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Napleton's River Oaks Honda

Lansing, IL

4.8
1,157 Reviews
In 1931, Edward W. Napleton opened a small DeSoto franchise on Chicago's south side. He had one guiding business principle: common courtesy. That is, the customer always comes first. This principle of common courtesy has remained with the Napleton family for the past 80 years, and has led to over 800,000 satisfied Napleton customers with over 68% returning as repeat customers. As of 2010, the Napleton family owns and operates 64 franchises in 5 states. As the fourth generation of Napletons enter the automotive industry, Customer Satisfaction still tops the priority list. Whether you visit a Napleton store for sales, service, or parts your experience will be one of the industry?s best. We truly appreciate your business here with the Napleton Group. We hope you enjoy every facet of the Napleton organization from www.napleton.com, to our state of the art facilities, to our experienced & factory certified staff. Thank you, The Napleton family
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17220 Torrence Ave

Lansing, IL

60438

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Showing 1,157 reviews

October 31, 2017

AMAZING The team at this dealership is amazing !!! they were very helpful and friendly and got me into the perfect vehicle i would like to especially thank my More

by Jay Bernard
Recommend Dealer
Yes
Employees Worked With
Lacee Ealom
October 31, 2017

Bruno Very happy with everything that was said and done all words and promises were kept and even added a little more for me and I would say thank you again More

by Lambert
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Recommend Dealer
Yes
Employees Worked With
Michael Mejia
October 31, 2017

Bruno Thank you Bruno for the excellent customer service very well spoken and just an overall great experience with you and everyone at the dealer I will be More

by Danny09
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Recommend Dealer
Yes
Employees Worked With
Michael Mejia
October 31, 2017

Awesome! Earnest N. is awesome, tried all possibilities to meet our needs, very patient, and tells the truth! Would definitely recommend someone here for their More

by Valjua10
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Recommend Dealer
Yes
Employees Worked With
Earnest Norman
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 31, 2017

The service at the dealership It’s was excellent, quick, and worth my time. The salesman was wonderful, very pleasant and polite. The atmosphere was great and I would recommend you More

by Bettyboop38
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Recommend Dealer
Yes
Employees Worked With
Earnest Norman
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 30, 2017

please with service Hey Jeff thanks for the amazing service you provided. I will recommand you to any one. Im enjoying my truck. You gave a good day More

by lil donny
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Recommend Dealer
Yes
Employees Worked With
Jeff Parham
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 30, 2017

Awesome Demetrius was very knowledgeable, took care of me answered all my questions, if your planning on buying a car go see Demetrius awesome customer servi More

by Do wat u luv, luv wat u do
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Recommend Dealer
Yes
Employees Worked With
Demetrius Rudd
October 30, 2017

Easy fast first experience It was my first time buying a car and I had a awesome sales man Demitris . He made everything easy and quick as possible . I will recommend friends ! More

by Mynicaa
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Recommend Dealer
Yes
Employees Worked With
Demitris
October 24, 2017

Awesome experience! It was my first time buying a car and Oliver made it an awesome experience. I really enjoyed the time I spent at Napleton. If you need a new car, go t More

by PatriciaV
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Recommend Dealer
Yes
Employees Worked With
Oliver Marin
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 22, 2017

Car upgrade Mr. Norman was very professional. He was helpful and knowledgeable. The cars that he made available to me fitted my and families needs. The space t More

by Gorgeous64
Customer Service
Quality Of Work
Friendliness
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Recommend Dealer
Yes
Employees Worked With
Earnest Norman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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