the vehicle I want. new car features in details. Pretty much amazing, helped me gain a lot of knowledge about the vehicle I want. More
They were very professional. Listen to what we had to say before talking. Explain all options of the purchase of the van. Both are a true professional and would recommend them to a friend. before talking. Explain all options of the purchase of the van. Both are a true professional and would recommend them to a friend. More
Greg was very helpful and he explained everything fully. I will bring all of my friends here to buy, highly recommended. Thank you for a job well-done. I will bring all of my friends here to buy, highly recommended. Thank you for a job well-done. More