Napleton's Schaumburg Subaru

Customer service supervisor is Is very good at explaining the problems and their solutions for them. the problems and their solutions for them. More

staff in the service dept are very nice very accomodating explain what needs to be done Waiting area is clean they have snack and drink available for the customer explain what needs to be done Waiting area is clean they have snack and drink available for the customer More

Very efficient business operation throughout leasing process. Outstanding service department provides excellent care and maintenance of vehicle with honesty practiced throughout . process. Outstanding service department provides excellent care and maintenance of vehicle with honesty practiced throughout . More

Very nice Dealership! Went in for the Ascent, would definitely recommend. Aldin was excellent and helpful Went in for the Ascent, would definitely recommend. Aldin was excellent and helpful More

The staff was courteous and respectful and car was serviced in a timely manner. I take was quick and easy. serviced in a timely manner. I take was quick and easy. More

Very impressed with the service. I had an appointment at 11:00 and was taken in right away. Keith checked my car in, answered all my questions and my vehicle was serviced very quic I had an appointment at 11:00 and was taken in right away. Keith checked my car in, answered all my questions and my vehicle was serviced very quickly and I was on my way. More

this is an all around dealership from the time I purchased the suv i feel like family purchased the suv i feel like family More

Was looking for a new car after 22 years - the Subaru Forester is the perfect car. Love the color, all the safety features, and it drives very smoothly. Great people to work with including the Sales pers Forester is the perfect car. Love the color, all the safety features, and it drives very smoothly. Great people to work with including the Sales person (John), service manager (Jonathan) and finance manager (Nick). Thought I wanted a used car, but the new one was just a little more. More

Kareem was very patient with us while shopping for our new car. We came back numerous times before buying our 2024 Forester. He was kind and informative and we never felt pressured for a sale. When we we new car. We came back numerous times before buying our 2024 Forester. He was kind and informative and we never felt pressured for a sale. When we were ready, he made the whole process very simple and painless. We just came back for our appointment with Connor to explain all the features. This process was handled very thoughtfully and professionally from our first meeting with Kareem (3 months ago) through our meeting with Connor a month after picking up our new car, and learning about all the special features. More

I am grateful that I have Keith Meyer as my service representative. He is knowledgeable, friendly, thorough and communicative. representative. He is knowledgeable, friendly, thorough and communicative. More