Napleton's River Oaks Honda
Lansing, IL
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Excellent customer service Requested info for a oddyesy. I was contacted by Yahaira and the whole process was made simple. She scheduled me to come in and sent me to the disenga Requested info for a oddyesy. I was contacted by Yahaira and the whole process was made simple. She scheduled me to come in and sent me to the disengaged people. Thank you. More
First time buyer This was the first time for me buying a brand new car and frankly I did not relish the idea of the process based on hearsay about the process. Mr. Mar This was the first time for me buying a brand new car and frankly I did not relish the idea of the process based on hearsay about the process. Mr. Marin Oliver made the process smooth and painless with his patient, professional and pleasant demeanor. I definitely recommend that you talk with him if you're in the market for a car. Lydia More
So helpful! Elena was so receptive and very helpful with the purchase of my pre-owned Accord. She listened to my wants and needs. She took care of me accordingly Elena was so receptive and very helpful with the purchase of my pre-owned Accord. She listened to my wants and needs. She took care of me accordingly and made sure no question was left unanswered. She Paired me with the perfect salesman MJ. GREAT JOB GUYS!! More
Honda Steven was such a great help! I lovvvvvvveeeeeeeeeeeee my new car! Whole process took hours but seemed like it was 30 minutes I would definitely reco Steven was such a great help! I lovvvvvvveeeeeeeeeeeee my new car! Whole process took hours but seemed like it was 30 minutes I would definitely recommend this place to others . More
Great experience My husband and I visited this dealership after having seen a certified preowned vehicle on line. From the moment we walked in the door we were treate My husband and I visited this dealership after having seen a certified preowned vehicle on line. From the moment we walked in the door we were treated with respect and kindness. James was our salesman and he did a great job of bringing around the car we were interested in and pointing out all of the features to us. He did not try to pressure us at all or try to sell us a more expensive or different model. Once we made the deal we worked with Moody in the finance dept. Moody was one of the nicest, kindest men we have dealt with in a car dealership. He got us a fantastic interest rate and made the process very seamless. We talked quite a bit during the time we were signing all of the papers and I have to say Moody was very genuine and caring. Like James, he did not try and pressure us to buy features we weren't interested in and he did a great job of listening and responding to questions or concerns my husband might have had. Make sure you ask for James and Moody when visiting this dealership!! You won't be disappointed! More
They can close any deal!!! Steve Martin and the Napleton team took very good care of me! They got a deal done that others wouldnt touch and that was almost impossible! Exactly w Steve Martin and the Napleton team took very good care of me! They got a deal done that others wouldnt touch and that was almost impossible! Exactly why I’m loyal to Honda. This is my fourth purchase from Honda!!!! Napleton River Oaks Honda is highly recommended! More
Great Service I really liked working with Earnest. He makes sure your deal go through smoothly. The staff is always professional and polite to the customers. The lo I really liked working with Earnest. He makes sure your deal go through smoothly. The staff is always professional and polite to the customers. The lounge area is comfy. More
Great experience Earnest is and was very professional and fair. Purchase was for mom and God mom. They both were well pleased and plan to purchase again Earnest is and was very professional and fair. Purchase was for mom and God mom. They both were well pleased and plan to purchase again More
All About First Impressions I was shopping several other dealerships when I came upon Napleton River Oaks Honda. Which I’m glad I did. The internet representative Briana was very I was shopping several other dealerships when I came upon Napleton River Oaks Honda. Which I’m glad I did. The internet representative Briana was very polite and knowledgeable. She helped me find the best car to suit my needs. She was patient with me because I wasn’t in a rush at the time. A month went by and she still followed up with me when every other dealership didn’t. When it was time to purchase I already knew who I would go to. Upon arriving at the dealership I was greeted by so many smiling faces. My salesman James was also great. He made the process so smooth and clear for me. I was able to walk out there in a brand new vehicle. All in all I would recommend this place to anyone who’s looking to purchase a car. More
Great experience thanks to Stacey! I would have been totally lost without the nice girl on the phone name Stacey she gave me such great help! I would also like to thank the sales man t I would have been totally lost without the nice girl on the phone name Stacey she gave me such great help! I would also like to thank the sales man that helped me! More