Napleton's River Oaks Honda
Lansing, IL
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Excellent Customer Service and Amazing Deal!!! Victor, Victor, Victor (our sales agent) drove a hard bargain and wouldn't let me leave without the next car of my dreams. He was very patient, under Victor, Victor, Victor (our sales agent) drove a hard bargain and wouldn't let me leave without the next car of my dreams. He was very patient, understanding and great sales agent. Alex (General Sales Manager) and Victor were a great team in getting me the right deal and the right car that worked well for me and my family. I highly recommend doing business with these two and if not with Napleton's River Oaks Honda. You will not be disappointed. More
Call Me a Happy Camper This Dealership has been my home since 1999 when I turned in my Chevy. I have leased a total of (4) vehicles there. One of them was involved in a seri This Dealership has been my home since 1999 when I turned in my Chevy. I have leased a total of (4) vehicles there. One of them was involved in a serious and damaging accident and I thought I would have to total it, but Honda (my Mechanic, George saved the day and I drove it for several years more). I have had only one salesperson for the first three vehicles and was skeptical about interacting with a new sales person since Nina P. retired. But, I had nothing to fear, J.P. in sales made the entire experience user friendly and I left feeling as though I had know him all along. He is an experienced master at sales making what could be a difficult experience enjoyable and positive. Even when I presented with a problem afterward, he handled it masterfully. Thanks for everything J.P. And I was upset when my service person, Mike left, but was so relieved and happy to see him back. He has offered me valuable information and advice over the years. And, if my Mechanic, George, is off work for the day, I will reschedule; NOBODY knows cars like George and I trust him to the moon and back. He even comes out after examining my car and spends time explaining the problems to me/very personal service. And I LOVE my new CRV. More
Steve Finnerty was outstanding in helping me purchase my new car! 10/10 would recommend you go and see him yourself! Thanks again Papa Finn! new car! 10/10 would recommend you go and see him yourself! Thanks again Papa Finn! More
JP restored my faith in Honda JP was the epitome of service. Two years ago I had a very bad experience at this dealership and vowed never to return or buy another Honda. JP liste JP was the epitome of service. Two years ago I had a very bad experience at this dealership and vowed never to return or buy another Honda. JP listened to what I wanted and went the extra mile to deliver. He communicated with me every step of the way (I took a couple of weeks to close the deal) and advocated for me. I felt as though my business was valued and that he wanted to see a satisfied customer. The management should know the quality employee that they have in JP. More
I came in and was greeted by Jermaine shackelford he was very nice and helpful. Knowledgeable of the cars I wanted a pilot but I have to talk it over with my husband. I will be back soon thank you Jermaine very nice and helpful. Knowledgeable of the cars I wanted a pilot but I have to talk it over with my husband. I will be back soon thank you Jermaine for your help. More
Shaq (I believe that’s how you spell his name) was excellent! I never felt like I was at a dealership because he was so personable with us. Very knowledgeable about cars! Thank you! Everyone was great excellent! I never felt like I was at a dealership because he was so personable with us. Very knowledgeable about cars! Thank you! Everyone was great! More
Shaq (I believe that’s how you spell his name) was excellent! I never felt like I was at a dealership because he was so personable with us. Very knowledgeable about cars! Thank you! Everyone was great excellent! I never felt like I was at a dealership because he was so personable with us. Very knowledgeable about cars! Thank you! Everyone was great! More
My husband and I were blessed to work with an awesome and incredible salesman Jermaine Shackelford. We purchased a Pacifica Van. Keep doing incredible things!! incredible salesman Jermaine Shackelford. We purchased a Pacifica Van. Keep doing incredible things!! More
Very happy with Jermaine and Mr. Smith for the fantastic deal. Both were very professional and worked with us to get the outcome that we got. Would definitely recommend this dealership and be sure to ask fo deal. Both were very professional and worked with us to get the outcome that we got. Would definitely recommend this dealership and be sure to ask for Jermaine Shackleford. More
Shack was very helpful, understanding and patient. He made sure he worked with us and understood our needs. Very kind gentleman! We really appreciate him. made sure he worked with us and understood our needs. Very kind gentleman! We really appreciate him. More