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Napleton's River Oaks Honda

Lansing, IL

4.8
1,199 Reviews
In 1931, Edward W. Napleton opened a small DeSoto franchise on Chicago's south side. He had one guiding business principle: common courtesy. That is, the customer always comes first. This principle of common courtesy has remained with the Napleton family for the past 80 years, and has led to over 800,000 satisfied Napleton customers with over 68% returning as repeat customers. As of 2010, the Napleton family owns and operates 64 franchises in 5 states. As the fourth generation of Napletons enter the automotive industry, Customer Satisfaction still tops the priority list. Whether you visit a Napleton store for sales, service, or parts your experience will be one of the industry?s best. We truly appreciate your business here with the Napleton Group. We hope you enjoy every facet of the Napleton organization from www.napleton.com, to our state of the art facilities, to our experienced & factory certified staff. Thank you, The Napleton family
Contact Dealership

17220 Torrence Ave

Lansing, IL

60438

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Top Reviewed Employees

Jeff Parham at Napleton's River Oaks Honda

Jeff Parham

Honda Certified Sales Consultant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Larry Chambers at Napleton's River Oaks Honda

Larry Chambers

Delivery Manager
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shane Notter at Napleton's River Oaks Honda

Shane Notter

Finance Manager
5.0
This rating includes all reviews, with more weight given to recent reviews.
Faris Ihmeidan at Napleton's River Oaks Honda

Faris Ihmeidan

Sales Manager
5.0
This rating includes all reviews, with more weight given to recent reviews.

Latest Reviews

May 31, 2025

I just got an excellent vehicle and an excellent deal thanks to Jeff Parham and Napleton Honda!!! Mr. Parham is a professional and definitely knows his profession!!! I will definitely go back to Naplet More
by jesjonesjr

Employees Worked With

Jeff Parham
5.0
This rating includes all reviews, with more weight given to recent reviews.

May 28, 2025

The best service as always. This is my 4th time here and when you come make sure to ask for JP. He will make the experience smooth and he’s so nice. More
by Kbateast

Employees Worked With

Jeff Parham
5.0
This rating includes all reviews, with more weight given to recent reviews.

May 06, 2025

Had an appointment for a simple oil change and tire rotation, still waited over two hours. After I asked about the delay, they found a nail in my tire and patched it “as a courtesy.” Cool. But about an More
by Khattisburg

Employees Worked With

Earnest Norman
5.0
This rating includes all reviews, with more weight given to recent reviews.

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Photos & Amenities

  • Automated Car Wash
  • Cable TV
  • Express Service
  • Children's Play Room
  • Free Coffee
  • Free WiFi
  • Instant Financing
  • Authorized Parts Store
  • Pet Friendly
  • Shuttle Service
  • Vending Machines
  • After Hours Drop-Off
  • Customer Lounge Area
  • Drive-In Service
  • Authorized Accessories Store
  • Free Loaner Cars
  • Free Drinks
  • Cheapest Prices
  • Friendly atmosphere
  • Customer appreciation day
  • After Hour Drop-Off
  • Valet Parking
  • Free Popcorn
  • Customer Education Programs
  • Rental Car Service Onsite
Napleton's River Oaks Honda, Lansing, IL, 60438