Back

Napleton's River Oaks Honda

Lansing, IL

4.8
1,182 Reviews
In 1931, Edward W. Napleton opened a small DeSoto franchise on Chicago's south side. He had one guiding business principle: common courtesy. That is, the customer always comes first. This principle of common courtesy has remained with the Napleton family for the past 80 years, and has led to over 800,000 satisfied Napleton customers with over 68% returning as repeat customers. As of 2010, the Napleton family owns and operates 64 franchises in 5 states. As the fourth generation of Napletons enter the automotive industry, Customer Satisfaction still tops the priority list. Whether you visit a Napleton store for sales, service, or parts your experience will be one of the industry?s best. We truly appreciate your business here with the Napleton Group. We hope you enjoy every facet of the Napleton organization from www.napleton.com, to our state of the art facilities, to our experienced & factory certified staff. Thank you, The Napleton family
Contact Dealership

17220 Torrence Ave

Lansing, IL

60438

Directions

By Type

Showing 1,182 reviews

July 28, 2024

This is the third time I have had the pleasure of working with JP. As usual, he was very helpful, knowledgeable and patient. I am very pleased with the service I receive whenever I stop by the dealership. More

by bk1202
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Parham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elias Yacoub
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 29, 2024 -

Napleton's River Oaks Honda responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! Please don't hesitate to reach out if there's anything additional we can do for you.

July 26, 2024

Jason it a grey person good costumer services he hall me everything I need just recomend all person they are buying any card on Honda River oak Deller More

by reinamiranda611
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Jason
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 27, 2024 -

Napleton's River Oaks Honda responded

Hi, we're happy you found our staff to be so supportive during your experience here at Napleton River Oaks Honda. Please don't hesitate to reach out if there's anything additional we can do for you.

July 25, 2024

JP was very helpful in my selection of my car purchase. Will not be my last purchase from Napleton River Oaks Honda. More

by Luvsnoopy2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Parham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yousef Hasan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Faris Ihmeidan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Arias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elias Yacoub
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 27, 2024 -

Napleton's River Oaks Honda responded

Hi, we are pleased to hear of your experience with us. Customer satisfaction is one of our top priorities and we're glad to know our staff was so helpful! Feel free to reach out to us if you need anything. Have a wonderful day.

July 23, 2024

To earnest and Faris you guy's were great to deal with. you really listened to what I wanted to get the deal done.this was the 5th vehicle I purchased at your place.must be doing something right. Mike M More

by mm5591
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Larry Chambers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Earnest Norman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Faris Ihmeidan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shane Notter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 24, 2024 -

Napleton's River Oaks Honda responded

Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Please let us know if there is anything else we can do for you; we are more than happy to help!

July 22, 2024

Brought my wife to get her dream suv. Had the pleasure doing business with JP once again! Never disappoints! More

by Paola Sanchez Solorio
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Parham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shane Notter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 24, 2024 -

Napleton's River Oaks Honda responded

Hi, we're glad to hear our Staff took such great care of you. We hope we can continue to be of service to you down the road!

July 22, 2024

All of the staff was very helpful, honest and friendly. They did not push us to make any decisions and guided us through the process. We appreciated them showing all of the features of our car as we were t More

by hjpelesh
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fawzi Zayyad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Jason
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel D'Antonio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 24, 2024 -

Napleton's River Oaks Honda responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating!

July 20, 2024

This was my first visit to River Oaks and it was a very positive experience. Jason was knowledgeable, professional, and made us feel at ease. More

by Kevin
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Jason
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 20, 2024 -

Napleton's River Oaks Honda responded

Hi Kevin, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

July 20, 2024

Came to River Oaks Honda to look at a specific car. Jason greeted us immediately upon entry and helped us through the whole process. He made the buying process a great experience. More

by Addie Murphy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Jason
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 20, 2024 -

Napleton's River Oaks Honda responded

Hi Addie, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

July 20, 2024

The salesperson Jules was very courteous and knowledgeable about the business and the purchased vehicle. More

by theboylandgroup
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Faris Ihmeidan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 23, 2024 -

Napleton's River Oaks Honda responded

Hi, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 16, 2024

Hi JP, Thank you for the amazing service and meeting my needs. I appreciate your help each and every time! More

by fgaines286
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Parham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 17, 2024 -

Napleton's River Oaks Honda responded

Hi, we're glad to hear that everything was completed to your satisfaction! Please let us know if there is ever anything else we can assist you with.

...
7
...