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Napleton's River Oaks Honda

Lansing, IL

4.9
1,191 Reviews
In 1931, Edward W. Napleton opened a small DeSoto franchise on Chicago's south side. He had one guiding business principle: common courtesy. That is, the customer always comes first. This principle of common courtesy has remained with the Napleton family for the past 80 years, and has led to over 800,000 satisfied Napleton customers with over 68% returning as repeat customers. As of 2010, the Napleton family owns and operates 64 franchises in 5 states. As the fourth generation of Napletons enter the automotive industry, Customer Satisfaction still tops the priority list. Whether you visit a Napleton store for sales, service, or parts your experience will be one of the industry?s best. We truly appreciate your business here with the Napleton Group. We hope you enjoy every facet of the Napleton organization from www.napleton.com, to our state of the art facilities, to our experienced & factory certified staff. Thank you, The Napleton family
Contact Dealership

17220 Torrence Ave

Lansing, IL

60438

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Top Reviewed Employees

Jeff Parham at Napleton's River Oaks Honda

Jeff Parham

Honda Certified Sales Consultant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Jason at Napleton's River Oaks Honda

Jason Jason

Sales
4.9
This rating includes all reviews, with more weight given to recent reviews.
Shane Notter at Napleton's River Oaks Honda

Shane Notter

Finance Manager
5.0
This rating includes all reviews, with more weight given to recent reviews.
Faris Ihmeidan at Napleton's River Oaks Honda

Faris Ihmeidan

Sales Manager
5.0
This rating includes all reviews, with more weight given to recent reviews.

Latest Reviews

March 24, 2025

JP was a good dealer to me. He laid down all the reasons why getting a new car made sense. While also working with us despite being unprepared in some areas. More
by jamari.webster11

Employees Worked With

Jeff Parham
5.0
This rating includes all reviews, with more weight given to recent reviews.

February 28, 2025

Returned to the best dealership after 15 years and meet JP. He answered all my question and my concerns about getting into a new Honda. Very knowledgeable and patience. Overall he gave a great experience i More
by Rlthomas4719

Employees Worked With

Larry Chambers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Parham
5.0
This rating includes all reviews, with more weight given to recent reviews.

February 22, 2025

I came in after being worried about my credit history. Jason A was incredibly knowledgeable on the topic, and was completely empathetic and understanding about my worries. He made the whole process of car More
by Rebecca C

Employees Worked With

Jason Jason
5.0
This rating includes all reviews, with more weight given to recent reviews.

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Photos & Amenities

  • Automated Car Wash
  • Cable TV
  • Express Service
  • Children's Play Room
  • Free Coffee
  • Free WiFi
  • Instant Financing
  • Authorized Parts Store
  • Pet Friendly
  • Shuttle Service
  • Vending Machines
  • After Hours Drop-Off
  • Customer Lounge Area
  • Drive-In Service
  • Authorized Accessories Store
  • Free Loaner Cars
  • Free Drinks
  • Cheapest Prices
  • Friendly atmosphere
  • Customer appreciation day
  • After Hour Drop-Off
  • Valet Parking
  • Free Popcorn
  • Customer Education Programs
  • Rental Car Service Onsite
Napleton's River Oaks Honda, Lansing, IL, 60438