Napleton's River Oaks Honda
Lansing, IL
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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JAMES!!!! This was my first time purchasing a car! James was so helpful and attentive! I appreciated the effort he put into making sure I got what I wanted for This was my first time purchasing a car! James was so helpful and attentive! I appreciated the effort he put into making sure I got what I wanted for an affordable price. More
My salesmen was awesome! Moses aka Mo, was awesome! He was understanding to my needs and wants. He was very patience when I needed to call my husband to confirm deal. Andy, th Moses aka Mo, was awesome! He was understanding to my needs and wants. He was very patience when I needed to call my husband to confirm deal. Andy, the finance manager was awesome as well. All round great experience. Thanks More
Very Nice The customer service was great! Very knowledgeable staff. Who I worked with was very helpful. Willing to work with you. I would recommend this dealers The customer service was great! Very knowledgeable staff. Who I worked with was very helpful. Willing to work with you. I would recommend this dealership More
Great overall Experience and customer service For years my dream car has been the BMW 760li. I drove a 2007 for about 2 months on a really extended test drive, and opted not to buy it due to some For years my dream car has been the BMW 760li. I drove a 2007 for about 2 months on a really extended test drive, and opted not to buy it due to some mechanical issues, however after experiencing the vehicle, I knew I had found true love. I recently found a black 2010 760li, in great shape (interior and exterior) with no major mechanical issues, at Ed Napleton's Honda dealership. With my Range Rover down with a busted tranny, I had been renting a 2017 Dodge Charger, nice car but not what I'm used to. I initially intentionally went to the dealership while closed to get a closer look at the vehicle. The next day I called to set up an appointment to test drive the car. When I arrived at the dealership I was introduced to DeMarco and was told he would be helping me throughout the process. DeMarco is a great salesman. He is professional, courteous, patient, and geniune. When buying a used car there are always questions and concerns, DeMarco was very attentive and responsive to my questions on the vehicle's features and mechanical wear. He was also instrumental in making the final deal happen, that ultimately led to my purchasing the vehicle. I would definitely recommend DeMarco to anyone looking to purchase a vehicle at Ed Napleton Honda. I would definitely work with him again if the opportunity presents itself. More
J.P., you're the best! I have purchased two vehicles (Accord and Civic) from J.P. at the Napleton Honda dealership. In both cases, Mr. Parham treated me with the utmost res I have purchased two vehicles (Accord and Civic) from J.P. at the Napleton Honda dealership. In both cases, Mr. Parham treated me with the utmost respect and professional courtesy. However, he went beyond this. I remember him making a flash drive of some of my favorite types of music. It may seem like a minor thing, but when ever I listen to the music I think, "Thanks J.P." He has been "my "go to guy if I have any questions about my interactions with River Oaks Honda. Overall, I have been extremely satisfied with everyone from the receptionist to the service personnel. I highly recommend them! More
Great Service JP really took care of me when I needed to get a car quickly since my wife totaled her car. He made sure the process was smooth and painless. I'll t JP really took care of me when I needed to get a car quickly since my wife totaled her car. He made sure the process was smooth and painless. I'll tell all my friends and family to go to JP when they need a vehicle. Top notch customer service! More
James Rocks!!! Go see James!!! James Bell was extremely nice he made my purchase go smoothly. He works with me and explains everything in my new vehicle. Thank you James James Bell was extremely nice he made my purchase go smoothly. He works with me and explains everything in my new vehicle. Thank you James More
Great Service Farhan is great. You need someone you can trust in the world of car buying, look no further. Friendly and very helpful. Made my experience at River Oa Farhan is great. You need someone you can trust in the world of car buying, look no further. Friendly and very helpful. Made my experience at River Oaks Honda one to remember. Thanks! More
Service recieved to lease a car Excellent assistance from Bridgette sheppard answered all the questions and worked diligently. To keep me with in my budget.she was very patient and k Excellent assistance from Bridgette sheppard answered all the questions and worked diligently. To keep me with in my budget.she was very patient and kept me comfortable.Adding the same info for Mr Andrew who completed the signing of my contract. Excellent service. Thank you. Mr Barnes More
Very pleased the second time The first visit was tough but, They redeemed themselves with allowing me to change my car. They had Moose help me the second time and this guy was gre The first visit was tough but, They redeemed themselves with allowing me to change my car. They had Moose help me the second time and this guy was great. He explained the functions of the car with me. He was very patient and very professional and at the same time friendly. Moody redeemed himself as well. Thanks guys for taking care of my concerns. More