Napleton's River Oaks Honda
Lansing, IL
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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This Kid is good Dymond worked extremely hard with me to get the best deal on my Kia Optima. He ensured all my needs were met and even dropped the car off to my home. Dymond worked extremely hard with me to get the best deal on my Kia Optima. He ensured all my needs were met and even dropped the car off to my home. This kid is going places!!!! More
End of Lease I took my van in at the end of the 3 year lease. I had already arranged with the salesman JP to go into a new van lease. JP contacted me in advance I took my van in at the end of the 3 year lease. I had already arranged with the salesman JP to go into a new van lease. JP contacted me in advance to make sure everything would go smoothly. They had the car ready to go and the paperwork was ready to sign. The process took about 90 minutes since there are many steps to complete. A small glitch with a squeaky door was quickly fixed, and I was on my way. I feel that I got a relatively good deal and am now driving a new car. Mike in the service department has also been very helpful when I take the van in for servicing. Luckily, very little needs to be done except for oil changes. I feel satisfied with my experience and would recommend Napleton to my friends. More
Alvin was great I came to buy a car I met Alvin on the way coming in. This was by far the smoothest deal I've ever made thus far. He had me out of there 45mins tops I came to buy a car I met Alvin on the way coming in. This was by far the smoothest deal I've ever made thus far. He had me out of there 45mins tops More
Got a new car I came for an oil change and left in a new cr v touring thanks to Jessica she's been in contact with me and I'm very pleased with her and Tyrone I came for an oil change and left in a new cr v touring thanks to Jessica she's been in contact with me and I'm very pleased with her and Tyrone More
Very satisfying buying experience Girlfriend and I were expecting and in the market for a reliable, baby-worthy vehicle. Found a used Kia Sportage for sale at Napleton River Oaks Hond Girlfriend and I were expecting and in the market for a reliable, baby-worthy vehicle. Found a used Kia Sportage for sale at Napleton River Oaks Honda via KellyBluebook, went to check it out, ended up leaving with it. Experience was very pleasant from the start. Our salesperson, Moos, made the experience for us. Moos' friendliness, casualness, and frankness was very refreshing after having a number of less pleasant experiences with pushy salespeople in the past. We felt very comfortable discussing with him our needs and concerns, and never felt like we were being talked into something we were unsure about. Moos showed us the vehicle, we took it for a test drive, came back and talked numbers, then went through with the sale process, all the while chatting about life and other non-vehicle-related aspirations. Just a very personable guy in general. Although we ended up staying well past store hours to complete the purchase, all the staff at Napleton Honda was very friendly and accommodating. This has remained the case in the handful of interactions I have had with the dealership since purchasing the vehicle. Overall it was a very fine purchasing experience, and I would highly recommend Napleton River Oaks Honda - and especially Moos as a salesperson- to friends and family in the future. More
Alvin and Moos I came to buy a Civic My original salemen was Moos and the second time I came I was introduced to Alvin both of those gentlemen were polite and respec I came to buy a Civic My original salemen was Moos and the second time I came I was introduced to Alvin both of those gentlemen were polite and respectful. More
Jeffery Parham was extremely efficient, nice and patient It was a very pleasant experience with Jeffery Parham, who showed me several models and ws patient and complete in explaining all the advantages of th It was a very pleasant experience with Jeffery Parham, who showed me several models and ws patient and complete in explaining all the advantages of the model finally chosen. I would recommend Jeffery to family and friends for excellent service.. Mr. L. Chambers was exstremely nice and helpful and reinforced all the information given by Mr. Parham. More
Evaluation of car Salesman, J.P. Mr. J.P. Was extremely helpful to me when I purchased my 2014 CRV. J.P. was able to answer all of my questions, he was pleasant, patience with me and Mr. J.P. Was extremely helpful to me when I purchased my 2014 CRV. J.P. was able to answer all of my questions, he was pleasant, patience with me and able to answer all of my questions. I even recommended a friend of mine to J.P. and she purchased her a new car in 2015. I would recommend JP to anyone. Lori Chapman- Customer More
Great Mohammad was great! He had excellent customer service skills! I would definitely recommend him to friends and family! I had a good experience st this Mohammad was great! He had excellent customer service skills! I would definitely recommend him to friends and family! I had a good experience st this dealership. More
First car bought went great! I bought my first car and it went amazing! My sales person Moos made it very easy and fast and the rest of the Honda team was great my experience in g I bought my first car and it went amazing! My sales person Moos made it very easy and fast and the rest of the Honda team was great my experience in general was great i recommend everyone to go! More