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Napleton's River Oaks Honda

Lansing, IL

4.8
1,167 Reviews
In 1931, Edward W. Napleton opened a small DeSoto franchise on Chicago's south side. He had one guiding business principle: common courtesy. That is, the customer always comes first. This principle of common courtesy has remained with the Napleton family for the past 80 years, and has led to over 800,000 satisfied Napleton customers with over 68% returning as repeat customers. As of 2010, the Napleton family owns and operates 64 franchises in 5 states. As the fourth generation of Napletons enter the automotive industry, Customer Satisfaction still tops the priority list. Whether you visit a Napleton store for sales, service, or parts your experience will be one of the industry?s best. We truly appreciate your business here with the Napleton Group. We hope you enjoy every facet of the Napleton organization from www.napleton.com, to our state of the art facilities, to our experienced & factory certified staff. Thank you, The Napleton family
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17220 Torrence Ave

Lansing, IL

60438

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Showing 1,167 reviews

July 20, 2017

"Very friendly dearlership" I was very pleased with the service they offer. Oliver Marin was very helpful and friendly . I purchased a Mercedes Benz C300 . I'm very happy with my More

by Rivera
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Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oliver Marin
July 07, 2017

Great service I was very pleased with Oliver Marin. He was very helpful. I'm very happy with my new car (Honda Civic 2017) Great over all experience and customer se More

by Marthaxo
Customer Service
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Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oliver Marin
June 28, 2017

Quick and Friendly I worked with Rhyan in Sales and he was friendly and explained everything well. Managers were nice and the whole process was quick and easy. I would d More

by cubsfan
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Recommend Dealer
Yes
Employees Worked With
Rhyan, Hatter
June 26, 2017

Great Customer Service I just would like to say Bruno did an amazing job when accommodating me to what type of car of wanted. Thank you so much Bruno and Napleton River Oaks More

by shakeithawoods
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Recommend Dealer
Yes
Employees Worked With
Bruno
June 26, 2017

Great service and very fair pricing. My second vehicle purchased here and just as pleased with the deal. JP is a professional and very knowledgeable. I would highly recommend you stop h More

by Nwindiana46322
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Recommend Dealer
Yes
Employees Worked With
Jeff Parham
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 22, 2017

Very professional I had leased a Honda Civic from Napleton Honda in 2013, & sadly it was totaled in an accident on 6/13 so I needed a different vehicle. I returned to N More

by laura
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Friendliness
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Recommend Dealer
Yes
Employees Worked With
Larry Chambers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : DeMarcus Smith, Ty, Demetrius, Mark
June 19, 2017

Jeffery Parham JP gave me a thorough introduction to the new features of my 2017 Honda CRV. As my current vehicle was a 2014 CRV , I didn't think there could be much More

by se488
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jeff Parham
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 18, 2017

Buying a new car I went to the dealership and the first person I seen was Oliver Marin I asked him did he sell cars and he said yes.It did not take long and I purchase More

by Patricia A Roberson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Chambers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mohammad Suliman
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Oliver Marin
June 17, 2017

Had fun! Met Oliver at Riveroaks Honda. Purchased 2017 Honda accord. 2nd car bought from napleton Honda. Actually had fun buying a vehile! Go see Oliver!! Ve More

by Lilvhulo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oliver Marin
June 16, 2017

Car buying experience Oliver from napleoton Honda was very patient, courteous and answered all my questions . He made my car buying experience easy and enjoyable. I will More

by Au11dr22e3y
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oliver Martin
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