Napleton's River Oaks Honda

Good exeprience I first want to give a big thanks to Malinda who was patient with me on the phone as I gathered information on the 2018 Lunar Silver Metallic, CR-V EX I first want to give a big thanks to Malinda who was patient with me on the phone as I gathered information on the 2018 Lunar Silver Metallic, CR-V EX-L I was considering. She was very patient and easy to talk to. She didn't try to rush me off the phone. That's a sign of good customer service. When I arrived at the dealership, I was greeted by, Jeff Parham. I essentially hung out with Jeff after our test drive and it was a very good time. We talked about our similar interests in music and I happened to learn (and remember) quite a bit during my time with him. In terms of helping with the sale of the car, he was straightforward and to the point, and answered my questions without making me feel like I was crazy. Every dealership is a slightly different experience, so I appreciate him explaining how things at his dealership worked. The only wrinkle in an otherwise good experience was in finance. I was told some of the services would be free to me, but then saw charges on the purchase contract. I accepted the ($200) extra charge and the services provided because my son will be a permitted driver next year and I can foresee some of the issues with key replacements. I like the laid back environment and the overall friendliness of the staff. I'll be sure to check Napleton River Oaks Honda, the next time I need a new Honda. More

Quick fast and to the point Joe was great... i like a sales guy whos not over barring but straight to the point. I didnt feel like he was rushing just to make a sale. Joe was great... i like a sales guy whos not over barring but straight to the point. I didnt feel like he was rushing just to make a sale. More

Informative and knowledgeable Yomi assisted me with learning more about my decisions and it was only because I was researching with no intention of buying that day. She still acted Yomi assisted me with learning more about my decisions and it was only because I was researching with no intention of buying that day. She still acted like a consultant and rather than performing tricks, she educated me. KUDOS More

Excellent Sales Service I had a Great Experience when I purchased my new vehicle. Nina Perrin was very professional, patient & I appreciated her knowledge of the vehicle that I had a Great Experience when I purchased my new vehicle. Nina Perrin was very professional, patient & I appreciated her knowledge of the vehicle that I purchased. Great Job Nina...Thank you for the fantastic service. I look to working with you again in the future. More

good service the manager glen smith and saleman nina perrin provided good service in a proffwsional and timely maner was in out paperwork done no mistakes etc the manager glen smith and saleman nina perrin provided good service in a proffwsional and timely maner was in out paperwork done no mistakes etc More

Nina Perrin is Awesome to work with! Excellent communication skills, she understood my needs and she provided great service! I've returned three times, each time I've requested to work Excellent communication skills, she understood my needs and she provided great service! I've returned three times, each time I've requested to work with Nina. More

Awesome Sale This is my 2nd purchase from this dealership. I worked with Joseph Ritchie this time & he’s an awesome sales consultant. Great energy, patient & under This is my 2nd purchase from this dealership. I worked with Joseph Ritchie this time & he’s an awesome sales consultant. Great energy, patient & understanding! I would recommend this dealership to others. More

JP is a blessing. Napleton River Oaks Honda has been very good to us in the purchasing and servicing our vehicles with courteous and professional people. Our experience Napleton River Oaks Honda has been very good to us in the purchasing and servicing our vehicles with courteous and professional people. Our experience at Napleton has been second to none. More

Excellent 100% this is a excellent dealership. I recommend this highly. Michael Johnson has to be the best of the best that there is. You will not be disappointed. this is a excellent dealership. I recommend this highly. Michael Johnson has to be the best of the best that there is. You will not be disappointed. More

very attentive and informative, this is to make sure everyone knows mr jeff parham is the real deal ,thats why this is my 4th purchase!!and from the beginning he has been wonderful . this is to make sure everyone knows mr jeff parham is the real deal ,thats why this is my 4th purchase!!and from the beginning he has been wonderful .jeff will always have my buisness ,and i will pass his cool style and informative qualites to friends,and who ever else need a car. More