Napleton's South Orlando Chrysler Jeep Dodge Ram

You meet the nicest people. We started looking for a new car a few days ago,we had no luck.We could not find what we wanted or anyone who would work with us. Then my husband foun We started looking for a new car a few days ago,we had no luck.We could not find what we wanted or anyone who would work with us. Then my husband found a car online but it was in Clermont and we live in Kissimmee. So we went to there sister dealership in Kissimmee to talk to them and see if they had one like it,but no only in Clermont.Well our salesman Emilio N drove us all the way to Clermont to pick up the car and let us drive it all the way back.We were really able to have a good test drive. When we returned Emilio N really went to work for us doing what ever he could to get us into a new car,he got his managers and they really did a wonderful job with financing.I would highly recommend them to any one looking for a car.They gave us the best treatment we ever had.A special thanks to Emilio N for all his help. More

No Pressure!! Friendly Staff! We went to just to look and we were able to view all the cars on the lot without being hassled to buy (personally I hate dealerships for that reason). We went to just to look and we were able to view all the cars on the lot without being hassled to buy (personally I hate dealerships for that reason). We view all the cars at our leisure and made a decision to come back another day where we met Andrew George. Andrew is a very pleasant young man who is very professional. He made us feel welcomed and like our choices mattered. He is very knowledgeable about the cars (I did my research beforehand) and took the time to understand what we were looking for and to answer any questions I had no matter how many times I asked. He was very patient and made us feel very at ease. It has be a long time since I have had to buy a new a car and it is such a big decision. Andrew was there ever step of the way without seeming impatient of to eager to close a sale. He helped me understand everything I was getting into and made sure I was comfortable with every step through out the whole process. John the service manager (I believe) was very friendly and made sure I was getting the best deal for what I was trying to buy and pay. I also dealt with Alex who is is just awesome. I had some very real concerns about getting financed and he really took the time to walk me through the process and made sure I was VERY okay with each step in that process. I learned a lot and didn't not feel swindled like I did with the lemon that we bought years ago. They both heard my requests and made sure nothing happened with out my permission. No sneaky business here! I felt empowered. My husband had to leave me to complete this deal so he could be out of town. They didn't treat me like a "like lady or call me hun or sweetie" I felt like a real consumer. Also, I dealt with Rich the Finance manager and even though he was not feeling well, he gave A+ customer service. I felt well taken care of and got some extra perks that were unexpected. He explain and answered any questions I had and at the final signing. Andrew even entertained my 8 year old son outside so he wouldn't get sick while I signed. Overall, the experience was very pleasant. I would definitely purchase here again. You guys rock! More

stuck in orlando! I was on vacation and everyone's worse nightmare happened, my radiator had a huge leak and u was 4 hours from home. Everyone was so nice and understa I was on vacation and everyone's worse nightmare happened, my radiator had a huge leak and u was 4 hours from home. Everyone was so nice and understanding, they gave me a great price compared to the first place i went to and made the delivery of my part rush, not to mention as soon as they received the part they didn't waste any time in finishing the job. Everyone was amazing and kind and my experience there, other than the bad luck of this happening, was great!!!! I'm a Miami girl and wouldn't mind having my car work done here again. More

A blessings They are a blessings for your dealer they have good skill and they are a great team all are really professional in every area thank you Bob Continue They are a blessings for your dealer they have good skill and they are a great team all are really professional in every area thank you Bob Continue and Emilio Navarro god keep blessings for your team and there boss Mr Guzman More

No pressure experience with a quality salesman. I bought a charger here not long ago. The dealership is clean and super professional yet low pressure and inviting. To be honest the best part about m I bought a charger here not long ago. The dealership is clean and super professional yet low pressure and inviting. To be honest the best part about my experience with Napleton was my salesman Andrew. I felt like he was my son or something, that's how good he treated us. He seemed to be only interested in giving us what we wanted and for that reason I bought the car even at a higher price than another dealership was giving me. But I paid it because I trusted Andrew and I will be back to get the Jeep before the year's end. My car is awesome my salesman was awesome and the dealership as a whole was awesome. Thanks More

Great experience I went in last week looking for a new Chrysler and wasn't able to find what I was looking for. Luckily Donna tracked down a comparable Honda car and I I went in last week looking for a new Chrysler and wasn't able to find what I was looking for. Luckily Donna tracked down a comparable Honda car and I was set! Great service can't recommend it more. More

Great Team and Amazing Customer Service!! Just bought my car and it has been a great experience, received hands on attention and team member Jose gave me exactly what i was looking for not do Just bought my car and it has been a great experience, received hands on attention and team member Jose gave me exactly what i was looking for not do mention the warm and friendly way i was treated. Jose, Nick and Jessy are absolutely wonderful !! Wouldn't buy anywhere else !! More

great sales team I came here and i was able to get all the help that i needed. My family and i got into a new 2014 Dodge charger thanks to Edwin and Jessie in sales. T I came here and i was able to get all the help that i needed. My family and i got into a new 2014 Dodge charger thanks to Edwin and Jessie in sales. There was not hassle and they are very detailed and frendly. More