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Napleton's Schaumburg Subaru

Schaumburg, IL

4.6
173 Reviews

911 W Higgins Rd

Schaumburg, IL

60195

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Showing 173 reviews

May 09, 2025

Best quote given immediately after emailing, couldn’t be beat by 2 other dealers. Kareem was a pleasure to work with More

by Bb22
Sales Price Transparency
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Esme
May 08, 2025

I had a great experience from start to finish. Would highly recommend coming here. Love my Subaru! More

by superduper
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luke
May 07, 2025

My car was stolen 3 weeks ago and totaled in less than 24 hours. I was devastated and so upset that I would have to begin the car buying process, especially knowing how difficult it can be. Kareem helped us More

by kpc28
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kareem Thomas
April 17, 2025

One of the best experiences in buying a car we’ve ever had. Our salesman John Gomes is a treasure and a significant asset to the Napleton organization. More

by Gwright4music
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Gomes
April 15, 2025

We had some issues that we needed to talk to someone about. We reached out 10 times via email and phone calls . Wow Chris Napleton More

by chuckgray40
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
TODD. JESSE
March 11, 2025

Great and prompt service, they keep me informed with a good rundown of what’s going on! More

by psycodad321
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Herwehe
January 26, 2025

Very knowledgeable persons in the service center is a positive feature of this dealer shop. The negative side is that there is no automatic car washing facility in this dealer facility. More

by Mathew
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Herwehe
January 09, 2025

Great experience both times I've been there to purchase my Subaru! Russ is very knowledgeable and makes the whole process super easy. I appreciate his honesty, and openness. Makes me feel like we've been f More

by PrisG
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Russell Harris
January 08, 2025

Great experience from first meeting Kareem to driving away with my car. I was very comfortable in all interactions. More

by kmb300a
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kareem Thomas
December 07, 2024

Thank you to John Gomes! ! Always knowledgeable and helpful with the Subaru product line. He went above and beyond to help me with accessories for my 2025 Forester. What an am More

by Al Del
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Gomes
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