Napleton's River Oaks Honda

Amazing Service I just want to say Earnest was great at assisting me with my upgrade. I came in the door for an oil change and walk away with a brand new 2017. I told I just want to say Earnest was great at assisting me with my upgrade. I came in the door for an oil change and walk away with a brand new 2017. I told him what I wanted and he met every demand on my list. I could not be happier and the service I receive and honda More

Great Service My favorite salesmen is Earnest Norman, very friendly and professional. My experience with the other employees has been nothing but great, everyone is My favorite salesmen is Earnest Norman, very friendly and professional. My experience with the other employees has been nothing but great, everyone is very professional More

Great Customer Service Earnest worked so hard to get me and my mother in the vehicles we both wanted. He provided us with awesome customer service and got the job done! I? Earnest worked so hard to get me and my mother in the vehicles we both wanted. He provided us with awesome customer service and got the job done! I? would recommend this dealership to anyone! More

Sales My experience with Mj was great and thanks Malinda you was helpful as well. Mj got me a great price on the vehicle I wanted to purchase I'm very happy My experience with Mj was great and thanks Malinda you was helpful as well. Mj got me a great price on the vehicle I wanted to purchase I'm very happy!!! More

Great Experience Everyone here was super nice and exceptionally helpful No ridiculuous waiting and game playing. JP was top notch and got me driving in something I cou Everyone here was super nice and exceptionally helpful No ridiculuous waiting and game playing. JP was top notch and got me driving in something I could afford and love. More

Lots if Lies This dealership was very persistent about writing a review so here you go. I believe they are trying to to dilute all of the bad ones that had a simi This dealership was very persistent about writing a review so here you go. I believe they are trying to to dilute all of the bad ones that had a similar experience to mine. This place is why people do not trust dealers and car salesman alike. They lied about a car I almost purchased being Honda CPO. They didn't mention it wasn't until after down payment and during the finance conversation. The car was advertised as CPO (still is) and the Salesman answered multiple questions about the Honda CPO warranty, purposefully never mentioning the car isn't actually certified. They have a "non negotiable" $1550 accessories charge that they add onto the advertised price of all cars. The salesman told many little lies that should have sent us out the door much earlier. Once everything was agreed upon, (price, interest rate, loan length) we sat down with the "finance manager" or second salesman. They tried to change everything right in front of our face under the guise on miscommunication. Constantly asking how much we wanted to pay a month, even though we already agreed upon everything and did the math. Constantly asking "what was the interest rate again? What was the price you guys agreed upon? What did he tell you? we cant do that!! Were losing money!!" ETC... Same old dealership xx. They tried to change the loan length an additional year and disguised it as them helping lower our payments, even though we didn't ask to lower the payments. They tried very hard to get us on the monthly payments game but we walked because of the frustration. No one actually listens to you here, they will try and squeeze every last penny out of you by playing the numbers games, read the poor reviews because they have somehow diluted them down with high scored reviews. Should have been an extremely easy sale but their games and lies sent us elsewhere. More

Thank you Oliver! Oliver sold me a civic and I’m ecstatic. It has everything that I need. The price was fantastic and all of my questions were answered. I’m going to re Oliver sold me a civic and I’m ecstatic. It has everything that I need. The price was fantastic and all of my questions were answered. I’m going to recommend all of my friends and family! Thanks again oliver Marin! More

Best experience ever! I love my new Accord Sport. Thank you D Rudd. I will be recommending my friends and family to go see D Rudd for their next car. I love my new Accord Sport. Thank you D Rudd. I will be recommending my friends and family to go see D Rudd for their next car. More

Used Car purchase 2014 Honda Accord Purchased a 2014 Honda Accord. Malinda did great job when I called. Asked her for the most experienced salesman on the floor that day and she sent me Purchased a 2014 Honda Accord. Malinda did great job when I called. Asked her for the most experienced salesman on the floor that day and she sent me to JP. JP was professional, thorough and honest. Got worried when I realized the back up camera did not work after I got home. Came back and JP handled it no questions asked. Thank you for a positive experience. More

my experience was very smooth,professional.,honest. Experiencing a first class dealership like napleton river oaks has been such a positive one. Staffed with a first class staff is an overwhelming exper Experiencing a first class dealership like napleton river oaks has been such a positive one. Staffed with a first class staff is an overwhelming experience. I want to single out one salesman in particular, Mr. Jeffrey Parham, salesman par excellent!. JP has sold me both of my hondas , and each time has been so positive and satisfying that if i could i would recommend him for salesman of the year. I highly recommend Napleton's river oaks and i strongly recommend Jeffrey Parham. More