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Napleton's River Oaks Honda

Lansing, IL

4.9
1,194 Reviews
In 1931, Edward W. Napleton opened a small DeSoto franchise on Chicago's south side. He had one guiding business principle: common courtesy. That is, the customer always comes first. This principle of common courtesy has remained with the Napleton family for the past 80 years, and has led to over 800,000 satisfied Napleton customers with over 68% returning as repeat customers. As of 2010, the Napleton family owns and operates 64 franchises in 5 states. As the fourth generation of Napletons enter the automotive industry, Customer Satisfaction still tops the priority list. Whether you visit a Napleton store for sales, service, or parts your experience will be one of the industry?s best. We truly appreciate your business here with the Napleton Group. We hope you enjoy every facet of the Napleton organization from www.napleton.com, to our state of the art facilities, to our experienced & factory certified staff. Thank you, The Napleton family
Contact Dealership

17220 Torrence Ave

Lansing, IL

60438

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Top Reviewed Employees

Jeff Parham at Napleton's River Oaks Honda

Jeff Parham

Honda Certified Sales Consultant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shane Notter at Napleton's River Oaks Honda

Shane Notter

Finance Manager
5.0
This rating includes all reviews, with more weight given to recent reviews.
Faris Ihmeidan at Napleton's River Oaks Honda

Faris Ihmeidan

Sales Manager
5.0
This rating includes all reviews, with more weight given to recent reviews.
Earnest Norman at Napleton's River Oaks Honda

Earnest Norman

Honda Certified Sales Consultant
4.9
This rating includes all reviews, with more weight given to recent reviews.

Latest Reviews

April 17, 2025

Jeff was so kind, treated my wife, friends and I honestly. I didnt feel like anything sneaky was going on. He even came in in a day off to help me finalize my car More
by 16nboyd

Employees Worked With

Jeff Parham
5.0
This rating includes all reviews, with more weight given to recent reviews.

April 17, 2025

Sales manager dan and salesperson Michael were very professional and made selling my car to the dealer easy and pleasurable. I recommend this dealer to the entire chicago metro area. Visit napleton hon More
by terrymoore604

Employees Worked With

Daniel D'Antonio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael

March 29, 2025

Jeff Parham did an excellent job providing choices for me to determine which auto I preferred, so that I could make an informed decision. I researched online and formed an idea, but it was best to evaluate e More
by marglyn977

Employees Worked With

Jeff Parham
5.0
This rating includes all reviews, with more weight given to recent reviews.

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Photos & Amenities

  • Automated Car Wash
  • Cable TV
  • Express Service
  • Children's Play Room
  • Free Coffee
  • Free WiFi
  • Instant Financing
  • Authorized Parts Store
  • Pet Friendly
  • Shuttle Service
  • Vending Machines
  • After Hours Drop-Off
  • Customer Lounge Area
  • Drive-In Service
  • Authorized Accessories Store
  • Free Loaner Cars
  • Free Drinks
  • Cheapest Prices
  • Friendly atmosphere
  • Customer appreciation day
  • After Hour Drop-Off
  • Valet Parking
  • Free Popcorn
  • Customer Education Programs
  • Rental Car Service Onsite
Napleton's River Oaks Honda, Lansing, IL, 60438